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WhereiPark Reviews 

170
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and wonderful customer service team for being exceptionally helpful, responsive, accommodating, and always ready to promptly resolve any issues. However, some customers also noted that the overall service and digital user experience are remarkably smooth, simple, and straightforward to navigate daily. People deeply appreciate the prompt responses, rapid communication, and the truly efficient handling of their parking arrangements by the supportive team. Consumers consistently highlight how easy it is to communicate and get all their inquiries answered quickly without experiencing any stress or delays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional and attentive support... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support agents are extremely... See more

Service

People report positive experiences with service, highlighting an extremely easy and friendly team that... See more

Response time

Users describe positive interactions with response time, noting that reviewers received quick replies and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is simple to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Abigail, from WhereiPark, is incredible! She is professional and makes things happen when you need assistance. I decided to stop parking at a garage, and due to my schedule, I could not find a time... See more

Company replied

Rated 5 out of 5 stars

Carmen Cadilo provided me excellent customer service, correcting an error that was on my part and refunding a subsequent monthly charge days after it appeared. I thought there'd be an issue or a bat... See more

Company replied

Rated 5 out of 5 stars

Carmen greeted me on my visit to pick-up my fob, and instead of just giving it to me, she walked me outside to the garage entry to ensure that I knew exactly where to go, and also to be certain th... See more

Company replied

Rated 5 out of 5 stars

Abigail truly exceeded our expectations and made our day! We inadvertently signed up and paid for monthly parking not realizing it didn’t include overnight parking. My son is in college out of tow... See more

Company replied


Company details

  1. Parking Garage
  2. also in
  3. Online marketplace
  4. Software company

About WhereiPark

Written by the company

WhereiPark is an online marketplace that connects people looking for parking with those who have vacant spots (individuals, parking operators or property owners).

WhereiPark makes it incredibly simple to find a parking spot and reserve it online. If you have a single vacant parking spot or thousands of vacant spots, WhereiPark offers a performance based marketing tool to help you quickly find someone to rent your spot.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

170 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(170)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

JA was extremely helpful

JA was extremely helpful. Great experience.

29 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you for sharing your experience! We’re glad to hear that JA was extremely helpful and made your experience a great one. We’ll be sure to pass along your kind words.

The WhereiPark Team

Rated 5 out of 5 stars

I received response promptly from JA

I received response promptly from JA. JA has been very professional and resourceful. All responses are very thorough and detail. Good Job. Thanks a lot!

28 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you for your kind feedback! We’re so glad to hear that JA was prompt, professional, and thorough in assisting you. We’ll be sure to pass along your appreciation — great job, JA!

The WhereiPark Team

Rated 5 out of 5 stars

Simple and effective

Easy to find parking and make a reservation. The service member Abigail Abesamis was prompt to answer my questions and helped me get in touch with the on-site team.

28 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you for your review! We’re glad to hear booking was easy and that Abigail was able to assist you promptly. We’ll be sure to share your kind words with her.

The WhereiPark Team

Rated 5 out of 5 stars

Account Inquiry

Abigail was very helpful sorting out our parking accounts. She gave prompt answers and was able to answer all my questions.

28 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you for your feedback! We’re so glad to hear that Abigail was able to promptly assist you and answer all your questions. We’ll be sure to share your kind words with her.

Rated 5 out of 5 stars

Their customer service is top tier

Their customer service is top tier. Appreciate Abigail Abesmais for giving the best customer service ever. She was patient, understanding and thorough. Recommend whereIPark

21 August 2025
Unprompted review
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Reply from WhereiPark

Thank you for your wonderful feedback! We’re delighted to hear that Abigail provided patient, understanding, and thorough support. We’ll be sure to share your kind words with her. We truly appreciate your recommendation!

Best regards,
The WhereiPark Team

Rated 5 out of 5 stars

Fast and excellent service. Safe and secure.

Fast and excellent email response and customer service. Very happy with the attention and problem resolution from JA.
I highly recommend this service and will continue indefinitely. Garage is secure, clean, well lit and maintained.

21 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you for your kind words! We’re glad JA could provide fast and excellent support, and that you’re happy with the secure garage and our service. We truly appreciate your recommendation!

Best,
The WhereiPark Team

Rated 5 out of 5 stars

JA was great and responsive

JA was great and responsive! Assisted me with what I asked for and made the inquiry go smooth.

19 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you for your feedback! We’re glad to hear that your inquiry was handled smoothly and that you received the support you needed. We’ll be sure to share your kind words with JA.

Rated 5 out of 5 stars

Excellent Service!

Abigail was great!
Very fast and efficient, made my experience smooth!
She was super helpful, appropriate follow up, and did a great job at processing my deposit refund as well. Couldn't have asked for better service-thank you, Abigail!

18 August 2025
Unprompted review
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Reply from WhereiPark

Thank you so much for your wonderful feedback! We’re delighted to hear that your experience was smooth and that everything was handled quickly and efficiently. We’ll make sure to share your kind words with Abigail and the team.

Rated 5 out of 5 stars

Kaye was great!

Kaye did a great job at processing my deposit refund. Very fast and efficient, made my experience a lot better!

15 August 2025
Unprompted review
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Reply from WhereiPark

Thank you for your kind words! We’re so glad to hear that Kaye was able to process your deposit refund quickly and make your experience better. We’ll be sure to share your feedback with her.

Best regards,
The WhereiPark Team

Rated 5 out of 5 stars

JA was amazing!

JA was amazing!
He was super helpful, cooperative, and resolved my parking issue quickly. Couldn’t have asked for better service—thank you, JA!

13 August 2025
Unprompted review
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Reply from WhereiPark

Thank you so much for the kind words, Pavitra! We’re thrilled to hear that JA was able to assist you so effectively. We’ll be sure to pass along your feedback—he’ll be glad to know he made a positive impact. Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Great

Great, straight to the point.

14 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thanks for the great feedback! We’re glad we could keep things simple and straight to the point for you.

Best regards,
WhereiPark Team

Rated 5 out of 5 stars

It took me some time to get customer…

It took me some time to get customer support, but the assistant was super nice and was able to solve the issue right away. The person who helped me today is JA. Thank you!!

14 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you for sharing your experience. We’re sorry to hear it took some time to reach our support team, but we’re so glad that JA was able to assist you and resolve your issue right away. We’ll make sure to pass along your kind words to JA — they’ll be thrilled to hear them!

We truly appreciate your patience and for taking the time to leave us a review.

Best regards,
WhereiPark Team

Rated 5 out of 5 stars

This seems to have worked out…

This seems to have worked out perfectly. Car is parked. Omar sent me information on in and out. I won't need access to my car until late September. I'll let you know if there are any issues, but so far, so good. JA helped me out today and I am comfortable with the arrangement. Fingers crossed that all goes well going forward.

14 August 2025
Unprompted review
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Reply from WhereiPark

We’re so glad to hear everything has worked out perfectly and that your parking experience is off to a smooth start! It’s great to know Omar and JA were able to provide the information and assistance you needed.

We appreciate you sharing your feedback and feel confident you’ll continue to have a great experience — but if anything comes up, we’re always here to help.

Best regards,
WhereiPark Team

Rated 5 out of 5 stars

Abigail has been immensely helpful…

Abigail has been immensely helpful whenever I needed assistance. It made my whereipark experience immeasurably better than it would have been otherwise.

13 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you so much for your kind words! We’re thrilled to hear that Abigail was able to make your WhereiPark experience so much better. We’ll be sure to share your feedback with her — it will mean a lot. We appreciate you taking the time to share your experience and for being part of the WhereiPark community.

Best regards,
WhereiPark Team

Rated 5 out of 5 stars

Garage Parking in Downtown Toronto Great Support by JA

Booking a place in a garage of my choice was super easy. JA provided instant support to all my needs even during a weekend. Processing, alloting and ensuring access to park was really quick considering I booked just over 24 hours before my requirement. The price was extremely affordable and the cheapest online. Look forward to using their services next summer too when I visit Canada. Special shout-out to JA for his customer service . Thanks

18 July 2025
Unprompted review
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Reply from WhereiPark

Thank you so much for your glowing review, Sanjay! We’re thrilled to hear that booking your preferred garage was so hassle-free and that you found our service—especially JA’s support—so prompt and helpful, even over the weekend. It’s wonderful to know our quick processing and affordable pricing made a difference for you.

We're excited to welcome you back next summer when you're in Canada! In the meantime, if there's anything we can do to help plan your next visit, just let us know.

Thanks again for choosing us and giving a shout-out to JA for his outstanding customer service. We truly appreciate it!

Rated 5 out of 5 stars

Easy, Inexpensive, and Remarkable Customer Service

Easy monthly parking in a secured apartment building garage for about 1/3 of what I was paying previously on my own building. Great communications start to finish, including on weekends. They even let me terminate my contract without the mandatory one month notice when I sold my vehicle. Excellent experience top to bottom, and I'd highly recommend working with WhereiPark if you need parking. In an industry where customer care isn't usually a top priority, WhereiPark really stood out as amazing.

10 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you so much for your kind words, Matt! We’re thrilled to hear that you had such a smooth and positive experience with WhereiPark — from the affordability and convenience to the customer service. It means a lot to know we stood out and made parking easy for you.

We really appreciate your recommendation, and we’re here anytime you need us again!

Rated 5 out of 5 stars

Great support to list my spot for the first time

I was new to Spacer and wanted to list a garage spot that I own. Abigail was super helpful to answer a long list of questions that I had. She also coordinated a negotiation between me and a potential renter so that we reached a quick rental agreement that worked best for all parties. Thanks!

7 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you for sharing your experience! We’re so glad Abigail could guide you through listing your spot and help make the rental process smooth and successful. We’ll be sure to pass along your kind words to her — she’ll be thrilled to hear them!

– The WhereiPark Team

Rated 5 out of 5 stars

The best support I’ve ever experienced . For real.

Recently I reached out to the support team regarding an unsafe and unsanitary issue in my designated parking lot. This issue had been there beginning my first day, June 2025, and I was shocked to see that no one had addressed it. It began as about a 6ft radius of dirty water which prevented parking there. It was leaking from somewhere obviously because each day it would grow slightly bigger and was getting an odor, thereby eliminating many other parking spots.. I asked security 2 times what happened and they responded that they didn’t know anything about it. I left a message for the rental office, finally, but never got a call back.
Finally I emailed WhereIPark support and immediately heard back from Abigail with a very courteous note and a promise to get right on it. I then was copied on her note to the building.
The very next day there was equipment of different sorts starting the cleaning process and the elimination of water. Within one week it is 100% cleans and dry and there are now an abundance of spots to park!
I was so impressed and so surprised to get such amazing and quick customer service, and I even showed my friends the emails and they were amazed as well!
Abigail also was the person who stayed on the phone with me last June when I was having navigation issues in setting up my account. I remember her kindness and patience! If the entire team is all like this I will be a customer forever.

21 July 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you for such an amazing review! We’re so glad Abigail could help resolve the issue quickly and leave such a positive impression. We’ll be sure to share your kind words with her and the team!

– The WhereiPark Team

Rated 5 out of 5 stars

Helpful information

Your assistance in helping me find suitable parking and exploring various options in the area I'm planning to move to was truly invaluable. Thank you, JA!

6 August 2025
Unprompted review
WhereiPark logo

Reply from WhereiPark

Thank you so much for your kind words! We’re thrilled to hear that JA was able to assist you in finding the right parking and exploring your options. Wishing you a smooth move to your new area—if you need anything else, we’re always here to help!

Warm regards,
The WhereiPark Team

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