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We Tree Kings Reviews 

962
•
TrustScore 5 out of 5

4.8

Christmas-Tree Farm
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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the team members are extremely helpful and polite, while home deliveries consistently arrive right on time and without any fuss. Buyers truly appreciate the fresh, beautiful trees that smell wonderful and remain in fantastic condition throughout the entire holiday season. Some reviewers were not happy with the product quality, noting frustrating issues like excessive needle drop, browning branches, or severely damaged items upon arrival. A few consumers also experienced unexpected delivery delays and courier problems that caused notable inconvenience for their holiday plans.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the exceptional customer service and... See more

Product

Clients share positive opinions on product, highlighting that the trees arrive fresh, beautiful, and in... See more

Service

Reviewers mention positive feedback about service, consistently highlighting the friendly, helpful staff who... See more

Quality

Customers had positive experiences with quality, often describing their purchases as beautiful, healthy trees... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting that trees arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely loved this Christmas tree spot at Northampton town centre (Morrisons). The selection of real Christmas trees was fantastic—fresh, full, and fragrant. The staff were friendly, patient, and r... See more

Rated 5 out of 5 stars

We ordered a Noble Pine…Delivery was slick… the courier carried it right up to the back door as the 7ft tree was heavy! Well protected by the thorough packaging and it looked perfect when unwrapped. F... See more

Rated 5 out of 5 stars

We often go out and buy a tree, but selections are often quite limited, with a busy schedule I decided to get one delivered, We Tree Kings came up as a popular choice and I can see why! The website se... See more

Rated 5 out of 5 stars

I want to take this opportunity to praise Dilan Dilan was the tree 🌲 sales man at Morrisons Halfway this year…Dilan’s customer service was exceptional, I am a manager at Halfway Morrisons and we... See more

Company details

  1. #1 of 3 best companies in Christmas-Tree Farm

Written by the company

We Tree Kings has been selling premium, UK-grown Christmas trees since 2012. We deliver trees nationwide from our online shop and sell from our pop-up shops in the Midlands.

Contact info

4.8

Excellent

TrustScore 5 out of 5

962 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(962)

340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly recommend

Highly recommend for super Christmas Trees. Excellent Customer service from Nigel, at what must be their busiest time of the year. Trees were in excellent condition when they arrived and I loved the fact that they came with a nice red pot💕 . Looking forward to planting them after Christmas too . Thank you .

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Christmas Tree 2025

Dillon served us found size of tree we wanted immediately, nice looking tree, he offered to carry to car which wasnt required but good customer service

15 December 2025
Unprompted review
Rated 1 out of 5 stars

£70 and there’s no way that it’ll last!!

£70. Bought on the 29th November from Morrisons Northampton and despite watering regularly and it being a non drop tree, the needle drop is ridiculous. Bought there for a few years now and the quality has definitely dropped as they’ve got bigger so we won’t be going back. Will almost certainly need to buy another tree as this one is unlikely to last. Niceties and banter is only worth so much I’m afraid. No mistletoe and had to lug it to the car ourselves. A real shame but you live and learn.

14 December 2025
Unprompted review
We Tree Kings logo

Reply from We Tree Kings

Hi David,

We're really sorry to hear about the needle drop you're experiencing - this isn't normal for our trees, and we'd never knowingly sell a tree in poor condition.

If this is the case, we'd like to offer you a replacement. We always stand behind the quality of our trees, and if you'd contacted us directly when you first noticed the issue, we could have resolved this for you straight away.

You can get hold of us at hello@wetreekings.com or 0333 3355 947 so we can arrange a replacement swap at our Northampton Morrisons site.

Best wishes,


The We Tree King Team

Rated 5 out of 5 stars

We buy our tree from We Tree Kings…

We buy our tree from We Tree Kings every year. Always superb quality and the trees really last.
Kyle was so helpful and helped me choose a tree and carried it to my car for me. He was very funny too and made the whole experience a fun one. Tor, his colleague, kindly pruned the base for me before wrapping. Excellent service Kyle & Tom!

14 December 2025
Unprompted review

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