Wheels4Sure Reviews 287

TrustScore 3.5 out of 5

3.3

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Rated 3 out of 5 stars

I had a mixed experience with Wheels4Sure. While things started smoothly, issues arose due to payment schedule errors and lack of professionalism from the staff. Communication was unhelpful, and my co... See more

Rated 1 out of 5 stars

020 3201 8000 this is the contact number to contact them via FCA. I got a car from them & then their companys gone down hill or foreclosure whatever! Absolute rubbish company, they should pay everyone... See more

Rated 5 out of 5 stars

All round excellent experience with Wheels4sure and in particular Marcus From initial enquiry to having a brand new Hyundai i30 in less than 2 weeks Every detail was explained and Marcus kept in... See more

Company replied

Rated 5 out of 5 stars

After being messed about by numerous finance company's with their extorniate interest rates, I approached Wheels4Sure. I applied, was emailed and called by Micheal, sent all my paperwork over as reque... See more

Company replied

Company details

  1. Car rental service
  2. Car dealer
  3. Car rental company
  4. MINI dealer
  5. Peugeot dealer
  6. Renault dealer

Information provided by various external sources

Do you need a reliable new car? If you're been refused car finance you could still drive a BRAND NEW car from us. All our cars come with full 3yr manufacturers warranty, full servicing and breakdown cover (1st year). As long as you're working full-time, can afford the monthly payments, can provide proof of ID and your address, why shouldn’t you have a new car? We say ‘yes’ to 95% of applicants.


Contact info

3.3

Average

TrustScore 3.5 out of 5

287 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Easy to deal with from start to finish

Easy to deal with from start to finish, polite and professional. They helped me secure a vehicle where others couldn't.

16 February 2021
Wheels4Sure logo

Reply from Wheels4Sure

Hello Zoe,

Thank you for your custom and the feedback you have left about the service and the product. We are happy we were able to help you. Stay well and stay safe.

Regards,

Reginald.
CEO.

Rated 5 out of 5 stars

Good experience.

Friendly service, quick process, reasonable price. Full credit to Robert Green for handling business.

15 February 2021
Unprompted review
Wheels4Sure logo

Reply from Wheels4Sure

Hi there,
Thank you for your custom, your feedback and your recognition of Robert. Robert is a key member of our team I am happy you got the experience that he routinely delivers.
Enjoy your car and stay safe.
Regards,

Reginald.
CEO.

Rated 5 out of 5 stars

Best Company to get a car. No issues/complaints

I have just been with Wheels4Sure for 3 years now and just had a Vauxhall Corsa which was a 2017 plate and now had the chance to renew again for another brand new car this being another Vauxhall Corsa 2021 plate, I love the car. The process was quick and simple, I signed documents and sent all ID across and then managed to just exchange cars without any issues/complaints. Robert Green who has been dealing with my process has been really helpful and very instructive throughout the process and helped me in any way I needed it. Here is to looking forward to another 3 years with my brand new car :) I have also never had any issues with my car the whole 3 years I have had it.

15 February 2021
Unprompted review
Wheels4Sure logo

Reply from Wheels4Sure

Hi Katie,

Thank you for your feedback and repeat custom, and for reviewing your experience so others can read about what we do here at Wheels4Sure. We appreciate you. Enjoy your new Corsa!
Regards,

Reginald.
CEO.

Rated 5 out of 5 stars

Marcus was very professional and…

Marcus was very professional and efficient in helping me. Great customer service and I will recommend my friends to use wheels for sure

9 February 2021
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Reply from Wheels4Sure

Hi YF,
Thank you very much for your kind words about the great customer service you received from Marcus and Wheels4Sure. Enjoy your new car, stay safe.
Regards,

Reginald.
CEO.

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, can't believe I drove away with a brand new car, so easy to deal with. Marcus was an absolute star and so understanding. Thanks so much

9 February 2021
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Reply from Wheels4Sure

Hi Lyndsey,
Thank you very much for your feedback and your comments about Marcus, we appreciate you!
Regards,

Reginald.
CEO.

Rated 5 out of 5 stars

I would 100% recommend wheels for sure

I would 100% recommend wheels for sure! I dealt with Marcus who were very helpful & efficient throughout. I wasn’t sure I quickly the process would be or even if it would go ahead in this current climate with the whole COVID situation but were happy to find out that they are still taking applicants for key workers like ourselfs. We choose the Peugeot 2008 Active & we couldn’t be happier with our choice. The car is perfect for us after wanting a bigger family car. Would like to say a massive thank you to both Marcus & wheels for sure for making it a nice smooth process & providing us with a brilliant car 😃

9 February 2021
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Reply from Wheels4Sure

Hi Jade,
I love the 2008! Thank you very much for your for your feedback we appreciate your feedback!
Enjoy your new car. Stay safe, we love key workers.
Regards,
Reginald.
CEO.

Rated 5 out of 5 stars

Robert and the entire delivery team…

Robert and the entire delivery team were so fantastic! The entire process has been so smooth and my car is here! Great car leasing company! will be recommending to others for sure!

28 January 2021
Unprompted review
Wheels4Sure logo

Reply from Wheels4Sure

Hi Mariam,

Thank you very much for your feedback about our company and our team. We appreciate your custom. Stay safe.
Regards,
Reginald.
CEO.

Rated 5 out of 5 stars

Great professional help and experience…

Great professional help and experience from Robert Green, to get me a brand new car. He kept me updated all the way, and it was quicker than I thought because of the pandemic. What I also liked is, the professional advise he gave and yet left me to make my own decision without any pressure. Happy to recommend. Think of Wheels4Sure think of Robert Green

20 January 2021
Unprompted review
Wheels4Sure logo

Reply from Wheels4Sure

Good evening Sabwe,

Thank you for your kind words about the product and the service from Robert Green, very kind of you.
Enjoy your new car and stay safe.
Regards,

Reginald.
CEO.

Rated 5 out of 5 stars

I just want to say how happy I was…

I just want to say how happy I was when I had new car the people at wheels4sure so nice and friendly gave me excellent service to have car specailly Marcus a amazing and great person to Deal with him I will be back soon to them for my next dream car

great

14 January 2021
Wheels4Sure logo

Reply from Wheels4Sure

Hi Jolal,
Thank you very much for your feedback, your custom and your kind words about Marcus.
Enjoy your new car and stay safe.
Regards,
Reginald.
CEO.

Rated 5 out of 5 stars

It great service has provided and got a…

It great service has provided and got a car for me great people at service
And Marcus was great guys look got all done for me to have yes I will recommend Freud’s of my to come to your place
I look forward to to continue to stay with all times and for future car as well
Excellent thank you
Jalal

7 January 2021
Unprompted review
Rated 5 out of 5 stars

Mike has been helpful in getting me…

Mike has been helpful in getting me into a brand new Renault Captur very quickly. This is my second car from Wheels4Sure. I would definitely recommend Wheels4Sure!!

7 January 2021
Wheels4Sure logo

Reply from Wheels4Sure

Hi Mr Jawneh,
Thank you very much for your custom, enjoy your new car and we thank you for your kind words about Mike.
Regards,
Reginald.
CEO.

Rated 1 out of 5 stars

This company will rip you off!!! Stay clear

This company will rip you off when you return the car stating “damage” that actually wasn’t there and also doesn’t take into account wear and tear.

They are hard sellers and charge over the odds for not so good cars.

Also get whacked with the vehicle tax with no notice given !!

Customer service also poor

27 December 2020
Unprompted review
Wheels4Sure logo

Reply from Wheels4Sure

Hello Mr Fletcher,

Thank you for your feedback, I am sorry you feel that way but we work a consultative approach in our business and having looked at your case, I am satisfied you were treated fairly. I am sorry that's how you feel.

Regards,
Reginald.
CEO.

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service! I dealt with Micheal, Rob and Marcus who where all extremely patient with me! 100% recommend

23 December 2020
Wheels4Sure logo

Reply from Wheels4Sure

Hi Loulou,

Many thanks for your kind words about our company, the staff and the service you received from us. We appreciate your feedback and your custom. Enjoy your new car.

Regards,

Reginald.
CEO.

Rated 5 out of 5 stars

Just to say a hug Thankyou to Robert…

Just to say a hug Thankyou to Robert Green for arranging my car. The service has been amazing and I would highly recommend using this company. Nothing was too much trouble for Robert and initial responses and any updates were very swiftly dealt with. The guy's who delivered the car were super friendly and showed me everything I needed to know
Thanks again
Donna

14 December 2020
Unprompted review
Wheels4Sure logo

Reply from Wheels4Sure

Hi Donna,

Many thanks for your stamp of approval for our lease company Wheels4Sure.com and thank you for singling out Robert and the logistics team who delivered your vehicle. We appreciate your custom and feedback. Thank you.

Regards.

Reginald.
CEO.

Rated 5 out of 5 stars

Wonderful service

Wonderful service, great company and fantastic people. I couldn’t fault the service received and all the follow ups. Mention special to Robert Green who has been amazing from the beginning of the process until the end. Thanks Wheel4sure.

3 December 2020
Unprompted review
Rated 5 out of 5 stars

W4S... WHERE GREAT CUSTOMER SERVICE NEVER SLEEPS

W4S continues to provide first rate customer service in a world that seems to have forgotten what that phrase even means! Robert Green not only has an incredible memory but made the whole top to tail lease process easy, providing information when promised, sorting delivery and collection and just being a really nice chap to deal with. He is typical of every member of the W4S team I have dealt with in our years together. A great company

30 November 2020
Unprompted review
Rated 5 out of 5 stars

Above and beyond customer service

Above and beyond customer service. Simple and straightforward process from initial query till the delivery of vehicle.
Marcus been instrumental reachable and explained every step of the way truly 5* service.

28 November 2020
Unprompted review
Rated 5 out of 5 stars

I dealt with Marcus from start to…

I dealt with Marcus from start to finish and he made things so easy to understand nothing was ever to much trouble for him . I am now driving a beautiful Renault captur that drives and looks beautiful. Thank you Marcus your expertise really made this journey a delight

26 November 2020
Unprompted review
Rated 5 out of 5 stars

Just renewed my lease with Wheels4sure…

Just renewed my lease with Wheels4sure and taken delivery of my Renault Captur.
Huge thank you to Marcus Righton for all his help and guidance through the new lease and return of previous vehicle, especially during these difficult times.
Marcus dealt with my first lease car 3 years ago, and has provided excellent service and communication on both occasions.
Highly recommend.

26 November 2020
Unprompted review

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