Attention délais de livraison pas…
Attention délais de livraison pas respecté. J'ai contacté l'entreprise mais rien n'a bougé. Donc suivi des commandes à améliorer.
2 July 2026
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3.4
Average
2 reviews
No history of asking for reviews
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SAV TOP !
Première commande effectuée la semaine passée. L'expédition du colis a eu lieu dès le lendemain.
Après plusieurs jours sans changement de statut de suivi, j'ai contacté Whisky Estate pour savoir s'ils pouvaient obtenir plus d'informations.
Leur réponse fut immédiate : en quelques minutes. Le lendemain, ils me recontactaient pour m'informer que mon colis avait malheureusement été "perdu" par UPS.
Ils ont renvoyé les bouteilles le jour même et je les ai reçues dès le lendemain. Les bouteilles étaient par ailleurs très bien protégées.
Service au top !
15 October 2025
Unprompted review
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