While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Block and estate management covering Worcestershire, Gloucestershire, Bristol, Bath, Oxfordshire, Birmingham and the Midlands. Clear communication, full transparency, proactive and accountable management. Wexel is the modern alternative to outdated managing agents, built around our clients' needs. Wexel offers zero hidden or additional management fees, an 8 working-hour response commitment to maintenance issues, a bespoke customer platform to customers to track all ongoing issues in real time, published processes, and full asset tracking via interactive site plans. Direct contact details for each developments' manager are shared upfront and in the property - for customers who prefer to pick up the phone.
31 St Johns, WR2 5AG, Worcester, United Kingdom
4.0
4 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having come from another agent and having a negative experience (forgotten maintenance, not knowing where our service charge was being spent, etc), wexel has digitally mapped all of our block, tracked all maintenance - that we can see on the platform- and given us quarterly expenditure reports!
Black and white change from 12 month's ago
After appointing Wexcel to our block/estate in Bristol, there's been a noticeable increase in communications and work getting done.
We didn't have lots of problems, just general estate maintenance (grass cutting, hedge trimming, etc), but have felt like we understand and see what's going on more than we ever did with our previous agent.
Reply from Wexel Property
Thank you for the positive review Sandra, it's great to hear that the team's communication and maintenance approach has been well received.
Since taking over management of our block, wexel have started maintenance (and solved) the majority of our outstanding issues.
From a boundary dispute to booking in an all site meeting, it's nice to feel like an agent is genuinely on the ball and has our backs!
Reply from Wexel Property
Hello Andrew,
Thank you for sharing your positive experience, I'm glad to hear that the team has been hard at work and has had your back!
Best regards,
Wexel
I don't normally leave reviews but wexel has turned our estate around. In the last 3 months, we've had a 10 year plan and begun a maintenance strategy, where our previous agent kept us in the dark...
Reply from Wexel Property
Thank you for your positive review, we’re glad the property management team have been hard at work!
All the best,
Wexel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
