Despite the mixed reviews, I gave What Records a chance (especially as they offered the best price on the vinyl I was after) and had a (mostly) decent experience. The record was ordered on the... See more
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What Records online record store. Selling Vinyl, CDs and DVDs worldwide. We specialise in limited editions, collectable items from Heavy Metal to Classical.
SHELFORD HOUSE FARM BARN, LUTTERWORTH ROAD, CV11 6RD, BURTON HASTINGS, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 month
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Ordered vinyl from the record store Day collection. Arrived well packaged and in good time. Best price I could find.
Many thanks
Shipment came in today. Well packed. Shipped from UK to the Netherlands. Absolutely delighted with my Genesis box!!. Thanks to Tim for good communication an CS. Will do business again.
Made an order, stupidly read the reviews after and started to worry. Order made Sunday, both Vinyl records arrived today - no issues. Happy with what records!!
Ordered a vinyl yesterday received today super fast delivery.Excellent packaging ensuring item received in absolute mint condition. Without doubt I will be purchasing from here again many times.
I have to admit , ive seen this site a few times and though hmm looks like a fake HMV . But fudge it I seen a vinyl thats out if print for 30 bucks, 60 bucks used on ebay , i thought fudge iti have paypal protection . The item was dispatched after about 2 days and arrived a day later sealed mint . Happy days . I will definetly use this site again
Delivery could be considered a little slow but prices are excellent and great customer service.
Very impressed with this website, quick delivery, packaged well, reasonable priced and will purchase again and would highly recommend
What records supply top quality vinyl at very competitive prices. Their service is excellent. Look out for their reduced sections where you can pick up really good bargains.
Searched for some quite rare LP and found it here with good discount. Despite of mostly low level reviews of this shop I've ordered this LP and order was shipped immediately on following day with tracking number. Delivery to Russia got about 1 month.
Package was quite poor (just 1 layer of cardbord on each side, without any bubble wrap or other safe packaging) and even opened but I think it was opened during customs check. Finally it came entirely sealed without any bends or cracks. That's why I've rated as 4* only.
Overall I'm satisfied with this shop service and can recommend this seller.
I've used whatrecord.co.uk a few times now, and I have found that their prices are so much better than well known competitors. What makes me go back is the service, I've never had to wait more than 24h to get a response and the responses I get are great, always looking to see how they can help. Admittedly, I can get records faster, but why would I when the large corporates only really care about the money, I feel these guys customer service is so much better.
A rare record for retail price, I’ve never been happier! Shipped securely and quickly.
Great range of titles in stock, really good prices and quality service. Totally recommended
What Records - top banana! Great records, great service, and great prices! What's not to like? Always get a prompt delivery, am kept informed and always answer any queries I might have. Items are very well packaged and arrive in perfect condition (issues here would be with the delivery company, not WR). I've been using WR for over 30 years (since the days of physical shops). Rarely buy my music anywhere else. Highly recommend.
I bought a very large boxset of records. I was delighted to receive them very quickly after the release date, very well packaged. My first purchase from What Records and I shall be buying from them again.
This company blatantly lies to you.
Ordered a LP on 6th Dec, they told me it was despatched on 07th(Lie).
After chasing them they sent me an email confirming it had been sent(another lie). It got to the 20th Dec still no delivery, even with royal Mail second class at Christmas time it should have arrived by now.
I suppose the only good thing was I asked for a refund and got one within a couple of hours. Obviously if it was out for delivery they would never have refunded me so quickly. I will never use again cant abide liers.

Reply from What Records
Fantastic service. Was looking for some hard to find vinyl and found it on their online store. Rang to ask some questions about this and another item and owner is a very knowledgeable man. Ended up ordering another item too.
Parcel arrived the next day fantastically wrapped.
Would definitely recommend this store.
I,d forgotten my password & it just meant I had to start again as a guest of PayPal.
I received my order today, packaging was very good, album was excellent, no damage anywhere perfect. Very fast turnaround. Whole experience was fantastic.
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