WhatsMode Reviews 

301
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Unacceptable. Paid with PayPal, have transaction records with Invoice and Transaction ID. No confirmation ever came yet money taken out. Sent 4 messages to find out why not delivered and they want Con... See more

Rated 1 out of 5 stars

I ordered two pairs of boots a month ago, they have taken my payment but I have received nothing. Have contacted them twice but still nothing. Not happy.!!!! Finally arrived today, nothing like adve... See more

Rated 2 out of 5 stars

NOT WHAT I TAUGHT. IT it took over a month to arrive to me, after sending 2 emails to them, plus the quilty sucks not like the pics shows it's very thin, li... See more

Rated 1 out of 5 stars

I ordered all my daughter's Christmas from Whatsmode.. The end of November, and never came!! I've done everything to contact then with no response!! They gave me a tracking number for my orders, but w... See more

Company details

  1. Clothing Shop
  2. also in
  3. Ladies' clothes shop
  4. Men's clothes shop
  5. Streetwear store

Information provided by various external sources

Discover a world of specially-made fashion attire created by influencers and inspired by you. Collections from apparel and accessories to beauty and lifestyle.


Contact info

2.0

Poor

TrustScore 2 out of 5

301 reviews

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No history of asking for reviews

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2.0

All reviews

(301)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Comes to you on a slow boat from China

I ordered a hoodie pull over about 2 months ago seems like. Some my order review DOES NOT GIVE DATE ORDERED imagine that. Anyway I STILL HAVE NOT RECEIVED IT. is this coming on a slow boat from China!?!! Rediculious I will never order again!!! Just saying

6 January 2019
Unprompted review
Rated 1 out of 5 stars

Garbage quality

I purchased 5 shirts and pair of boot shoes.2 shirts are NOTHING at all like I ordered. The other 3 look similar but are ABSOLUTE GARBAGE. I wish I could get my money back.

6 January 2019
Unprompted review
Rated 3 out of 5 stars

Merchandise

Just received 2 pairs of boots i ordered yes took aliitle while but it was worth the wait.I love them.They look just like the one online and very comfy.Thank you

31 December 2018
Unprompted review
Rated 1 out of 5 stars

DONT DO BUSINESS WITH THIS COMPANY

DONT FO BUSINES WITH THIS COMPANY. If I could give them 0 stars I would. It’s been almost a month since we ordered and still have not received our order. There is no phone number to contact them and can’t find where they are based out of. Wish we would have read the reviews first. The card we used to purchase was also compromised by this company. Had bogus charges and it had to be from them.

27 December 2018
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. Biggest scam ever. I ordered adult pants and they arrived and would fit a child. They were shipped from CA but have to be returned to China. Postage is more than the pants are worth. I contacted customer service, no response. Don't fall for the cute photos, it isn't the product they send you.

27 December 2018
Unprompted review
Rated 1 out of 5 stars

Terrible company

The option of 0 stars should be available because that is what I would give.
Very poor customer service! I also ordered the end of November and as of the day after Christmas I have not received this package.
The mile long tracking number shows no activity at all.

26 December 2018
Unprompted review
Rated 1 out of 5 stars

Ruined Christmas

I ordered all my daughter's Christmas from Whatsmode.. The end of November, and never came!! I've done everything to contact then with no response!! They gave me a tracking number for my orders, but when I inquire the number did not exist...I should of looked further into this company prior, My daughter's Christmas sucked cause I had no way to buy her anything else due to having breast cancer and living off of my disability check.

26 December 2018
Unprompted review
Rated 1 out of 5 stars

If I could leave a review with ZERO…

If I could leave a review with ZERO stars I would!!! I ordered two sweaters a month ago for a Christmas gift to one of my children and here it is 6 days before Christmas and I still have NOTHING! I sent an email to customer service bc the tracking number kept saying not found and they responded with the same tracking number but to a different carrier than USPS. I go to the sight and it’s not in English and doesn’t let you review the full page. My package started off in Shanghai then was said to be somewhere in Japan then JFK airport stuck in customs them released from customs 5 days later to be sent to KY. I have never in my life felt with such and never plan to again. I DO NOT recommend using this site to order anything from. If the reviews would have been on the website where I could see them I would have listened to all the bad comments but instead I had to google reviews for this website to see them and to leave one for myself. WORST EXPERIENCE OF MY LIFE

19 December 2018
Unprompted review
Rated 1 out of 5 stars

WhatsMode/ThatsCrap

I ordered from this company, they immediately took the money from my PayPal, then told me I would get my order well before Christmas.
On 12/11/2018 I received a reply from an Omar that stated my order had been shipped and the tracking number was such and such, which was a mile long!!
I tried to track my shipment but the # couldn’t be found, so I re-emailed Omar and told him about the tracking number problem. He replied with the same numbers. 🤔🤔
Same problem....🙄🙄
Again and again.
No help, no package 📦
So I’m not sure if it’s just me but I won’t be ordering anything else from this company again!
BTW, they claim the company is USA but EVERYTHING you order comes from China and nothing you order is what the pics look like, BEWARE!

19 December 2018
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

I had to return a product and receive a store credit and whatsmode is honestly the best and fastest company to deal with! I had my store credit in less than a few days! So happy with the turnaround time for delivery and returns! This is why they are the first website I check for special occasions!

19 December 2018
Unprompted review
Rated 5 out of 5 stars

Lovely!

The delivery did take 3 weeks but my red dress and red top are lovely. The quality and size is correct. Lovely silk.
I recommend this company.

17 December 2018
Unprompted review
Rated 1 out of 5 stars

Boxili 2 in 1 trimmer

Bought the boxili 2in1 trimmer shaver - the worst quality item I have ever bought. Cheap & nasty & only worked for a few minutes. Looking at other feedback not worth the hassle of returning.

13 December 2018
Unprompted review
Rated 1 out of 5 stars

Blouse

I ordered a blouse and it took 6 weeks to come. There was a postal strike so I can't judge them on that. It was too small so I emailed to ask how to return it. They want me to take a picture of it with another one of my blouses so they can compare and make sure I'm not lying about the size. That's crazy. If I didn't like it, I'd say so. Thankfully I've read some other review and don't expect a refund so I'll keep it and give it to a friend. I won't be ordering from this company again.

13 December 2018
Unprompted review
Rated 1 out of 5 stars

Bought a pair of High heeled boots with…

Bought a pair of High heeled boots with the lace from the company WhatsMode for $29.99 and all together cost me $35.98. I have only received 2 emails from this site and that was it. The first email had read that they’ve accepted my payment and was getting my order ready to be shipped out and that I would receive an email when it was shipped and the second email had read that they were hoping I was enjoying the high heeled boots that I had ordered. Needless to say I have not received these boots and have wrote their customer service 3 different times and still have not received an email back regarding this situation. Believe I was scammed and therefore will be getting with my personnel associate to have me a new card with a new number ordered so they can’t take anymore of my hard working money from me. DO NOT BUY FROM THIS SITE! ITS A SCAM!!!!

12 December 2018
Unprompted review
Rated 1 out of 5 stars

I wish I would have read the reviews…

I wish I would have read the reviews before ordering... I have not received my order yet but have found what all the other negative reviews have said to be true regarding payment and customer service. I realized I needed to make a change to my order immediately after I paid (which they did not give me a confirmation, took the money before order review), and sent an e-mail to customer support moments afterward. There is no phone number to call. Never heard back. E-mailed again two days later asking them to please update my order and take the items off that I mistakenly ordered and paid for and refund me for them. No response. A week later, I got an e-mail saying my order has shipped (all if not, including the items I'd stated I did not mean to order). I sent 3 more e-mails to customer service, and still have heard nothing back.

I called my credit card company to dispute the charge since this company is clearly bogus and a total scam, and the charge didn't come from "whatsmode" but it came from "kissperfect."

Also, after reading through so many reviews, READERS BEWARE the 5 star, positive reviews all look and sound the exact same, titled in all Caps with similar wording.... they're generated from bots, not actual customers.

STAY AWAY FROM THIS SCAM COMPANY

12 December 2018
Unprompted review
Rated 1 out of 5 stars

I ordered some clothes as Christmas…

I ordered some clothes as Christmas gifts on November 30th and it is now Dec 8 and the only notification I have received is from my credit card company showing charges in that amount by a company called Kissperfect. I have sent an email inquiring about my order but no response. I’m afraid I have been taken.

8 December 2018
Unprompted review
Rated 1 out of 5 stars

Christmas Bags…

I just bought what I thought was going to be a selection of 50 different size Christmas bags and assorted patterns with draw strings. What arrived is packet of small bags all the same size and pattern!! $24.00 dollars down the drain as I don't seem to be able to contact them to question their advertising this product, which is very misleading!!
Don't be caught with this pathetic offer which is not worth half the money!

7 December 2018
Unprompted review

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