Great service from start to finance
Great service from start to finance. Simply process and would recommend
14 February 2020
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Car finance and loan company
- Alternative Financial Services
- Finance broker
- Financial advisor
- Loan agency
- Non-bank financial service
Information provided by various external sources
What Credit approves people with Good & Bad Credit profiles for Car Finance, Caravan Finance, Motorhome, Motorbike, & Van Finance everyday, as well as personal loans, regardless of your credit profile. Apply today for a fast approval. We say yes when o...
Contact info
Glebe Lane 76, ME16 9BD, Maidstone, United Kingdom
- whatcredit.co.uk
Bad customer service
I contacted what credit based on their advertising that they can offer loans for people with unusual situations.
The request was for a motorhome loan.
They contacted me back on the 27th of March 2019 to ask me a few questions then said they would email me all necessary paperwork so I can prepare. I never received that email.
Then another person called me ask more info about my job. I have been a freelancer for 10 years making on average 27K per year and can prove that through my tax returns. But in January I launched my own company and am now self employed instead of freelance. The man said it isn't looking good but he'd try anyway.
Today is the 12th of April and I still havent heard back from whatcredit so I decided to give them a call. The man I spoke to who was not the worst person but also far from being pleasant or apologetic looked at my file and said that I was told I couldn't get the loan through them due to being self employed. I tried to explain that I was warned it wasn't good but never given a final decision. He barely apologized and tried to get rid of me.
They might offer good loans but it is a lot harder than they pretend AND their customer service is not adequate. I would NOT recommend them.
12 April 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.