Always used Waze and promoted use of W3W but now there is a paywall they have deserted their individual followers. Typical attitude of software start ups to past supporter's. I've gone back old scho... See more
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I have used W3w since it became available and recommended to many others, The features I liked most are now only available for a monthly charge. To the individual it is now almost worthless maybe perf... See more
Company replied
A little terraced cottage, up a small lane, in a remote hamlet, in rural Cornwall and our kids found us with ease. Takes all of the uncertainty out of the equation when visiting somewhere new. Ps w... See more
In my job, I send engineers out all over the country to fix/maintain kitchen equipment. Across big sites (universities or hospitals fx) this I really helpful as there’s often one postcode for multiple... See more
Company details
Written by the company
what3words provides a simple way to talk about precise locations by labelling every 3m square on earth with a simple address made of 3 words e.g. ///filled.count.soap. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and tools such as ride-hailing apps or e-commerce checkouts and car navigation systems. The what3words app, available for iOS and Android, and online map enables people to find, share and navigate to what3words addresses in more than 60 languages. Businesses and services can integrate what3words using the public API or SDK.
Contact info
301 Great Western Studios, W2 5EU, London, United Kingdom
- support@what3words.com
- what3words.com
Replied to 6% of negative reviews
Typically replies within 24 hours
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Fantastic navigational resource
Brilliantly simple and effective way to find a destination and far easier to use than satnav. Highly recommended
Easy to use and super accurate!
what3ways - fantastic.
Love what3ways - it’s an ingenious global solution to so many location issues!
What a fab idea
What a fab idea! So easy to locate things using what3words. Our friends in Crete, Greece use this app as there is no post code for property and trying to arrange deliveries , etc was a nightmare but not anymore
A Must-Have App for Travel
We sometimes travel to foreign countries. It's frightening to be lost in a country where you don't speak the language. Now, whenever we leave the hotel, we mark the location on What Three Words App so we are confident we can return.
Fairly useless in practice
Signed up ages ago, but it hadn't remembered me. Had to do it all again.
I saved my home location but when I logged in again immediately there was nowhere to find it, so I had to faff about yet again to get the words. The words keep changing anyway. I find some word combinations easier to remember than others, & I find it hard to remember if there's a plural or not. Do I need a fullstop in-between when quoting it to someone online? I don't know. A courier suggested I add it for greater chances of my parcels being delivered as the postcode pointer isn't accurate but their system won't let me put even the nearest possible relevant one in, so as not to be misleading, as they say it's "too far from their dropped pin marker"! As that is clearly wrong & this is designed to help correct it, it's pointless if their system won't even accept it, even though they've asked for it! Usual 'computer says "no" nonsense'! Sigh!
Pointless, particularly in a hurry - & when else are you going to use it?
In my job and hobbies
In my job, I send engineers out all over the country to fix/maintain kitchen equipment. Across big sites (universities or hospitals fx) this I really helpful as there’s often one postcode for multiple buildings. It saves so much time and confusion. Also use it for scout camps, easy for the parents to identify drop off/collection points for their scouts!
Easily find places
Easily find places, friends etc especially in out of the way places
Just trying to make money
Just trying to make money. Not a recognised or reliable service. Think text 999 or other systems built in to cars
Not always correct
Not always correct. My neighbours house is attached to mine! Not according to this site it's down the road around the corner. Shite
Spent the day trying to find accurate…
Spent the day trying to find accurate locations in a park only to find the website only gives within 5m on consecutive multiple attempts. It also does not load quickly enough to be of any use thus burning through the battery. The lag time of website and gps location is rubbish also. The fact it then directs you to Google map for a 10m direction that is inaccurate is similarly annoying. In addition I had to put the three words in multiple times just for it to start registering. Tried to copy and paste only to get a continuous circle going round and round. I have come away with an extremely bad impression of this website and the ability for The whole three words to accurately identify a location within 1 or 2 m
Don't use this Service !!!
Don't use this Service !!!
Too easy to miss hear a word combination.
No possible idea how to find a spot near to the one your in without the internet and a look up to their proprietary database.
They've already started charging for access to the system. The charges will broaden and increase as they get greedy and or have shareholders to please.
UNLESS they make the database public / opensource then there's always going to be a point where they get greedy and monetize the system.
There's a much better system called What 2 Numbers (ie longitude and latitude) advantages - its free to everyone forever. you can adjust accuracy yourself just be using more or less digits. you can tell without the internet if your near another location and which direction its in. you can use it on a paper map, etc etc etc there's literally hundreds of reasons that lat lon is a better system.
contrary to what their marketing would have you believe the emergency services don't want it either. as there's been countless errors in phrases and sent ambulances, helicopters, etc etc to the wrong location.
Abandoning after free API withdrawn
I used their API to generate W3W addresses for good causes. This used to be free, but they are now going to charge, so I won't be using it any more.
The best APP
It’s the best app ever I don’t know how I managed without it but saying that I want everyone to have the chance to have the same opportunity as me . My son moved into a new flat which didn’t have any door numbers on the front door and I had a delivery arranged for him and the driver still managed to find him the day before he was missed.
Works well but needs better integration with other navigation apps
Got us straight to a remote cottage in Wales that otherwise would have been tricky to reach. Just needs better integration with Waze and Google Maps (owned by the same business) though I appreciate there's a work around
Used W3W to report an abandoned stolen motorbike
What3words proved its worth last month when a motorbike which we identified as stolen was found dumped in a hedge outside our village. I reported the bike to Avon & Somerset Police online and was delighted to see a section for the what3words address of the "incident". I gave the what3words address and within an hour, the police had contacted the owner who arrived to secure his bike so it couldn't come to further harm. The bike was collected by the owner's insurance company the next day. I'm sure that reuniting the bike with its owner would have taken much longer without what3words!
Helped emergency service find us
When we developed a flat tyre on a muddy country lane in the dark in an unfamiliar area, we had no way to describe our location to the breakdown service. Fortunately we both had What3Words, and they arrived quickly and easily to help.
Brilliant for collecting the kids!
Brilliant for collecting the kids!
They can send me the three words if they're in the park, a different school exit, the shopping mall etc, etc
Precision Finding
My husband dropped myself and friends off at a concert. We could not get back to the agreed collection point. So we used what3words and he found us exactly under the lamp post we were standing under. Brilliant!
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