We Tree Kings Reviews 

962
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for their exceptional helpfulness and the stunning quality of the fresh trees delivered right to their doors. People truly appreciate the smooth ordering process and efficient delivery service, noting that couriers are consistently polite and punctual. Some reviewers were not happy with the condition of their trees, mentioning issues like excessive needle drop and damaged branches upon arrival. A few consumers also noted that certain trees did not last as long as expected or arrived with structural defects and poor root systems.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the exceptional customer service,... See more

Product

Users describe positive interactions with product, consistently praising the gorgeous and fresh appearance of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly staff who go above and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the trees arrive in... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising quick arrival times and couriers who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely loved this Christmas tree spot at Northampton town centre (Morrisons). The selection of real Christmas trees was fantastic—fresh, full, and fragrant. The staff were friendly, patient, and r... See more

Rated 5 out of 5 stars

We ordered a Noble Pine…Delivery was slick… the courier carried it right up to the back door as the 7ft tree was heavy! Well protected by the thorough packaging and it looked perfect when unwrapped. F... See more

Rated 5 out of 5 stars

We often go out and buy a tree, but selections are often quite limited, with a busy schedule I decided to get one delivered, We Tree Kings came up as a popular choice and I can see why! The website se... See more

Rated 5 out of 5 stars

I want to take this opportunity to praise Dilan Dilan was the tree 🌲 sales man at Morrisons Halfway this year…Dilan’s customer service was exceptional, I am a manager at Halfway Morrisons and we... See more


Company details

  1. #1 of 3 best companies in Christmas-Tree Farm

Written by the company

We Tree Kings has been selling premium, UK-grown Christmas trees since 2012. We deliver trees nationwide from our online shop and sell from our pop-up shops in the Midlands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

962 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(962)

340 reviews in the last 12 months

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Rated 1 out of 5 stars

“container grown tree”

Bought a “container grown tree”
Although the tree looked OK when it arrived. It went brown very quickly. I emailed numerous times to ask for aftercare advice etc. but customer service was really poor.
We paid over £100 for a tree that died within weeks.
Note: Tree was repotted into a large pot and never bought inside. Despite this it died quickly and customer service were uninterested and offered no help/solution.
Very disappointing

10 December 2025
Unprompted review
We Tree Kings logo

Reply from We Tree Kings

Hi Carly,

This year was very tough for pot-grown trees with it being such a hot and dry summer. I'm sorry to hear that yours struggled and didn't make it. If you could send us an email we'd like to offer you a discount on a tree for next year.

Thanks We Tree Kings Team.

Rated 5 out of 5 stars

Have just bought another tree from this…

Have just bought another tree from this company as we had one last year and it was the best tree we've ever had.
The staff are so friendly and Shane not only helped me in choosing the right tree but kindly helped me get it in my car. Would highly recommend .

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service @Halfway

Gone to these as they've been set up at Morrisons Halfway for years. But my first purchase with them
Very friendly from the moment of service, explained pricing and pointed out signage.
Bought a six foot tree (there are specific types, I just saw a pretty one).
Cut and wrapped, they put it in the car for me.
Very friendly service and professional. Will be using again next year!

10 December 2025
Unprompted review

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