Love the prices of the drinks. Sad that NZ has like a $50 import on spirits but even so it’s cheaper than buying locally for more expensive bottles. Delivery was in the country 1 day after order an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Awesome service. So efficient. Ordered from NZ and arrived in 4 days even with clearing customs. Even with customs fee was still really reasonable in price especially for a bottle you can’t even sourc... See more
Company replied
Speed delivery. Costs are clear. UK custom duties also easily calculated by myself and all within estimation. Using DHL to ship, ordered on Monday and received on Thursday night, incredibly fast shi... See more
Company replied
The shipping status didn't update. Just let the customer know where the parcel is. Even my friend(was in Japan) got the package but the status still was being processed. The rest are great.
Company replied
Company details
Written by the company
We are a licensed liquor retailer and distributor based in Yokohama, Japan, specializing in premium Japanese whisky. We are passionate about sharing the unique flavors and heritage of Japanese whisky with the world. We offer a curated selection of whiskies from renowned Japanese distilleries, including both established brands and exciting new releases. Whether you're a seasoned whisky aficionado or just starting to explore this world, we have something for everyone. Here's what sets us apart: Direct from Japan: We source our whisky directly from distilleries and distributors, ensuring authenticity and competitive pricing. Expertly curated selection: We hand-pick each whisky based on its quality, taste profile, and rarity. Worldwide shipping: We deliver directly to customers around the globe, making it easy to enjoy Japanese whisky wherever you are. Exceptional customer service: Our team is dedicated to providing a seamless and enjoyable shopping experience. Ready to explore the world of Japanese whisky? We invite you to browse our selection and read reviews from satisfied customers on Trustpilot. Let us help you discover your new favorite dram.
Contact info
Japan
- whisky-nights.com
4.8
Excellent
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Whisky Nights
Dear John,
Thank you for your kind feedback. We're pleased to hear that our pricing and delivery met your expectations, and we appreciate you taking the time to share your experience.
We've heard that whisky enjoys strong popularity in the Netherlands, and we’d be delighted to welcome you back to explore more of our selection.
Best regards,
The Whisky Nights Team
Great selection of Japanese whiskey
Great selection of Japanese whiskey, good prices, very fast shipping. Five stars!
28 August 2025
Reply from Whisky Nights
Dear Michele,
Thank you for your kind words and five-star review. We're delighted to hear that our selection, pricing, and shipping speed met your expectations.
We truly appreciate your support and look forward to the opportunity to deliver to Spain soon — it's a destination we're excited to serve.
Sincerely,
The Whisky Nights Team
Absolutely brilliant Company..
Absolutely brilliant Company..
Fast, efficient, impeccable service.
My package arrived on the day they said it would. And what amazing prices.
I will definitely be buy from them again.
10/10 all round from start to finish..
20 August 2025
Reply from Whisky Nights
Dear Chris,
Thank you for your positive feedback. We are glad to know that you are satisfied with our service and that your package arrived on time.
We can assure you that shipping to the UK is straightforward, and customs are always hassle-free.
We hope to see you again soon.
Sincerely,
The Whisky Nights Team
Fast response and delivery
Fast response and delivery. Took 4 days to reach.
31 July 2025
Unprompted review
Reply from Whisky Nights
Thank you for the kind words, Mark.
We're glad to hear your package arrived safely in Malaysia. It's a quick trip from Japan, but it seems like customs in Malaysia can sometimes take a little while.
We look forward to serving you again soon.
Sincerely,
The Whisky Nights Team
Fast shipping & well packaged
2 July 2025
Reply from Whisky Nights
Dear FL,
Thank you for your thoughtful review.
We're glad to hear your order arrived quickly.
It's great to see that reflected in your experience.
Sincerely,
The Whisky Nights Team
Strongly recommend
Product arrived on time. Seamless delivery. Well Packed. Cheaper than many other options online.
1 July 2025
Unprompted review
Reply from Whisky Nights
Dear Pandurang,
Thank you for your kind review and recommendation. We're glad to hear the delivery was seamless and that the packaging met your expectations.
We strive to offer competitive pricing, especially on Japan-exclusive releases that are hard to find elsewhere. That said, for widely available expressions like Yamazaki 12 YO, there are times when international markets may offer lower prices than we can in Japan.
We truly appreciate your support and look forward to serving you again.
Sincerely,
The Whisky Nights Team
Great packaging
Great packaging, very fast delivery (international) and good communication via email
Thanks
26 June 2025
Reply from Whisky Nights
Dear Steven,
Thank you for your kind feedback. We're delighted to hear that the international delivery was prompt and that the packaging met your expectations. We also appreciate your mention of our email communication—it’s something we take great care in.
Your satisfaction means a great deal to us, and we look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Fair Prices, Fast Shipping, Great Service
What made this a great experience was how easy everything was from start to finish. The prices were very fair, especially for an allocated bottle like Blanton’s Black Label. Shipping was fast and the package arrived in just a few days, well protected and in perfect condition. Communication was clear and professional the entire time. I appreciated that they honored my request for two different toppers. This company is doing everything right when it comes to customer service, pricing, and delivery. I look forward to ordering again.
25 June 2025
Reply from Whisky Nights
Dear Richard,
Thank you for your thoughtful review. We're truly pleased to hear that your experience—from ordering to delivery—was smooth and satisfying. It's great to know that the Blanton’s Black Label arrived safely and that we could accommodate your request for different toppers.
We’re committed to maintaining fair pricing and attentive service, and your feedback reassures us that we’re on the right path. We look forward to welcoming you back for your next order.
Sincerely,
The Whisky Nights Team
Amazing service
Amazing service, very quick delivery en well packaged. 4 days from Japan to the Netherlands
12 June 2025
Reply from Whisky Nights
Dear Dennis,
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that your order arrived swiftly and in excellent condition. Ensuring secure packaging and prompt international delivery is something we take great pride in, and it's always rewarding to know it makes a difference.
We truly appreciate your support and look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Excellent delivery!
It’s amazing to have a well packaging bottle delivery to the door in 2 days transit time! Looking forward to the next bottle soon…
5 June 2025
Reply from Whisky Nights
Dear Chuyen,
Thank you so much for your review. We're delighted to hear that your recent order arrived safely and swiftly to your door in just two days. We appreciate you taking the time to share your positive experience. We look forward to helping you find your next bottle.
Just a quick note for future orders, especially for our customers in the United States: while we strive for prompt delivery, dispatches to the US can sometimes take a little longer due to the complexities of international shipping for the US. We appreciate your understanding and patience in these instances.
Sincerely,
The Whisky Nights Team
Reply from Whisky Nights
Dear KV,
Thank you for your kind words and for taking the time to share your experience with us. We’re delighted to hear that our international shipping met your expectations and provided a seamless experience.
We look forward to serving you again and continuing to provide the quality and efficiency you deserve.
Sincerely,
The Whisky Nights Team
Real professionals!
Real professionals!! Really assistive. I have purchased an whisky to Greece. Director gave a real effort in order to help me with the process of shipping and customs. Always there for me to answer any of my demands. The bottle arrived like I purchase it from a local liquor store.This is the shop to deal with when you want piece of mind.
17 April 2025
Reply from Whisky Nights
Dear Ioannis,
Thank you for your kind words and for taking the time to share your experience. It was truly a pleasure assisting you with your order to Greece. As this was our first time shipping to your country, your communication was invaluable in ensuring a smooth process.
We are delighted to hear that your bottle arrived in perfect condition, just as if you had purchased it from a local store. Providing a seamless and worry-free experience is something we take great pride in, and knowing that we met your expectations means a lot to us.
We sincerely appreciate your trust in Whisky Nights and look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Prompt delivery and items well packaged…
Prompt delivery and items well packaged and marked and had been carefully handled
14 March 2025
Reply from Whisky Nights
Dear Mr. Gary Peter Ellerker,
Thank you very much for taking the time to leave us such a positive review on Trustpilot. We're thrilled to hear that you were pleased with our prompt delivery and the careful packaging of your items.
We understand how important it is for your whisky to arrive in perfect condition, and we take great pride in ensuring that every bottle is handled with the utmost care. It's rewarding to know that our efforts in secure packaging and clear labeling (such as 'fragile') were appreciated.
We hope you enjoy your whisky and look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Swift delivery
27 February 2025
Reply from Whisky Nights
Dear KC,
Thank you very much for your positive review and for choosing Whisky Nights. We're delighted to hear that you experienced swift delivery. We understand that prompt and efficient service is crucial, and we're always striving to ensure our customers receive their orders as quickly as possible.
It's worth noting that Singapore's geographical proximity to Japan allows us to facilitate relatively fast shipping times. We're pleased that this contributed to your positive experience.
We appreciate your feedback and hope you enjoy your whisky. We look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Very good communication and excellent…
Very good communication and excellent service. Thank you very much
24 September 2024
Reply from Whisky Nights
Dear Dominique,
Thank you for your kind words and for taking the time to share your positive experience with Whisky Nights.
We're delighted to hear that you were pleased with our communication and service. We strive to provide the best possible customer experience for all our valued customers, and your feedback is greatly appreciated.
We look forward to serving you again soon.
Sincerely,
The Whisky Nights Team
Great service
Great service. Went above and beyond to get my bottle delivered to the hotel where I was staying while in Japan. Highly recommend and will purchase from Whisky Nights again when I return to Australia.
7 December 2024
Reply from Whisky Nights
Dear Simon,
Thank you for your kind words and for choosing Whisky Nights. We're thrilled to hear that you had a positive experience and that our service exceeded your expectations.
We're glad we could help you secure that special bottle during your trip to Japan. We know that shipping to Australia can be a bit of a hassle, with additional costs for shipping and import duties. We hope you enjoy the whisky and look forward to serving you again in the future.
Sincerely,
The Whisky Nights Team
Speed delivery
Speed delivery. Costs are clear. UK custom duties also easily calculated by myself and all within estimation.
Using DHL to ship, ordered on Monday and received on Thursday night, incredibly fast shipping from JP. Highly recommended.
17 October 2024
Reply from Whisky Nights
Dear Simpson,
Thank you for taking the time to share your experience with Whisky Nights on Trustpilot.
We are thrilled to hear that our shipping process met your expectations. Thanks to the excellent timing of your order, we were able to dispatch your item on the same day via DHL. We find shipping from Japan to the UK seamless and straightforward.
Your feedback about the clarity of costs and the ease of calculating UK custom duties is also greatly appreciated.
Thank you again for your high recommendation and for being a valued customer. We look forward to serving you again soon.
Sincerely,
The Whisky Nights Team
From the order to the shipping
From the order to the shipping, it was very courteous and done in a timely manner. Very pleasant experience.
16 October 2024
Reply from Whisky Nights
Dear Sunja Kim,
We are delighted to hear that you had a positive experience with your recent purchase from Whisky Nights. Your kind words mean a lot to us.
Thank you again for choosing Whisky Nights. We hope to see you again soon.
Sincerely,
The Whisky Nights Team
Everything was TOP
From the order to the communication (status, e-mails) and shipping to the delivery, everything was TOP!
3 September 2024
Reply from Whisky Nights
Dear Peter,
We are thrilled to hear your experience with Whisky Nights. Your kind words about our service, communication, and shipping mean a lot to us.
It's our goal to provide the best possible experience for every customer, and it's rewarding to know that we've achieved that in your case.
Thank you again for your support.
Sincerely,
The Whisky Nights Team
Large cost of shipping and extra…
Large cost of shipping and extra payment of 38euro at delivery
6 August 2024
Reply from Whisky Nights
Dear Tom,
Thank you for taking the time to share your experience with Whisky Nights. We apologize for the unexpected customs cost you encountered.
We trust that you had a chance to review the shipping costs before placing your order. Since this is an international air shipment from Japan to Europe, shipping fees can be higher than those from domestic or neighboring countries. We appreciate your understanding and want to reassure you that we've worked hard to keep our product prices reasonable.
We're truly sorry to hear about the unexpected 38 euro charge for the three bottles of whisky you purchased. We understand that unexpected charges can be frustrating. As this might be your first international alcohol purchase, we want to clarify that customs duties and taxes are standard for imported goods. We always inform customers of these potential costs upfront. Unfortunately, these fees are determined by your government and are out of our control.
We strive to provide clear information and excellent customer service and appreciate your understanding and hope you will give us another opportunity to provide you with a better experience.
Sincerely,
The Whisky Nights Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.