Western Perfumes Reviews 57

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I was happy to see that you were carrying some of my favourite perfume that has now been discontinued by the manufacturer. My order was placed, filled and delivered with no problems. Thank you!

Rated 5 out of 5 stars

My first time doing business with this company and I couldn’t be more satisfied.. fast shipping, hassle free and really good prices for quality products.. I don’t hesitate to recommend!

Company replied

Rated 5 out of 5 stars

Arrived in great shape and very quickly, company contacted me to double check the mailing address and the web site was really easy to navigate. Very pleased ordering from Western Perfumes!

Company replied

Rated 1 out of 5 stars

Buyer beware. Illegitimate company. I ordered 2 bottles of perfume, they arrived and were both fake/counterfeit. Both smelt awful and nothing like the actual product. The fact that they’re still cha... See more

Company replied

Company details

  1. Perfume store
  2. Cosmetics and Perfumes Supplier

Written by the company

HERE YOU FIND THE BEST FRAGRANCES FOR EVERY TASTE AND OCCASION. WE WORK ONLY WITH RELIABLE SUPPLIERS SO THAT YOU ONLY RECEIVE THE BEST QUALITY AND 100% AUTHENTIC PRODUCT. WE STRIVE TO DELIVER THE BEST PERFUME PRODUCTS AT THE MOST AFFORDABLE PRICES, AND SHIP THEM TO YOU REGARDLESS OF WHERE YOU ARE. WE OFFER YOU THE BEST AS WE REALLY CARE!!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast shipping

Fast shipping
I asked a question on the chat and got an answer really fast.
Package was in perfect shape.

3 April 2023
Rated 5 out of 5 stars

Excellent to order from

Arrived in great shape and very quickly, company contacted me to double check the mailing address and the web site was really easy to navigate. Very pleased ordering from Western Perfumes!

22 March 2023
Western Perfumes logo

Reply from Western Perfumes

Dear Kathryn, thank you so much for the feedback! We hope to welcome you back again soon

Rated 5 out of 5 stars

Trustworthy

Trustworthy! Good product and fast shipping, I recommend!

13 August 2022
Western Perfumes logo

Reply from Western Perfumes

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

Rated 1 out of 5 stars

Buyer beware - fake goods

Buyer beware. Illegitimate company. I ordered 2 bottles of perfume, they arrived and were both fake/counterfeit. Both smelt awful and nothing like the actual product. The fact that they’re still charging full price for them and their website states 100% authentic is disgusting. One of the perfumes was Thierry mugler star and within this perfume a coupon code is always printed in the lid of the box. In this box it had been cut out yet the box was wrapped in cellophane as if it were brand new. I was told I could get a refund if i returned the goods but would have to pay for postage. I refused to do this and did not trust they would give me a refund anyhow as they told me they would have to send the product for ‘testing’…. Testing where?!! Reported it via my credit card instead and was given a FULL refund (I supplied multiple photos to my credit card company as proof the goods were fake). Beware of this company. Writing this review as don’t want others getting ripped off like I did, especially before Christmas.

31 October 2022
Unprompted review
Western Perfumes logo

Reply from Western Perfumes

Dear customer, we are sorry that you were unhappy with your purchase. However, we guarantee the 100% authenticity of our products and as you mentioned we offered a full refund when you return the products. You chose not to return the products, we also did not have any proof of the products/boxes being damaged (photos, etc..) neither an exact indication on what you did not like about this perfume. Most perfume wearers can exactly point what exactly they don't like in the scent, rather than describing it generally 'disgusting'. If you don't return the products, we cannot issue you a refund.

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