I bought a few bottes of the Primitivo when on offer in Sainsbury's. The wine is a good enough drink, the the bottle design needs reworking. I applaud the idea of the card outer, but I found it extrem... See more
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I am a big fan of the paper bottled wines - which are great to drink and make lovely gifts - so light and eco-friendly. Unfortunately my latest order got damaged in transit - but the speed of custome... See more
Company replied
Amazing wine from an amazing company. Excellent service - website straight forward & delivery free & next day. I have already highly recommended you to family & friends - one of whom has already used... See more
Company replied
Very smooth experience w order and delivery. The Pecorino is a lovely fresh, easy-drinking summer white - enjoyed it with seafood and pasta. Cardboard bottle is a practical alternative - light but stu... See more
Company replied
Company details
Written by the company
RETHINKING WINE DRINKING When in Rome is here to make drinking wine as much fun as it is in Italy. We bring you high quality craft wines at great value, whilst all the time minimising our impact on the environment.
Contact info
East Suite, 2nd Floor, Brimscombe Mills, Business Park,, GL5 2QG, Brimscome, Stroud, United Kingdom
- 01453 619273
- cheers@wheninromewine.com
- wheninromewine.com
4.6
Excellent
213 reviews
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Great wine. In a box.
Love that When in Rome put great wine in boxes. How refreshing… in every way!
2 June 2022
Reply from When in Rome
Thank you Caroline for this fantastic review! We're delighted to hear you enjoyed the quality of the wines and appreciate the sustainable packaging, Salute!
Very smooth experience w order and…
Very smooth experience w order and delivery. The Pecorino is a lovely fresh, easy-drinking summer white - enjoyed it with seafood and pasta. Cardboard bottle is a practical alternative - light but sturdy. Easy to store, open and pour. Not 100% clear whether the inner bag is recyclable, and where to recycle it.
30 May 2022
Reply from When in Rome
Thank you Lucy for your excellent review, we really appreciate it! It's great to hear your experience was smooth and you enjoyed this refreshing white! With regards to the recycling process, the inner liner bag is recyclable and this should be placed with plastics. Do let us know if you would like some further information on this.
It’s my first purchase and I only try…
It’s my first purchase and I only try one so far and I’m really impressed. Must definitely try again
13 May 2022
Reply from When in Rome
Thank you for leaving such a brilliant review, we're delighted to hear you'll be back, Salute!
Reply from When in Rome
Thank you for taking the time to leave an excellent review, we are so pleased to hear your parcel arrived swiftly! Salute.
Reply from When in Rome
What a lovely review for all aspects of the business, we really appreciate it. Salute John!
Close your eyes!
I can shut my eyes and imagine I am on the piazza! Smooth wines of excellence, fabulous customer service and a palpable commitment to the environment.
What more could you ask for? Wpuldn't go anywhere else!
6 May 2022
Reply from When in Rome
Thank you Fiona, what a beautiful review! We're so delighted to hear you enjoyed our Primitivo and it took you to an Italian Piazza! It's also great to hear you appreciate our sustainable values and how we commit to this through our alt format packaging. Salute!
The wine is delicious and the packaging…
The wine is delicious and the packaging created some interesting conversation!!!
6 May 2022
Reply from When in Rome
Thank you for your excellent feedback! We're delighted you appreciate both the sustainable packaging and the wine, Salute!
The wine was very pleasant and I would…
The wine was very pleasant and I would certainly drink it again, unfortunately the order was incorrect arriving with one bottle instead of three. I also had to cut the top off the bottle as I was unable to unscrew the lid. Will be interested to see if I can unscrew the other 2 when they arrive or if I have to resort to a pair of scissors again.
5 May 2022
Reply from When in Rome
Hi Sarah. Thank you for taking the time to leave a review and for your constructive feedback. Firstly, we're delighted to hear you enjoyed the wine and you'd like to enjoy again! We're very sorry to hear your order was not fulfilled correctly, please note that we have arranged for another two bottles to be sent to you scheduled for delivery as soon as possible. Please look out for an email from us on cheers@wheninromewine.com with further information on the opening of the FrugalPac bottle and it's structure. All the best, When in Rome.
Wine arrived very quickly
Wine arrived very quickly. Whilst it had been packed well one of the cardboard bottles had popped open. Plastic tops are quite challenging to open.
Wine tasted good. Very good selection.
2 May 2022
Reply from When in Rome
Thank you so much for taking the time to leave a review. We are delighted your parcel arrived swiftly and that you enjoyed the wine inside. We have noted your feedback on the packaging and will be looking into this further.
Great service, wine & packaging
Great service - the WIR Team could not be more helpful!
Delicious everyday drinking wine packaged in inspired and low-carbon, beautiful packaging - paper bottles, aluminium cans and cardboard bag-in-box.
Particularly like the Philip Schofield red.
Cheers!
1 May 2022
Reply from When in Rome
Thank you so much for this excellent review. We are so pleased to hear you received great service from our team!
It's fabulous to hear you appreciate the sustainable benefits and values we offer in our products packaging, and that you also enjoyed the wine inside! Salute, Ian!
Finally found decent wines in a box for a reasonable price
Lovely wine in a box which lasts for 6 weeks - what's not to love! Swift delivery and a good price.
11 April 2022
Reply from When in Rome
Thank you for your excellent review, it's fabulous to hear you appreciate the convenience of the Bag in Box and their ability to last up to 6 weeks once opened. Salute!
My first time trying wine in…
My first time trying wine in alternative packaging. The can merlot was particularly awesome. Thanks.
7 April 2022
Reply from When in Rome
Thank you Luke for your excellent feedback! We are delighted to hear you enjoyed this refreshing Red and that you appreciated the sustainable packaging. Salute!
Reply from When in Rome
Thank you for your review! It's fab to hear you love the product and were happy with our pricing and delivery too. Salute!
The wine is excellent
The wine is excellent, as always, but dispatch took several days (before tracking assigned) longer than usual
16 March 2022
Reply from When in Rome
Hi Katriona - thank you for your review although we are disappointed to hear your order took longer to arrive than usual. We have reported this back to our warehouse in order to get this issue resolved as soon as possible. Please email cheers@wheninromewine.com and our customer service team will be in contact with a discount code on your next purchase. Salute!
I think that I have tried most of the…
I think that I have tried most of the When in Rome box-wines and have LOVED them all! Great for entertaining!
5 March 2022
Reply from When in Rome
Thank you so much for your excellent review! We are delighted to hear you have had the opportunity to taste most of our wines and appreciate the convenience in our 'Alt Format' packaging too! Salute!
Everything went well
Everything went well. Some of the cardboard packaging arrived slightly damaged, but the 'bags' appear OK.
3 March 2022
Reply from When in Rome
Thank you Greame for your feedback, do let us know if there are any issues with the bags at ciao@wheninromewine.com and we will be sure to send a replacement. Salute!
Excellent service
Excellent service. When my chosen wine was out of stock I was contacted by a real person and given the opportunity to choose replacement which was delivered a few days later.
3 March 2022
Reply from When in Rome
Thank you Bob for your review, we are delighted to hear you received good customer service from us and your replacement was received in good time. Salute!
Good value, great quality
I’ve been buying wine from When in Rome for quite a few months now. It’s high quality, good value wine and it’s good to know I’m also doing a little bit to reduce carbon emissions.
2 March 2022
Reply from When in Rome
Thank you so much, Claire for your fabulous review! We're really grateful for your loyal support - Salute!
Amazing customer service and customer…
Amazing customer service and customer is truly treated with care and respect.
Go above and beyond to look after your needs
24 February 2022
Reply from When in Rome
Thank you soo much for the review and kind words, it really means a lot to us!
Lovely wine
Lovely wine! Easy to order and delivered within a day or so. Happy days indeed
20 February 2022
Reply from When in Rome
Thank you for your excellent review, we really appreciate it! We're delighted to hear your order arrived in good time and you enjoyed our wine. Salute!
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