We Tree Kings Reviews 

962
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for their exceptional helpfulness and the stunning quality of the fresh trees delivered right to their doors. People truly appreciate the smooth ordering process and efficient delivery service, noting that couriers are consistently polite and punctual. Some reviewers were not happy with the condition of their trees, mentioning issues like excessive needle drop and damaged branches upon arrival. A few consumers also noted that certain trees did not last as long as expected or arrived with structural defects and poor root systems.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the exceptional customer service,... See more

Product

Users describe positive interactions with product, consistently praising the gorgeous and fresh appearance of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly staff who go above and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the trees arrive in... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising quick arrival times and couriers who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely loved this Christmas tree spot at Northampton town centre (Morrisons). The selection of real Christmas trees was fantastic—fresh, full, and fragrant. The staff were friendly, patient, and r... See more

Rated 5 out of 5 stars

We ordered a Noble Pine…Delivery was slick… the courier carried it right up to the back door as the 7ft tree was heavy! Well protected by the thorough packaging and it looked perfect when unwrapped. F... See more

Rated 5 out of 5 stars

We often go out and buy a tree, but selections are often quite limited, with a busy schedule I decided to get one delivered, We Tree Kings came up as a popular choice and I can see why! The website se... See more

Rated 5 out of 5 stars

I want to take this opportunity to praise Dilan Dilan was the tree 🌲 sales man at Morrisons Halfway this year…Dilan’s customer service was exceptional, I am a manager at Halfway Morrisons and we... See more


Company details

  1. #1 of 3 best companies in Christmas-Tree Farm

Written by the company

We Tree Kings has been selling premium, UK-grown Christmas trees since 2012. We deliver trees nationwide from our online shop and sell from our pop-up shops in the Midlands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

962 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(962)

340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The worst tree I have ever seen

The worst tree I have ever seen - branches missing. No customer service to speak of - man on phone called "Nigel" waiting to hear from his "director" never calls back. Expensive pointless tree in pot. Will not be using again. Do not recommend.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful tree and service as always

Wonderful tree and service as always. Each year coming back is a joy for all the family and we received immaculate help from Max, helping us pick out a tree and helping us transport it to the car. Will be coming back again and again in the future. Merry Christmas

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I want to take this opportunity to…thank Dilan

I want to take this opportunity to praise Dilan
Dilan was the tree 🌲 sales man at Morrisons Halfway this year…Dilan’s customer service was exceptional, I am a manager at Halfway Morrisons and we received numerous compliments on how helpful Dilan was .
Dilan has left the area he was using to sell trees clean and tidy thank you for that .
Merry Christmas

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Dylan is a credit to your team. I remember him from last year and was given Great advice on what tree would be best for my requirements. I was so delighted to see him again this year. Again, Wonderful friendly service received this year. I would definitely recommend We Tree King's who where at Morrisons Halfway Store. Hopefully Dylan will return again next year. My tree is amazing.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Highly recommend this company! We really struggled to find a decent potted Christmas tree at our local retailers or garden centres. I found this company online and extremely impressed with the size, shape and quality of the tree, really well packaged and hardly drops !

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely loved this Christmas tree…

Absolutely loved this Christmas tree spot at Northampton town centre (Morrisons). The selection of real Christmas trees was fantastic—fresh, full, and fragrant. The staff were friendly, patient, and really helped us find the perfect tree for our space. Prices were fair, and the whole experience felt festive and stress-free. We’ll definitely be coming back here every year for our Christmas tree! 🎄✨

21 December 2025
Unprompted review

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