About £100 less than my Buckinghamshire based independant chain of builders' merchants, electrical and plumbing supplies (G&S) and told the same shower tray was out of stock. Westside delivered... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The fact I could speak to a real person There was an error in the dimensions online and they weee able to rectify for me immediately and said they’d report this back to be changed. This would have... See more
Company replied
We’ve previously used Westside for another renovation and were delighted by their prices and service. They continued their great performance this time around, I’m pleased to say. Special thanks to Gav... See more
Company replied
High quality product supplied by high quality suppliers. Very prompt response and despatch. These people are excellent as I received these taps 2 days before forecast date. Will definitely use again... See more
Company replied
Company details
About Westside Bathrooms
Written by the company
Westside Bathrooms, launched in 2019, draws on over 40 years of industry experience from our founding family business established in 1982. Our online platform extends our reach, providing customers across the UK with competitive prices on high-quality bathroom products from top manufacturers. Whether you're upgrading part of your bathroom or designing a new one, we supply everything from radiators and taps to shower doors and basins. Trust Westside Bathrooms for all your bathroom needs, backed by decades of expertise.
Shop Showers Shop Wetrooms Shop Radiators Shop Vanity Units Shop Shower Trays Shop Toilets & Basins
Contact info
Westside Bathrooms, Office 2.20, Telegraph House Business Centre, 80 Cleethorpe Road, DN31 3EH, Grimsby, United Kingdom
- 01472 266100
- info@westsidebathrooms.co.uk
- westsidebathrooms.co.uk
4.8
Excellent
305 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Thoroughly professional company at all times.
The Bristan shower mixer tap was perfectly delivered. Unfortunately, due to a stupid mistake by me, it had to be returned. The trouble this caused me was entirely my own fault and the company thoroughly professional at all times.
16 September 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are sorry to hear that the
Bristan 1901 Chrome Bath Shower Mixer was not suitable for you, but we are glad to hear that you received excellent customer service from our sales team and that you were able to return the item for a refund. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you received great customer service from our sales team, and that your order was delivered on time. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
A lot cheaper than competitors
A lot cheaper than competitors. Arrived on time & in perfect condition
2 October 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you found our prices competitive, and that your order was delivered on time. We hope you enjoy your new Burlington soap dispenser and towel ring. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Ordered a toilet seat
Ordered a toilet seat. It came as described and was of good quality. Delivery was a little slow, but was kept informed by the delivery company throughout the process.
Would order again based on this first experience.
2 October 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We apologise that there was a slight delay with the delivery of your new toilet seat, but we are happy to hear that you had good communication, keeping you updated with the delivery ETA. We are also happy to hear that you are happy with the quality of your new Roper Rhodes toilet seat. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Product arrived in good time
Product arrived in good time, well packed and with good communication.
29 September 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you received great customer service from our sales team and that your order was delivered on time and well packaged. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you found our prices competitive and that you received excellent customer service from our sales team. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Good quality product at a good price - let down by fulfilment
Good quality product at a good price, unfortunately let down by the time to despatch and then the failure of the delivery company, feedback provided directly to Westside.
29 September 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. Sorry to hear that your order was not delivered as expected. Having looked into the delay with the delivery of your order, we can see that your order was shipped within the lead time for delivery, but there was an issue with the courier delivering your order. We aim to deliver orders within the advised delivery lead time. We can see that your order was delivered on the last working day of your lead time.
We are glad to hear that you are happy with your new Smedbo Chrome Double Corner Shower Basket, and that you found our prices competitive. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you order was delivered promptly. We are also happy to hear that your new Aqualisa shower valve was installed successfully. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Kept us informed of when product would…
Kept us informed of when product would arrive
18 September 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you had excellent communication from our sales team to advise you when you would get delivery of your order. We hope you enjoy your new Smedbo toilet roll holder. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you received excellent customer service from our sales team and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Well priced
Well priced. I bought a few items here after shopping around and I'm very pleased with the quality.
10 September 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you found or prices competitive, and that your are happy with the quality of the Smedbo items ordered from us. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Took a week to be delivered
Took a week to be delivered, don’t book a job until it arrives.
17 September 2025
Reply from Westside Bathrooms
Good morning,
We are very sorry to hear that your order took a week to arrive, and we can only apologise for the delay. Whilst we understand that the delivery lead time of your order was 3 – 4 working days, we advise that this is an estimated delivery lead time. We consider this to be an isolated issue on this occasion, and we will monitor this for our future orders. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Good price and good communication…
Good price and good communication regarding the delay of the delivery from the manufacturer but did their best to courier it to me by express delivery as soon as it was delivered to them
5 September 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you found our prices competitive and that you communicated well with our sales team. We apologise that there was a delay with the delivery of your order, but we are glad to see that we shipped your order quickly once it was back in stock. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Ordered a complete set of shower pipe…
Ordered a complete set of shower pipe work by Bristan. Arrived promptly neatly boxed at competitive price. 100% successful installation by my plumber. What more could you ask for?
9 September 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you found our prices competitive, and that your order was delivered promptly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Satisfied customer
Nice tap as described, well packaged and promptly delivered, all for a competitive price.
3 September 2025
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you found our prices competitive and that your order was well packaged. We hope you enjoy your new Bristan Jule sink mixer. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Very helpful and obliging company
Great service and when I realised I had ordered 2 items wrongly over a month later they changed the order for me and I just paid a restocking charge so brilliant.
28 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you received great customer service from our sales team, and that we able to assist with the return of incorrect item ordered. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Repeat order excellent customer service again
Repeat order due to excellent customer service first time. Once again excellent communication and delivery was very well scheduled. Texts with the slot and then a warning when a few minutes away. Respectful and pleasant driver.
27 August 2025
Reply from Westside Bathrooms
Good morning,
Thank you so much for your kind words and for choosing us again!
We're thrilled to hear that our customer service and delivery process once more met your expectations. Clear communication and a smooth delivery experience are top priorities for us, and it's wonderful to know our team, including the delivery driver, made a positive impression. We appreciate your repeat business, and we appreciate your feedback.
Kind regards
The Team at Westside Bathrooms.
Order dispatch and delivery went…
Order dispatch and delivery went according to plan,
Nothing went wrong 😁
21 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you was delivered successfully. We hope you enjoy your new Smedbo shower char. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Positive experience
Great selection, good prices and good comms. Item came quickly and as described. No issues!
26 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you found our prices competitive, and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Good quality products
Bought a Smedbo soap dispenser from the company, very good quality item at the best delivered price I could find. I had a small problem with the item, but the after sales service was excellent.
21 August 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you found our prices competitive. We apologise for the slight issue found with your order, but are glad to hear that or aftersales service you received was excellent resulting with the issue being resolved. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
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