Belong, By James White Reviews 

222
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for their professionalism, extensive knowledge, and helpful approach. The service provided is frequently described as excellent, with many people highlighting its seamless execution and supportive nature throughout the process. Exceptional customer service and communication are consistently noted, with reviewers appreciating prompt updates and clear guidance. Many customers also highlight the company's willingness to go the extra mile, making what could be a stressful experience feel smooth and well-managed.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting the helpful, informative, and... See more

Customer service

People report positive experiences with customer service, highlighting the team's commitment and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are so grateful to Helen, James and all the team at Belong and would have no hesitation recommending them. They truly care about the service they provide which has always been helpful, informativ... See more

Rated 5 out of 5 stars

BEST ESTATE AGENT IN THE AREA!! So good we came back (second time of using Belong). Seamless perfection throughout the selling process. They provided professional photography, priced the property... See more

Rated 5 out of 5 stars

Belong provided excellent service and support throughout the entire selling process. The whole team kept us informed every step of the way providing regular communication about the sale. Selling a hou... See more

Company replied

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more


Company details

  1. Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

37 reviews in the last 12 months

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Rated 4 out of 5 stars

BELONG estate agents - very helpful during our recent house move.

We found BELONG estate agents in Honley, very helpful during our recent house purchase, and move to a new area. Helen in particular, was a great help and source of information. As we were new to the Huddersfield area, Helen was able to recommend several local trades people, who we required for various jobs. She was also of great assistance in passing questions/answers between us and the vendors, and keeping us informed of the progress of our house purchase.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Helen and her team have been fantastic…

Helen and her team have been fantastic from start to finish with all their help and advice regarding the purchase of an apartment for my mum. They’ve kept us informed and updated regularly with the purchase and wouldn’t hesitate to use them if ever looking to use them to sell our own property.

Thank you so much 😊

10 October 2024
Unprompted review
Rated 5 out of 5 stars

James White and his team at Belong…

James White and his team at Belong dealt with the sale of my house professionally and with a lot of patience during a difficult six months, Charlotte especially helped me through several frustrating times. I would not hesitate to recommend Belong to anyone thinking of selling their property.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Quite exceptional service and specialist knowledge

Using Belong to find a new tenant for my property has been the best that my husband and I have experienced in over 30 years of dealings with estate agents.
We look for 4 things when choosing an agent for a residential letting:
1. Up-to-date knowledge of the local market to guide on fair and reasonable pricing of the rent.
2. A current understanding of all regulations relating to residential lettings.
3. Effective and professional marketing of properties.
4. A high level of customer support for both the landlord and tenants.

James, Helen and the team at Belong delivered well above our expectations on each of the above requirements which we are delighted with.Thank you!!

7 September 2024
Unprompted review
Rated 5 out of 5 stars

Recommendation without reservation

I contacted James White at ‘Belong’ following a recommendation from a friend – Belong had sold her property over a weekend following the failure of another Huddersfield company to achieve a sale over a period of several months. Comparing the online information from the previous company and Belong the difference was evident.
We had two properties to sell and the first contact gave us an immediate appointment. James White’s expertise and experience in the market was evident from this first meeting. He provided a detailed analysis of market trends, helping us understand how and when to sell.
Effective communication is a real strength of James and all who work at Belong, this was pivotal in fostering a transparent and trusting relationship, essential in such significant financial transactions. I know that his successful relationships with the purchasers gave them the confidence to move forward. His ability to clearly explain the complexities of a sale was particularly helpful.
I feel James’ tailored services to my individual needs, as a client, underscored his commitment to providing a personalised experience, it certainly meant I had absolute confidence throughout the process.
Belong’s genuine care and support extended the relationship beyond a mere transaction, offering a more holistic and reassuring experience, they connected us with reliable moving services and made recommendations of which local solicitor to use. Both companies lived up to their recommendations.
Professionalism and reliability would be my summary of the service offered by Belong and I can recommend them without reservation.
AND one important additional point – they didn’t disappear when the sale board went up as so many agents are reported to do. James rang on moving day to ask if I needed anything and then drove out to collect the keys from me!

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Good contact throughout

Good contact throughout and I felt like Belong and James were working hard behind the scenes to make the buying negotiation and buying process as fair and clear as possible.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

We have used James and Belong twice…

We have used James and Belong twice with the sales of properties and would definitely use them again.
All the staff are extremely helpful and nothing is too much trouble, they certainly take the stress out of a stressful time.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Highly professional and reliable service

James and the team at Belong were so helpful and easy to deal with when I had to sell my fathers property from overseas. They handled everything with professionalism and were so easy to communicate with. They kept me up to date at each stage in the process. I would have no hesitation in recommending others use their services.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous friendly team.

Fabulous friendly team.
kept us informed from start to finish.
Local and able to phone and call into the branch at any time.
We loved the agent showing our home it made things easy.
Got the result we wanted.
We would recommend Belong to anyone.
Professional, knowledgeable, friendly.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

All the staff were great

All the staff were great. Whenever I rang, or called in my queries were dealt with quickly and efficiently, even the ones where it was another party involved in the process.
Thanks to everyone.

29 April 2024
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you ever so much for your kind review. It is very much appreciated. James

Rated 5 out of 5 stars

Extremely professional, highly recommended

From start to finish James and the team were on it. Top class communication at every stage of the process and regular updates from Katie in the office. I highly recommend using Belong, they have great local knowledge, very professional on every level and they all take pride in what they do which really shows.

20 January 2023
Unprompted review
Rated 5 out of 5 stars

James

James, Katie and the Team were excellent in handling the sale of my grandmothers house. They were not ‘pushy’ like other estate agents and very much have customer service nailed down with efficient communication throughout. A pleasure to work with from start to finish. I have used them before and will certainly be using them again!

6 January 2023
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Jack. It was a pleasure working for you once more. Sincerely, James

Rated 5 out of 5 stars

One very satisfied client

Belong provided total support throughout the marketing and sale regarding my recent property sale. Nothing was too much trouble, from nudging the chain along to arranging excellent house clearance and reading meters prior to completion. All staff were approachable and maintained good communication during what was a protracted probate sale. Highly recommended

12 December 2022
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you for your kind words and for your business Mr Littlewood. Have a Merry Christmas, James.

Rated 5 out of 5 stars

Return customer, excellent experience again

I have sold two houses with Belong and each time the whole team have been brilliant. The marketing is great and the continued support that they offer throughout the process makes a potentially stressful experience a little more straightforward. They just do everything they possibly can to help you through to completion.

I would highly recommend them and will hope to return as a customer myself one day.

Thanks to all the team.

2 December 2022
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Rob. It’s been a pleasure acting for you again.

Rated 5 out of 5 stars

Excellent service

Excellent service. Our property was on the market within 48 hours and they achieved a buyer within days. Communication was excellent and any questions were always answered quickly and professionally. We would like to personally thank James and Katie who were very helpful throughout the process. We highly recommend Belong to others.

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Letting or selling a house

If you are a landlord with a house for letting or selling a house you can without any concerns trust James and his team to act in a fully professional and trustworthy manner. I have had an excellent relationship and experience with them over the last four years. Without doubt the best estate agent I have ever done business with.

21 October 2022
Unprompted review

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