WeVideo  Reviews 

658
•
TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Technically gets the job done, though certainly not well. It’s a pain to edit clip length due to the low sensitivity, and is comparable to, I imagine, the precision of an elephant trying to thread a n... See more

Rated 5 out of 5 stars

We have used WeVideo in our Broadcast Journalism for years and have found it to be a fantastic program for our students. Jenna has been very helpful this year as we transitioned our programs and after... See more

Rated 5 out of 5 stars

I have been using WeVideo with my students for over 10 years and it's been wonderful. It provides a safe and easy to use video editing platform for my Video Production students. The WeVideo Academy... See more

Rated 1 out of 5 stars

WeVideo is a god damn awful editor in the free version. This is the first editor Ive seen with a limited publish time of 5 minutes... I cant even make one longer project with 5 or less minutes. I migh... See more

Company replied

Company details

  1. Video editing service
  2. also in
  3. Internet marketing service
  4. Media company
  5. Software company
  6. Video production service

About WeVideo

Written by the company

WeVideo is a powerful, easy-to-use, cloud-based collaborative video creation platform. With over 30 million accounts created to date, WeVideo is the first choice of businesses, consumers, educators, ​and students, as well as being the video backbone for many third-party media solutions. WeVideo can be accessed from any computer or device: at school, home, work or on the go. Users can easily capture, edit, view and share videos with secure storage of their content in the cloud.


Contact info

2.9

Average

TrustScore 3 out of 5

658 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(658)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

5 mins is too short.

31 July 2022
Unprompted review
WeVideo   logo

Reply from WeVideo

Hi Charlie,

If you need any assistance, please contact us at support@wevideo.com.

You can learn more about what our plans come with here: https://www.wevideo.com/plans.

Rated 3 out of 5 stars

Wevideo

Wevideo - ok to use at the start. Suddenly gets slower and struggles to cope with the amount of work load. Not easy to move photo slides back & forth, tends to freeze easily. Trying to arrange a photo presentation for a wake

30 July 2022
Unprompted review
WeVideo   logo

Reply from WeVideo

Hi Lauren,

I would recommend navigating to chrome://settings/clearBrowserData, selecting "Cached images and files", then clicking "Clear data" to clear the cache on your browser.

Please also check to ensure your browser is up to date. If the issue persists after these troubleshooting steps let us know at support@wevideo.com.

Rated 5 out of 5 stars

A professional looking video with an amateur experience

I found this software very easy to use, flexible, powerful, a great support to my creativity, and a resilience to my inexperienced background. That is to say it didn't crash or lead me into conditions from which there was no retreat. I look forward to years of ever improving abilities.

27 July 2022
Rated 1 out of 5 stars

Scam

Scam. I paid $70, I wish I was warned about being charged a full year when monthly pricing was displayed.

26 July 2022
WeVideo   logo

Reply from WeVideo

Hi Lucy,

I have converted your account from annual to monthly and issued a partial refund to reflect this. I sent you an email with the confirmation and receipt.

If you have any questions, please let us know at support@wevideo.com.

Rated 3 out of 5 stars

Decent program but not easy t use

It's a decent program but not easy to use.

26 July 2022
WeVideo   logo

Reply from WeVideo

Hi Nish,

If you have any questions or need assistance, please don't hesitate to contact us at support@wevideo.com.

Rated 5 out of 5 stars

amazing app.

I'm making a mini movie for my family to watch. with wevideo, i can add royalty free music, upload my drawings, add transitions, and more! 5/5 experience.

25 July 2022
Unprompted review
Rated 2 out of 5 stars

I like WeVideo a lot and I would give… a 9/10

I like WeVideo a lot and I would give it a 9/10, but I purchased something for 95 bucks, and I thought I would unlock all of the vids and pics but I didn't get anything, I feel like I was scammed. Thats why it is a 2 star

24 July 2022
WeVideo   logo

Reply from WeVideo

Hi Gus,

I apologize for any confusion. The Essentials stock media library is only included with the Professional plan and above. You can learn more about what each of our plans comes with here: https://www.wevideo.com/plans.

I sent you an email from support@wevideo.com. I hope we can work together to get you on a plan that works better for you.

Rated 4 out of 5 stars

Family holiday.

After using it it for a little while I found it quite useful and gave the video the impact that I was looking for I would highly recommend.

20 July 2022
WeVideo   logo

Reply from WeVideo

Hi Sarah,

Thank you for the review. If you have any questions, please let us know at support@wevideo.com.

Rated 3 out of 5 stars

In the end the video works great

In the end the video works great as most customers seem to find out. Your information, instructions, on how to carefully succeed with the software is pitiful!, really!, can't you tell from comments. Are all of you that nerdy?? Can't you hire a smart writer to make it user friendly? Putting a simple song onto a row of pictures with the simple program with a start and end where you want is like walking in total darkness with holes in the floor! (2) I would love you at the right price. In desperation I bought wevideo for 69 dollars and it didn't work on my Chromebook. ProDirector didn't either which I tried first. Hover Director costs 50 dollars, a reasonable price. You also charged me 30 for a second production. 100 total. I would love a refund of that money. I think that is the difference in you getting 5 stars, these issues, and, my 3 stars. I believe you can be a 5 star company, based on how well the software works when you learn it

19 July 2022
WeVideo   logo

Reply from WeVideo

Hi Ron,

Typically we do not offer reimbursements for purchases, but I will make an exception this time for your situation. Please keep an eye on your email for confirmation of this refund.

If you have any other questions, please contact us at support@wevideo.com.

Rated 3 out of 5 stars

I was not able to upload mp3 audio…

I was not able to upload mp3 audio files to my video editor in WeVideo. Failed to upload for some reason. But the selection of audio is very good.

18 July 2022
WeVideo   logo

Reply from WeVideo

Hi William

I would recommend navigating to chrome://settings/clearBrowserData, selecting "Cached images and files", then clicking "Clear data" to clear the cache on your browser.

Please also check to ensure your browser is up to date and let us know if the issue persists after these troubleshooting steps.

Rated 4 out of 5 stars

Very nice online platform, but...

Very nice online platform, but not all that intuitive to use and the documentation is lacking

18 July 2022
WeVideo   logo

Reply from WeVideo

Hi Rick,

Thank you for the review. If you have any questions or need assistance, please let us know at support@wevideo.com.

Rated 2 out of 5 stars

Not user friendly

Not user friendly , was hard to figure out how to export and save . It should be more intuitive in this day and age . Also , you shouldn’t be charging for every extra thing - it’s very cheap and I wouldn’t recommmend this product to anyone

14 July 2022
WeVideo   logo

Reply from WeVideo

Hi Shira,

If you have any questions or experiencing any issues with our application, please get in touch with us at support@wevideo.com.

Rated 4 out of 5 stars

Old woman using new tech

The quality quality of the video is great. The program is easy to use and I am not tech savvy. I have too many duplicates because it is very difficult to review or time consuming to review. I want to go back and edit the finished product but have not had a chance to see if that will even be possible.

13 July 2022
WeVideo   logo

Reply from WeVideo

Hi Jules,

Thank you for the review. If you have any questions or need assistance, please let us know at support@wevideo.com.

Rated 3 out of 5 stars

I didn't find the site that easy to…

I didn't find the site that easy to use. I had to keep looking up YouTube tutorials to figure out if I could upload my own music to go with my video. Turned out I couldn't which was disappointing, but WeVideo was good about refunding part of the fee.

13 July 2022
WeVideo   logo

Reply from WeVideo

Hi Karen,

You can upload your own music as long as it is in a supported file type. Our software is compatible with AIF, MP3, M4A, OGG, WAV, and WMA audio files.

Here, you can learn how to upload your own content, including Audio, Video, and Image files: https://support.wevideo.com/hc/en-us/articles/115000364707-How-do-I-import-my-own-media-.

I hope this helps. If you have any questions, please feel free to contact us at support@wevideo.com.

Rated 2 out of 5 stars

First I would like to have the screen…

First I would like to have the screen on French, Also the help is not accurate for export m'y vidéo on YouTube and where the file goes when IT save? Mayne I am not enough experimented but IT is the reason I have bought your program.

11 July 2022
WeVideo   logo

Reply from WeVideo

Bonjour Francine,

Vous pourrez peut-être traduire WeVideo à l'aide de l'extension Google Translate. Bien qu'elle ne soit pas idéale, c'est la meilleure solution que nous ayons actuellement.

Pour youtube, vos vidéos seront exportées vers la chaîne youtube que vous avez sélectionnée lors de la connexion à youtube. Vous pouvez le réinitialiser en :
Connectez-vous à votre compte WeVideo
Cliquez sur l'image circulaire dans le coin supérieur droit
Sélectionnez "Paramètres du compte".
Ouvrez ensuite "Applications connectées".
Cliquez sur "Déconnecter" à côté du compte que vous souhaitez modifier.
Pour vous reconnecter, cliquez sur "Connecter" et suivez les invites.

Vous pouvez, à ce stade, réessayer de publier votre vidéo ou accéder à votre page Vidéos pour télécharger votre vidéo terminée et la télécharger manuellement vers la destination souhaitée.

Rated 5 out of 5 stars

Excellent for advanced and beginners.

I work as a government photographer/ videographer. Getting video editing software on our computers is beyond difficult. We Video is an excellent solution! Super easy to use and can be used on any computer.

10 July 2022
Rated 5 out of 5 stars

Making the class video

I needed a platform to make my video of the school year available on You Tube
After checking out several sites WeVideo was the easiest to use and the most cost efficient as I could purchase for a month when needed
I don’t know what I would have done if I hadn’t found We Video

10 July 2022

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