Initially, I was on the fence about ordering the parts I needed from wheelchairparts.net. After speaking with Jesus, he was very polite, professional knowledgeable, and made me feel comfortable about... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to order elevating leg rests for my daughter’s upcoming surgery. I called the store because I was unsure which one fit the chair we borrowed. The guy that answered was very professional and pati... See more
Excellent communication from the owner, Jose Padilla. The selection of items at Wheelchairparts.net includes some parts that are not available elsewhere -- or at least very hard to find -- and exactly... See more
This company is top notch. They answered questions and responded when a change was needed by sending out replacement bearings immediately. Ordering wheelchair parts is not easy but they make it easier... See more
Company details
Written by the company
Wheelchairparts.Net is a family owed business. We have been around this industry for more than 30 years. We opened up this business because we understand the urgency and necessity of the products that we sell. As the owners of this business we are pride in helping the community and its members get the parts they need when they need them. We have one mission: To help wheelchair users keep on going. That means giving great prices, fast shipping, videos and providing support to the community! We are always happy to hear from our customers. Email us and tell us how we can improve the site, our products or anything you would like to see. We are always happy to hear from our customers. Email us and tell us how we can improve the site, our products or anything you would like to see
Contact info
9155 Archibald Ave, Ste 202, 91730, RANCHO CUCAMONGA, United States
- (866) 727-8626
- sales@wheelchairparts.net
- wheelchairparts.net
4.7
Excellent
740 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kind, knowledgeable staff providing excellent customer service.
Jaye who first took my call and Juan, the manager were both very helpful. Juan patiently guided me in deciding what to buy and was able to expedite the order so we could have the new all terrain tires, tubes, axles and spacers before leaving for a camp next week. He also helped with determining a proper axle length since the new tire is wider than standard wheelchair tires. Both warned about the rear wheels being higher and in order to avoid a forward tilt that the casters may need to be raised. I am impressed with their knowledge and their care for the customer. I highly recommend working with this company for their expertise and their excellent customer service.
12 June 2025
Thank you
Thank you. Looked all over fro wheels. You are great. Sold me what I needed to get through the summer.
3 June 2025
I was in desperate need of wheels
I was in desperate need of wheels, one of my tires became flat & I could not get what I needed from anny shop. But Jose at Wheelchair Parts came to the rescue! Not only was he able to get me new tires & tubing set up. I have back up tubing now just in case my wheels get a flat. He was so kind, courteous, quick, & affordable. If you need wheelchair parts 10/10 recommend them!
28 May 2025
Great customer service,always helpful.
28 May 2025
It was generally a good online…
It was generally a good online experience. Easy to navigate on there website.
3 May 2025
easily found and purchase the foam…
easily found and purchase the foam filled wheels I need for my power chair. Nice website.
26 April 2025
The person that helped me was a great…
The person that helped me was a great help and I got the part and I got a lot cheaper than from Hovearound. I’m definitely using you guys for now on.
23 April 2025
the man at customer service help me…great service
the man at customer service help me very directly and I ordered within minutes . had tried several other places that were not helpful. I've been trying to get the parts for over a year thank you very much and I will say that your company is a class act .
21 April 2025
Wide choice of parts
Wide choice of parts, great variety, good price. Fast response to questions.
21 April 2025
Is very good and on time
17 April 2025
the part was easy to find
the part was easy to find and a reasonable price unlike some other sites
11 April 2025
Knock your socks off service
Had the pleasure of working with Jay, and she is fantastic, helped me to get my wheels, and made sure that I was satisfied, and that all the shipping information was correct.
Thanks again Jay you are awesome.
9 April 2025
Great customer service.
Prompt service and website was easy to understand and use.. like they didn’t charge for shipping ..
24 March 2025
Great service thanks
2 April 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.