WhatsMode Reviews 

Ordered boots. Received boots. Not exactly like item in picture. Returned boots. Shipping was over $20! Half the cost of the boots. The refused to negotiate return shipping with me. Had mo idea this company's return is to China! DO NOT ORDER FROM THEM!

The order was sent as one order and the boots were sent separately so if it was lost I couldn’t be tracked. So after trying and trying to correspond with them they sent me a credit I tried to reorder the same boots but the credit could not pay for the item I needed to send them more money for the same pair of boots then I complained again about the credit. The finally decided to refund me but only 27.88 out of the 40.00 I actually paid not even a full refund . Get ready to be scammed and clothing is an irregular shape and size is smaller than normal.

I had to tap a star so I could write a horrible review!!! Again, being scammed!! DO NOT order from this company!! Horrible quality, horrible customer service- you are STUCK with products. I'm donating!!! Worst money ever spent!! I did learn a lesson to search company and find out if it is made in America.... I will pay triple to ensure it's our product. Customer service# is a scam!! Let's keep our hard earned money in America!!!

DO NOT BUY FROM HERE! I purchased shoes and they came damaged in the mail. There was no stitching to hold the ankle strap. I emailed customer service and they told me to sew it myself and asked if I would accept a 15$ e coupon... the shoes were 45$. Save your time and money. They are a scam

I rarely take the time to write reviews, but this company is not a good company to buy from. I ordered 2 pair of shoes in March .....my order wasn't even shipped until April, so very slow service time. Pair #1 was "retro booty" which looked like a decent quality product on their website: it arrived and was cheap JUNK : thin pleather material, cheap hardware (buckles/rings) and much too large width. Didnt look like what was on the website at all! A total waste of $37. The second pair arrived about 2 weeks later: a wedge heel sneaker in grey suede. Again, the material is cheap (not suede) and the front of each shoe had three rows of random letters across---some kind of foreign language? It appeared to be just random letters 1" x 2" across the front of each shoe ---very visible and NOT what was shown on website. This is a foreign company selling CHEAP goods that are not representative of what is shown on the website ---a total rip off. I cant return these items, as it will cost me a FORTUNE to ship them back to CHINA -didnt realize I would be stuck after ordering. BUYER BEWARE : you can find much higher quality items that ship quickly and are backed up by US company

I ordered a pair of boots and a month later got an email stating they were issuing my full refund.

I guess after reading the reviews it's for the best.

Terrible company, never ever order from them. I ordered a little over $100 in items took almost two months before they even said the items were shipped. Then it said my items were delivered and I never received them. I placed a dispute with paypal but they did not refund my money because whatsmode said the items were delivered. SCAM company!

I ordered a fringed sweater and boots. It took 4 months for the sweater to be delivered and it looked nothing like the picture on their site. The knee high boots came a little later and were nothing like the picture and were 2 sizes too big. It will cost you much to ship it back to China. They are scamming people. Do not order anything from What's Mode.

I bought some boots I really wanted. They were available on several sites but I hadn't bought from Whatsmode before so I did. Shoddy made and Customer service said it was my fault they were coming apart at the toes. The glue let loose after I wore them. Never buying or suggesting them to anyone!

Ordered cleaning product. Arrived in packaging with Chinese writing.
Asked for instructions for use. No response.Sending second email then raising dispute with PayPal for refund. Hey-Ho

Took them 3.5 weeks to even ship out the boots I ordered. And now it's 3 weeks since they shipped.thwn and still don't have my boots!!

Worst customer service I have ever worked with! They do not reply or get back to you! They are soooo crooked that they won't post a phone number or return your emails! I have sent 4 request to please contact me and provided my phone number! All I want to do is exchange my order due to size!

Product pictured is not what your going to get. Material used is the cheapest I have ever seen and smells of chemicals. DO NOT ORDER.

Cant say how terribly disappointed I am! I spent $50 on shoes and 2 shirts. The shoes sent were royal blue and I ordered grey! The shirts were NOTHING like the description. It took almost 3 months to receive and nothing was correct. I ended up donating it all to Goodwill because it cost $70 to return and I already spent $50. I guess I felt it was better to be out just 50 bucks than 50 plus another 70!!!!!
Dont even bother to click on their website. Very deceitfull

Horrible it should not take 3 months to get your order. I will never order from them again.

DO NOT PLACE AN ORDER!!!
What’s mode is a total misrepresentation of itself and their products!!!
Finally got an order that was placed 3 months ago. Cloths are poorly made and appear to have been made from cheapest fabric they could find. Ordered a pair of boots and the quality is so low even WISH could have delivered a better product and much cheaper. I’ve sent photos of my order placed and products received to the BBB and my credit card company. They said I wouldn’t have any issues getting the money put back on my card. Now that’s saying something when a credit card company just refunds the money...

NEVER NEVER NEVER BUY ANYTHING FROM THIS SELLER! They steal your money, sell inferior products that are nothing like they are represented on line and then it took 3 MONTHS for the product to arrive. The refuse to give your money back and I am working with legal and paypal and BBB to recover my loss. DONT BUY FROM THEM!!!!!!

My credit card was fraudulently used on this site. They do not have a customer service number to contact anyone. You can only contact them via email. They were slow in returning my email and refused to respond providing any information about the charge. They simply stated, "We hope that things turn out well for you in regard to the misuse of your credit card."

It took almost a month to receive my order after contacting customer service multiple times. The tracking number received was not correct and could not be tracked through any shipping handler like UPS, FedEx or USPS. Finally received another email from Sal Padillo with a link to track my order after threatening to cancel order for a complete refund if not received. The articles of clothing are very poor quality and not what is pictured online. The sweater sent was the incorrect color and is very poor quality and had completely strips of a different color material inside of it. I am very disappointed and would never order from here again. I am sending back for a complete refund. I hope I can get my money back soon. Never Again!!!!!!!!!

Ordered three plus size beachwear, fingers crossed hoping they were going to be OK. At just £51 and free delivery. I could have enough money to take the risk. So very happy I did. They arrived just 6 days, and are totally beautiful. Packaged efficiently and is amazing quality. Above all, true to size.