White & Company PLC - Dunfermline Reviews 

208
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TrustScore 4.5 out of 5

4.7

Pitreavie Crescent, Pitreavie Business park, Queenferry Road, KY11 8UT Dunfermline, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service from start to finish and they even held on to my furniture longer because of technical issues in Guernsey and then again in Scotland when I was on holiday. Highly recommend them.... See more

Rated 5 out of 5 stars

All the removal men were extremely helpful and respectful regards our furniture and stuff. They were organised and used good humour to see us all through the stress that is moving. We had an initia... See more

Company replied

Rated 5 out of 5 stars

White & co. Took over our delivery from Transworld International NZ at their London depot. They kept us informed of progress via customs etc. Later shipping our goods to Scotland, listened to us... See more

Company replied

Rated 5 out of 5 stars

Your removal guys were an absolute delight, even though a couple of vehicles were used it all worked out well and timeously. My daughter was also helped with some of her belongings which had been... See more

Company replied


Company details

  1. Removals company
  2. also in
  3. Records storage facility
  4. Shipping service
  5. Storage facility

Written by the company

Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.


Contact info

  • Pitreavie Crescent, Pitreavie Business park, Queenferry Road, KY11 8UT, Dunfermline, United Kingdom

  • 01383 721697

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

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4-star
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1-star

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(208)

748 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish and they even held on to my furniture longer because of technical issues in Guernsey and then again in Scotland when I was on holiday.

Highly recommend them.

13 October 2026
Rated 5 out of 5 stars

Hard to fault

Efficient, polite staff make make move hassle free

30 September 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Very efficient

Very efficient, very helpful and do their best to be as flexible as possible during a stressful time for us and a very busy time for them

19 August 2026
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Reply from White & Company PLC - Dunfermline

Dear Eliza,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Very professional move.…

All the removal men were extremely helpful and respectful regards our furniture and stuff.
They were organised and used good humour to see us all through the stress that is moving.
We had an initial move from Scotland on 24th July and completed the removal on 11th September.

11 September 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Joy,

May thanks for your kind review.

Kind regards,
Loui Spies
Sales Director

Rated 5 out of 5 stars

Great guys

Great guys, worked really hard but took care too. Excellent service.

15 July 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Alan,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 3 out of 5 stars

Variation in packing of boxes

Variation in packing of boxes. There was a definite difference in packing. We had some boxes which were securely packed & others which had no packing material to secure .
The damage to the two pieces of statement furniture, although covered by insurance, is a considerable inconvenience due to the time it will take to get a replacement & the £50 admin fee grates.
Saying that the staff were very pleasant.

17 July 2026
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Reply from White & Company PLC - Dunfermline

Dear Mrs McGregor,

Thank you for your feedback. This will be shared with the team who handled your move. I am sorry that damage in transit did occur and I hope that this is rectified quickly.

Kind regards
Louis Spies
Sales Director

Rated 4 out of 5 stars

Three good guys worked very hard to get…

Three good guys worked very hard to get everything out in time. Very grateful to Alan who packed the storage very effectively.

Only negative was booking team were very optimistic about the amount of time needed to pack and unload a three bed house equivalent, so felt a bit pressured.

21 July 2026
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Reply from White & Company PLC - Dunfermline

Good afternoon,

Thank you very much for your kind review. We apologise that you felt pressured. I will share your comments with the team.

Louis Spies
Sales Director

Rated 5 out of 5 stars

Gold star

Second time we have used Whites, wouldn’t use anyone else.
The men did everything that you could wish for and more. Polite, friendly, careful and super efficient.
Everything packed and unpacked with care and put where we asked.
Definite gold star.

29 June 2026
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Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 1 out of 5 stars

Just Don't

Big reminder not to pay for HomeProtect. Feel conned. Damaged goods where not covered or protected as said.
Still very distressed over all the damage. Finding more horrors as unpacking continues. Just use another company would be my advice.

30 April 2026
Unprompted review
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Reply from White & Company PLC - Dunfermline

Leaving false reviews is illegal, and can lead to severe legal and financial penalties. As explained on various occasions, all info about the cover you purchased was shared with you and the outcome from your claim was in line with our terms and conditions. Your continuous reviews about the same subject is directly aimed at causing damage to our reputation and I suggest you refrain from doing so further.

Louis Spies
Sales Director

Rated 5 out of 5 stars

Taking the anxiety out of removals.

I was very impressed by the detailed and comprehensive explanation of the removal services White Company provide, their storage facility locations and the support systems in place.
The actual emptying of house contents and loading onto the removal lorry was undertaken with care and respect.
Thank you for a tough job done with efficiency.

12 June 2026
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Reply from White & Company PLC - Dunfermline

Dear Brian,

Many thanks for your kind review.
Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Experienced and helpful friendly staff…

Experienced and helpful friendly staff helped make the removal easier to manage.

5 June 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

The team were excellent

The team were excellent, friendly and helpful and finishes packing and loading much quicker than I had expected - Huge thanks!

12 May 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Sarah,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Best removal company after many moves across countries

I sent a part load to NZ from Scotland and used the Dumfermline branch. The service could not be better. Instant responses to communications, most helpful, kind and efficient staff, even after delivery to NZ. It is the best experience I have had with a removal company and we have moved often, and globally during our lives. Wholeheartedly recommend the staff, quality of the move (all beautifully packaged, secure and nothing damaged).

23 May 2026
Unprompted review
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Reply from White & Company PLC - Dunfermline

Dear Deirde,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Excellent service above and beyond team

Chris, Chic and Ryan, can't thank them enough for the hard work they put in on my move. Friendly, polite and helpful and placed all items where I wanted, nothing was too much trouble. Highly recommended this team. Made my removal go perfectly.

1 May 2026
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Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Many thx

Rated 5 out of 5 stars

First class professional and friendly service

The process from start to finish was efficient, professional and well executed.
The staff at the Dunfermline office were always very helpful and they responded in a timely manner to any removal queries.
The removal men Simon, Alan and Ryan who were allocated to our removal were very polite, cheerful and a joy to work with in a stressful situation. When an incident did arise at our new property, Simon and Alan
took full responsibility and they got it fixed as soon as possible without involving my husband and I.

29 April 2026
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Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Many thx

Rated 5 out of 5 stars

The staff are very polite and helpful

The staff are very polite and helpful
Delivery the staff were punctual helpful wonderful service unpacking taking all the packaging away Iwould recommend your servic.

20 April 2026
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Reply from White & Company PLC - Dunfermline

Dear Anna,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Friendly, efficient and focused

A great company to deal with from initial enquiry to furniture unloading. Every member of staff I had contact with was friendly and efficient. The guys who did the move arrived early, put down protection and loaded up quickly and repeated at the other end. Excellent service and would happily recommend.

14 April 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Dear Liz,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Quick and efficient move

The two man team made short work of the move and managed to get furniture up a tight staircase.

20 February 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good Morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Great moving company and reliable.

The company did a wonderful job and moving process has completed as agreed. We recommend others who looking for a moving company to consider White & Company PLC.

18 February 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Moving furniture from NZ to Dunblane ScotlandWhite & co

White & co. Took over our delivery from Transworld International NZ at their London depot.
They kept us informed of progress via customs etc.
Later shipping our goods to Scotland, listened to us with regards final delivery. Based on what we told them re access at delivery address, put our items into a much smaller Transit van. Two very helpful men arrived at the door, bag on the time agreed, even unwrapping and putting together the heavier pieces of furniture.
I thoroughly recommend them and will be using them again later. John Southern

16 February 2026
White & Company PLC - Dunfermline logo

Reply from White & Company PLC - Dunfermline

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

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