This company, in terms of business, doing horribly bad. with bad attitude and Horrible manners Im not surprised. You dont see smile on their faces. Upon returing the car I had rented, four people... See more
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See what reviewers are saying
Westgate have been our IT supplier for a few years now, their customer serivce levels are superb. Anything you ask them or task them to do, they will 100% complete. If they are unsure of something the... See more
Company replied
Henry has been helping me with a project that’s taking quite some time to complete but we are getting there, nothing seems to be too much trouble which is really good customer service. Have used Westg... See more
Company replied
The work done if faultless but the after sales is terrible, as much as i paid the outstanding balance the same day the work was completed i have received emails and now a phone call asking for money.... See more
Company details
Information provided by various external sources
At Westgate IT, we specialise in providing IT support to a diverse client portfolio that ranges from very small local businesses to large government agencies and blue chip companies. With the quality of service that we deliver, our team of qualified and experienced engineers are able to help clients plan IT strategies and offer managed and professional resources within Cloud Services and Cyber Security.
Contact info
12 Lower Bristol Road, BA2 3DZ, Bath, United Kingdom
- 0330 2020 369
- support@westgateit.com
- westgateit.com
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Would Definitely Recommend!
Through the company I work for, I've had the benefit of Westgate's support for some time now and have been very happy with the service. Knowledgeable, helpful staff who are usually able to resolve any IT issues very quickly.
9 June 2020
Unprompted review
Reply from Westgate IT
Thank you Paul, your feedback is greatly appreciated by all the team here at Westgate!
Friendly Service
Regardless of who I speak to everyone is always very friendly and quick to help.
5 June 2020
Unprompted review
Reply from Westgate IT
Thank you Melanie, your feedback is greatly appreciated by our team!
Great service
Great service. Kind, patient and efficient. Really professional team.
18 May 2020
Unprompted review
Reply from Westgate IT
Thank you Tess, our team greatly appreciate it :)
Your man Trevor took it upon himself to…
Your man Trevor took it upon himself to solve this problem for me. He tried all avenues and I was really satisfied with how quickly you all got in touch with me. Trevor and I also got to share our love for gold bars over our long morning of trial and error
14 May 2020
Unprompted review
Reply from Westgate IT
Thank you Ben for leaving a review.
We greatly appreciate your feedback :)
Derrick & Gavin
My organisation have been working with Westgate for quite some time now. However we are now fortunate in that we have two engineers onsite (Derrick & Gav) who feel very much part of our team now. They have definitely earnt respect as they have both got to know our business and our priorities and nothing has been too much trouble for them. As Head of Contact Centre Services this is something that I have struggled with in the past. However, it's a pleasure to work with them even if their office banter needs some work :)
30 April 2020
Unprompted review
Reply from Westgate IT
Thank you Leaha, your feedback is very much appreciated :)
Derrick & Gav's office banter is a work in progress!
Great service and very responsive
Great service and a lovely, friendly company.
Quick to respond and very knowledgeable, proactive team.
22 April 2020
Unprompted review
Reply from Westgate IT
Thank you very much Terri, your feedback is greatly appreciated :)
Westgate I.T
Westgate I.T.
Westgate have supplied me with excellent and prompt service in response to an administrative function today. Barry, Astra Security.
25 March 2020
Unprompted review
Reply from Westgate IT
Thank you Barry, we are happy to help!
Excellent Support
We've been using Westgate IT to support our business for 12 months now. We have found them quick to respond and have a knowledgeable team able to provide professional solutions.
25 March 2020
Unprompted review
Reply from Westgate IT
Thank you for providing your feedback, it is greatly appreciated :)
Excellent !
Matt is excellent, Always so efficient!
Thank you for sorting my issue fast !
X
18 March 2020
Unprompted review
Reply from Westgate IT
Thank you for leaving your feedback Mel, it is greatly appreciated :)
True partners, not just a supplier
Westgate IT are true partners and not just a supplier - they go above and beyond and are with you through thick and thin. They are the only IT provider we have worked with in 15 years that truly take the time to understand us - they aren't perfect by any means, no IT provider is, but they recognise this and work with you all the way to get to where you need to be. We're with them for the long haul, and they with us, and have recently deepened our partnership with them to allow us to focus on what we do best - support our own customers!
18 March 2020
Unprompted review
Reply from Westgate IT
Hi Stephen,
Thank you so much for taking the time to review us at Westgate IT.
Your feedback is very much appreciated and means a lot to our team.
Extremely excellent and friendly…
Extremely excellent and friendly service. Westgate go above and beyond for their clients. I could not recommend more.
14 March 2020
Unprompted review
Reply from Westgate IT
Thank you Isabel for leaving your Westgate IT review.
Your feedback is greatly appreciated.
Great support would fully recommend
Great support would fully recommend. really friendly and informative, not just fix the problem, but explain in plain English what they are doing, which is great.
13 March 2020
Unprompted review
Reply from Westgate IT
Thank you Andy for your feedback, it is greatly appreciated :)
Staff are always polite and very…
Staff are always polite and very helpful. Would always recommend to anyone else looking to use their services.
13 March 2020
Unprompted review
Reply from Westgate IT
Hi Joseph,
Thank you for taking the time to review us at Westgate.
Your feedback is valued and very much appreciated by the team.
Professional and approachable
Professional and approachable.
Fantastic service and extremely helpful, Westgate IT have been excellent in addressing all of our day to day needs and assisting when issues arise highly recommend.
13 March 2020
Unprompted review
Reply from Westgate IT
Hi Jacub,
Thank you for your feedback, it is very much appreciated.
The Bath Westgate IT team have worked…
The Bath Westgate IT team have worked with us for several years, we have experienced excellent and prompt service. The staff are always polite, friendly and always have an answer to any of our IT problems. Well done Westgate.
13 March 2020
Unprompted review
Reply from Westgate IT
Hi Adrian,
We are thrilled to hear that you are pleased with the service you receive from Westgate.
Your feedback is very much appreciated.
5 Star Service
Westgate have been looking after my IT for over 10 years . They have always responded to any problems promptly and resolved them quickly . Happily recommend them to any potential customer looking for IT support
12 March 2020
Unprompted review
Reply from Westgate IT
Hi Steve,
Thank you for taking the time to leave your review.
Your feedback is very much appreciated.
Recommended
Always very satisfied with the service from Westgate - the staff are friendly and answer any queries quickly and efficiently.
12 March 2020
Unprompted review
Reply from Westgate IT
Thank you Gary for your feedback, it is greatly appreciated :)
Westgate have been our IT supplier for…
Westgate have been our IT supplier for a few years now, their customer serivce levels are superb. Anything you ask them or task them to do, they will 100% complete. If they are unsure of something they will tell you, but they work it out and will solve your issues without fail. They reply within 5mins of requesting and normally phone you back within 5min very very good service. Highly recommend for anyone / business. Willmotts Transport
12 March 2020
Unprompted review
Reply from Westgate IT
Thank you for the lovely feedback :)
Westgate have worked with us for years…
Westgate have worked with us for years to support and grow the company. Wherever we need support the answer is just a phone call away.
The depth of knowledge and expertise is considerable and they keep working at this until the problem is solved. They have never let us down.
12 March 2020
Unprompted review
Reply from Westgate IT
Hi Nigel,
Thank you very much for the review, your feedback is very much appreciated.
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