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white.market Reviews 176

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers had a great experience with this company. Customers are really happy with the prices, finding them good and often cheaper than on other platforms. Many people also appreciate the smooth user experience, describing the website as easy to navigate and the overall process of buying and selling as efficient and fast. However, some people were dissatisfied with the website, encountering glitches when trying to purchase items or experiencing slow loading times. A few customers also reported issues with payments, such as delays in funds arriving or difficulties with withdrawals, and some reported significant issues with payment processing or fund disbursement.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the website's design, ease of... See more

Price

Clients share positive opinions on price, with many reviewers highlighting good prices and a wide selection... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the good prices... See more

Payment

People report ambiguous experiences with payment. Some customers experienced issues such as delayed deposits,... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the platform as one of the best... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The site is good overall, nice layout, features and good prices on items, sellers are quite active recently. Not 5 stars as I might have encountered a glitch two times in a row trying to buy an item w... See more

Rated 4 out of 5 stars

Very good website to buy and sell CS2 skins. The only reason I have removed one star is that I feel that the fee to deposit money through credit card could be lower (I know that also depends on Zen,... See more

Rated 5 out of 5 stars

I’ve been using platform for 2 years. As of today made more then 50 transactions. I’m completely satisfied with it and recommend it to other users. I’ve tried to register at Dmarket first, but I wasn... See more

Company replied

Rated 5 out of 5 stars

One of the best skin markets I've used, the entire experience (buying/selling) goes smoothly. Also, extremely good conditions for crypto.


Company details

  1. Online marketplace
  2. Gaming services
  3. Video Game Shop

Written by the company

white.market is your perfect P2P CS2 skins trading marketplace. Purchase skins with 0% fee, no fee for deposit and withdrawal. Our partners: FACEIT and NAVI 🤝


Contact info

4.1

Great

TrustScore 4 out of 5

176 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

30% funds withheld after Steam Trade Protection reversal — unresolved case

I used White.Market to purchase CS2 skins. Unfortunately, my Steam account was compromised due to phishing, after which Steam applied Trade Protection and automatically reversed the affected trades. As a result, the purchased items were returned to the sellers, and I did not receive or retain any items or economic benefit.

Despite this, White.Market retained 30% of the transaction amount as a “reversal penalty” and permanently blocked my account.

Important points:
• The reversal was initiated by Steam’s security system, not by intentional abuse.
• The seller kept the item.
• I did not profit from the transaction in any way.
• No clear calculation or explanation of actual damages corresponding to a 30% penalty was provided.

Support communication has been very slow, with repeated messages stating that the case is “under review” but without concrete timelines. I was later asked to provide confidential Steam security correspondence, which I am not comfortable sharing with third parties (though I am willing to provide such materials through legal channels if required).

I am not disputing the platform’s right to enforce security measures. However, retaining a significant portion of user funds in a case where the buyer received nothing feels disproportionate and unfair.

I hope White.Market will review this situation transparently and resolve it appropriately.

29 December 2025
Unprompted review
Rated 4 out of 5 stars

Fast and Simple

Very good website to buy and sell CS2 skins.
The only reason I have removed one star is that I feel that the fee to deposit money through credit card could be lower (I know that also depends on Zen, but either way, it could be lower)

6 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using platform for 2 years

I’ve been using platform for 2 years. As of today made more then 50 transactions. I’m completely satisfied with it and recommend it to other users. I’ve tried to register at Dmarket first, but I wasn’t able to use it due to some of crazy policies of that market.
Moreover, white market is supporting my favourite cs2 team 👍

2 December 2025
Unprompted review
white.market logo

Reply from white.market

Thank you for your kind words, we're happy when our users are happy :)

Rated 1 out of 5 stars

My trade was returned and support ignoring me

i bought handwraps and my trade was returned, i wrote 2 times to a support and they keep ignoring me for a 2 days

31 October 2025
Unprompted review
white.market logo

Reply from white.market

We're sorry about the reversal from the seller. Yes, if the seller reverses the trade, the buyer gets a 100% refund. As you have already contacted support and provided all the details, they are aware of your case and it is being processed. Please wait, and your refund will be credited to your balance. Thank you for understanding.

Rated 1 out of 5 stars

Bought a Skin but after 6 days the…

Bought a Skin but after 6 days the seller reversed the trade. They say if the seller does it then the buyer (me) gets back the money. I havnt recieved the money back tho. Bad experience overall.

2 November 2025
Unprompted review
white.market logo

Reply from white.market

We're sorry about the reversal from the seller. Yes, if the seller reverses the trade, the buyer gets a 100% refund. If you have already contacted support, then your case is being processed. Please wait, and your refund will be credited to your balance. Thank you for understanding.

Rated 1 out of 5 stars

There are a lot of sellers who don't intend to sell anyone

Unfortunately, there is lot of sellers which do not confirm the deal. You order something expensive and your money freezes for 12 hours but seller is not planning to accept the deal. In that time average price grows up and you are loosing the chance to buy for previous one. I think team should restrict or ban such sellers or allow to cancel the deal before conforming.
And not possible to withdraw previously deposited funds without KYC.
0/10

2 November 2025
Unprompted review
Rated 1 out of 5 stars

SCAM - dont put any money there!

This website is a total scam.
They have cheaper prices, like 30% less than even on csfloat - thats how they trick you. They let you trade for a bit with small amounts of money (100 USD or something) so you get comfortable. Then I sold a knive on there for 500 USD. The moment the trade reverse period was over and the balance therefore free to use, it was apparently withdrawn through crypto. All of it - GONE. 500usd like that.
First I thought I was hacked but literally nothing else other than my whitemarket account is affected. Not even any signs of (un-)successfull logins on my steam.

They make you think they are legit with their big sponsorings of juventus turin and Navi but its a bunch of bs.

27 October 2025
Unprompted review
white.market logo

Reply from white.market

Hi, as far as we know, your case was resolved and your code wasn't working because you accidentally put an extra symbol in the code during its activation. After our support explained this to you, the withdrawal was successful.

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