Despite the mixed reviews, I gave What Records a chance (especially as they offered the best price on the vinyl I was after) and had a (mostly) decent experience. The record was ordered on the... See more
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What Records online record store. Selling Vinyl, CDs and DVDs worldwide. We specialise in limited editions, collectable items from Heavy Metal to Classical.
SHELFORD HOUSE FARM BARN, LUTTERWORTH ROAD, CV11 6RD, BURTON HASTINGS, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 month
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I was dubious as I can be a little careful of sites I am not familiar with. However I bit the bullet and tbh, very pleased. Product arrived as expected and was a great price.

Reply from What Records
Brilliant online shop with great prices

Reply from What Records
Great transaction as always by Tim from What records. My Bowie 5cd set and vinyl record arrived in perfect condition and well packed. I would recomend What records to anyone they are so good at What they do.
Regards Paul Quinn.
A great product at a great price. Super fast delivery. Another purchase from a brilliant seller. Highly recommended. 5 star in all areas.
Ordered Monday , Delivered Tuesday, Packaged good and firm. product was in perfect condition at a reasonable price. really good service, earlier I had emailed with a query, response was very good, will be checking their site again when I'm looking for to increase my music collection. Very very happy with the service (Purchase was Boxset "The YES Album "including blue ray Dolby Atmos disc)
I have used What Records for 5 years or more now. Always a pleasure to deal with - an excellent service and always at a fair price.
Had the pleasure of meeting Tim recently - what a wonderful, genuine and knowledgeable guy who knows the business inside out.
My first stop every time for vinyl and exclusives.
Excellent all round service. Inexpensive and quick.
Highly recommended

Reply from What Records
Have bought many albums from What Records over the past 10 years. Always have a very good selection of vinyl and at very competitive prices. Great service and fast and safe delivery. My copy of Psycho Daises by the Yardbirds (RSD) arrived today only 48 hours after ordering. Top notch!
Great service, kept me updated at all times and arrived in pristine condition as expected. Will deffinately be ordering again.

Reply from What Records
Good quality Vinyl- bought the College Dropout by K-West.
Delivery took longer than expected but realising I ordered on the weekend was a mistake.
The thing I like is they deliver by Royal Mail (the best delivery service)
No issues with Vinyl Quality or delivery so all good 👍
Pre ordered, Dark Side of the Moon 50th Collectors Edition. Received on time, release date today. Highest possible quality packing, top courier, all at a fantastic price. Totally outstanding customer service. THANK YOU. 😎
I reached out to Tim to enquire about my order after reading some of the other reviews here about delivery taking a long time. I’m happy to report Tim got back to me very quickly and my items were dispatched the next day. Very happy with the service.

Reply from What Records
Placed an order with this company for a record that was 'in stock' over 2 weeks after I placed the order and saying 'preparing my order' I received an Email to say they didn't have the item and neither did the distributer. I wish I'd seen the reviews before I placed my order as I would agree they are selling items they don't have! When placing orders be careful not a decent company to deal with!
Ordered on Friday at lunchtime and was delivered on Saturday. Phone was answered quickly when I called to check my item was in stock, guy was polite and knowledgeable. Cant really ask for more...oh and my item was £10 cheaper than elsewhere. Thank you

Reply from What Records
ordered something on 13/2 not heard a thing, no response to email about where it might be. First time ive used this site might be the last, got another order that im not confident about at this point too.
Problem sorted, happy with the communication ;)

Reply from What Records

Reply from What Records
Easy process to order, great price and a quick delivery.

Reply from What Records
I emailed before ordering as with any store sometimes the stock shown isn't already correct. I had a reply within 24 from Tim to say 1 of the two vinyls was in stock. Once ordered through Thier site, I had a confirmation email straight away with a further email a day later with the tracking number. The vinyl arrived 2 days later via Royal mail and was well packaged. I would highly recommend.

Reply from What Records
My personal experience with What Records has been great and I would give them five star based on this. Tim has been very contactable and always responds in a timely and professional manner. I forgot to include one vinyl in my order and I only came to realise that a few days later, they supported me nicely without extra charges for shipping. The vinyls I received are packed very considerately and professionally - tracking details provided as well.

Reply from What Records
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