West Side Lending Reviews 1,916

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 2 out of 5 stars

I’m trying to contact you guys to make a payment. I haven’t been able to make a payment and am afraid of how much it will cost to settle. Please give me a contact, I sent an email but there’s no r... See more

Rated 5 out of 5 stars

It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to bor... See more

Company replied

Rated 4 out of 5 stars

Mike is an asset to your company. He's friendly, courteous, professional, and knowledgeable. He helped me make a difficult decision when I seen interest rate. He assured me to pay it off quickly to av... See more

Company replied

Rated 4 out of 5 stars

AGENTS WERE ALL VERY ASSERTIVE, RESPECTFUL AND HELPFUL SPECIALLY THE NAME OF RICO.BUT PLEASE, BE CERTAIN OF YOUR APPROVAL AMOUNT BEFORE YOU LET THE CLIENTS SIGN .IT MADE US WORRIED TOO MUCH.

Company replied

Company details

  1. Financial Institution
  2. Loan agency
  3. Non-bank financial service

Written by the company

West Side Lending LLC is an economic arm and instrumentality of the Menominee Indian Tribe of Wisconsin, a federally recognized sovereign Indian nation (the “Tribe”) that adheres to federal consumer finance laws and operates within the boundaries of the Tribe's reservation. West Side Lending LLC is chartered under and operates pursuant to Tribal Law. Funds borrowed from West Side Lending LLC are governed by federal law and the laws of the Tribe, not the law of the state where you reside. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly reserved. West Side Lending’s loans are designed to assist you in meeting your short-term borrowing needs and are not intended as a long-term credit or financial solution.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Rated 1 out of 5 stars

West side lend is incredibly shady

West side lend is incredibly shady, the ONLY way to get any information regarding your loan is to contact them, and support is unhelpful. This is incredibly suspect and I will be sure to never return to this company for a loan ever again.

7 December 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Customer,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

Great customer service

Every step was smooth and very clear communication, my money was there the next day.. I recommend getting a loan with this company!

6 December 2022
West Side Lending logo

Reply from West Side Lending

Hi Customer,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Easy to work with and kept all promises.

6 December 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Roman Lopez,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

West side lending has helped me so much…

West side lending has helped me so much it’s unbelievable!!!! God bless west side lending and all of there staff and may you all have a very merry Christmas!!!!

6 December 2022
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Reply from West Side Lending

Hi Customer,

We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

They are fast with approval

They are fast with approval, and friendly on the phone.

6 December 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Sayra,

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for having customers like you. We look forward to working with you again in the future. Thank you for being such a great customer.

Should you require further assistance, please do not hesitate
to call us.

Best Regards,
West Side Lending

Rated 4 out of 5 stars

Disappointed funds are not available

Great customer service. Very disappointed the funds are not immediately available

6 December 2022
Unprompted review
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Reply from West Side Lending

Hi Emily,

We really appreciate you taking the time to share your experience with us. We need your bank account information to be able to give you your loan. Once your application is finalized and you are approved. We send your money to you directly. It will usually be deposited into your bank account in as little as 24 hours from the time of your approval.

If your application is verified and approved, we will electronically deposit your loan proceeds into your account in as little as one day. The time may vary depending on your bank’s transfer policies.

Thank you for the feedback and for being such a great customer.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

I had great customer service

I had great customer service. Never felt as if i was being lied to or misled at all. Everything was explained very well. I have a really hard time trusting lending companies but I never felt that way at all with you guys. Thanks

3 December 2022
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Reply from West Side Lending

Hi Stephanie Mcginnis,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars
West Side Lending logo

Reply from West Side Lending

Hi Customer,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Quality

Interest rates are outrageous

5 October 2022
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Reply from West Side Lending

Hi Brad,

We value your feedback. Our interest rate and payment details are listed on our FAQ page of our website, as well as on the loan agreement. We encourage borrowers to pay off their loans as soon as possible to avoid accruing unnecessary finance charges. West Side Lending NEVER charges pre-penalties.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

very helpful

2 December 2022
West Side Lending logo

Reply from West Side Lending

Hi Alan,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

I got all of it

I got all of it. Thank you.

29 November 2022
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Reply from West Side Lending

Hi Christina,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Excellent customer service and quick…

Excellent customer service and quick response.

25 November 2022
West Side Lending logo

Reply from West Side Lending

Hi Dan,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

I love the process of working with…

I love the process of working with Westside Lending, it was easy and funds was available
Just as they said

1 December 2022
West Side Lending logo

Reply from West Side Lending

Hi Marteka,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Helpfull and quick

1 December 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Mike,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Not giving me my pay off options

I have been asking for my pay off options and they keep telling me it’s more than my loan amount. Keep giving me the run arounds.

2 December 2022
West Side Lending logo

Reply from West Side Lending

Hi Customer,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 1 out of 5 stars

I can’t login to see my account

I can’t login to see my account

Every time I send and email it says error or email address not found. So with all the other reviews I’ve been seeing you guys are either a scam or…?

2 December 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Anthony,

We apologize for any inconvenience that this may cause. As of the moment our online portal is under a system update, and you will be notified once it's up. As an alternative you may chat with one of our chat representatives or email us support@westsidelend.com to access and know the details of your account.
If you require any assistance, please call us at 888-217-7531 and we will make every effort to address your concern.

Regards,
West Side Lending

Rated 4 out of 5 stars

So far so good got my money the same…

So far so good got my money the same day I have to see what happens next how they take their payments but I'm cool with it.

1 December 2022
West Side Lending logo

Reply from West Side Lending

Hi TiJuana,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 3 out of 5 stars

Doesn't make sense

What bothers me is at one point I was able to get almost 900 and now I can't even though I have never missed a payment and have paid off several loans

28 November 2022
West Side Lending logo

Reply from West Side Lending

Hi Emily,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

Amazing customer service

Amazing best customer service

30 November 2022
West Side Lending logo

Reply from West Side Lending

Hi Ryan,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Great and Thank you it’s my second time…

Great and Thank you it’s my second time doing business with this company and I really appreciate

30 November 2022
West Side Lending logo

Reply from West Side Lending

Hi Dorian,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.

Best Regards,
West Side Lending

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