Wheelsmartlondon Reviews 

86
•
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Wheels look alot cheaper than on the website in my opinion. The middle of the wheel where bolt holes and the 5 spoke meet look chunky and smooth compared to picture.

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with! Decided to buy a second set of alloys for winter tyres and found a suitable refurbished genuine BMW set on their website. Ordered them and had them within 24 hours whi... See more

Rated 5 out of 5 stars

Excellent service ordered on web site on line after a telephone conversation to answer some questions and collect a day later … great prices brand new boxed 22” turbines Range Rover diamond cut Alloys... See more

Rated 5 out of 5 stars

These guys really communicated things clearly to me knowing I’m someone who doesnt know so much about cars as it isn’t my industry. Beautiful showroom full of alloys, I wanted them all! A busy place w... See more

Company details

  1. Wheel Shop
  2. Car Body Shop
  3. Car Restoration Service
  4. Tyre manufacturer
  5. Used Tyre Shop
  6. Vehicle Dent Removal Service

Written by the company

Wheel Smart specialise in refurbishing alloy wheels, including scuff damage repair, colour changes and custom designs.


Contact info

4.2

Great

TrustScore 4 out of 5

86 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(86)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

The company send me wrong wheel set

The company send me wrong wheel set, then they informed me that the set i want is been damaged and it’s out of stock. I couldn’t get refund before they got wheels back( wich is not my business and mistake) takes me 3 days to store this wheels and time to waste on delivery

8 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. This company provided a set of alloy wheels for my Mercedes, after being quoted £650 for one alloy I received four alloys for the same price with delivery being the next day. Excellent service kept me informed by a tracking service. The alloys look amazing. I would highly recommend this company. Thank you.

15 April 2023
Unprompted review
Rated 1 out of 5 stars

Really disappointed.

Really disappointed.
Went with this company for the fast shipping to get my order in time. Left days to spare.
Order never turned up on time after waiting in for it.
Sent me the wrong tracking number.
Order then arrived without warning and sent back to depot.

25 January 2023
Unprompted review
Wheelsmartlondon logo

Reply from Wheelsmartlondon

Hi Steven, I'm extremely sorry to hear that you haven't had a great experience with us. Once we realised the wrong tracking was provided, I personally kept an eye out for this order to make sure it gets to you which it did. Please can I request for you to revise this as you received confirmation of the estimated time of arrival as we emailed you at 09:49 am on 25/01/23 and said "Just to keep you updated, your parcel is due to be delivered today between 11:25 and 12:25." Unfortunately, we aren't in control of the couriers process in regards to contacting you but made sure you were informed before they arrived with the time slot and they arrived at 11:25 on 25/01/23.

Rated 5 out of 5 stars

Amazing service all round

Amazing service all round. Fixed a cracked alloy and powder coated some very tired looking alloys in record time. They were all incredibly helpful with all my questions. Would highly recommend!

22 August 2022
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM WHEEL SMART!!!!

Made a order then get told they don't have in stock so order a alternative they offer then next day just cancel my order then don't reply to you STAY AWAY

28 July 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful quick delivery and great wheels!

Contacted them about some black wheels for my 5 series didn't have the ones I wanted in stock but where happy to assist with other options and I managed to get a set that are better than what I was looking at. Great communication through and very quick delivery. Most importantly the wheels are flawless very happy.

21 August 2021
Unprompted review

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