So easy to deal with from enquiry to loading and delivery. On time as arranged, care taken with both loading and unloading, staff fully aware of what we as customers required. Sarah in the office very... See more
Company replied
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See what reviewers are saying
Arrived on time and packed and loaded the van efficiently. Unloading and bringing in again handled efficiently and with good humour. Would happily use again but I'm determined never to go through the... See more
Company replied
Excellent move (again!) with White and Co. The removers were very efficient, friendly and helpful, and thoroughly professional. Would definitely recommend for a hassle free move - nothing was too much... See more
Company replied
The team were very professional and polite. They were methodical and quick. Listen to us when we asked if certain things could be left to last. Made what could have been a stressful experience less... See more
Company replied
Company details
- #13 of 38 best companies in Removals company
- #3 of 4 best companies in Records storage facility
- #5 of 21 best companies in Shipping service
- #25 of 58 best companies in Storage facility
Written by the company
Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.
Contact info
North Road, Lee Mill Industrial Estate,, PL21 9GN, Ivybridge, United Kingdom
- 01752 896577
4.9
Excellent
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kyle, Paul and Ben
Kyle, Paul and Ben went over and above to help me move several difficult items out of the house. They were friendly, professional and did a very efficient job. Highly recommend
9 May 2024
Unprompted review
Reply from White & Company PLC - Plymouth
Dear Mollie,
Thank you for your review. I will make sure it is passed on to this crew.
Louis Spies
Sales Director
Flippin Amazing All Round!
A flippin amazing and professional service...from the person who quoted, to the removal people (everything cared for and wrapped to perfection), and from communication from the office and then redelivery 3 months later. Everyone was super friendly and helpful. A real delight to move! Thank you.
10 May 2024
Unprompted review
Reply from White & Company PLC - Plymouth
Dear Julie,
I am really pleased that all went well. Thank you for your review
kind regards
Louis Spies
Sales Director
Moving house can be very stressful, but not with Whites
Moving house can be very stressful, Whites gave us good advice for packing up to place all our furniture into storage, the crews who moved us out to storage and then delivered our furniture when our new apartment was completed were kind, helpful and nothing was too much trouble. They all helped make our moves as stress less as possible. Many thanks Dan, Jay and Luke for all your help on Friday.
10 May 2024
Unprompted review
Reply from White & Company PLC - Plymouth
Dear Karen,
Thank you so much for your review and I will make sure that your review is passed on to this crew.
Kind regards
Louis Spies
Sales Director
Devon move
Moving is extremely stressful and Al, Mark and Dave made it so much easier. Nothing was too much trouble and they were always cheerful even when things were difficult. Very nice people to have around. I recommend highly.
26 April 2024
Unprompted review
Reply from White & Company PLC - Plymouth
Dear Rachel,
Thank you for your review and I will make sure it is passed on to this crew who moved you
Louis Spies
Sales Director
Excellent service.
Very friendly polite staff. Handled our belongings with great care and respect. Not a single breakage. Arrived promptly. Worked with great speed and efficiency all day. A great bunch of guys. Thankyou for your service.
24 April 2024
Reply from White & Company PLC - Plymouth
Dear Jan,
Thank you for your review. I will make sure that it is passed on to the crew that moved you.
Many thx
Louis Spies
Sales Director
Friendly and Efficient
Really, really friendly service and very fast. We had a long cross country move and we couldn't have managed without the help of Jon Smith and Steve Lang. We were amazed at how quickly everything went into the van!
25 April 2024
Unprompted review
Reply from White & Company PLC - Plymouth
Dear Chris,
Thank you for your review. I will make sure that it is passed on to Jon and Steve.
Kind regards
Louis Spies
Sales Director
Very good staff
Very good staff. Could not fault them organised and efficient. Helped in every way.would definitely recommend. A big thankyou.
16 April 2024
Reply from White & Company PLC - Plymouth
Dear Margaret, Thank you very much for your review and we will pass your kind words on to the crew.
Louis Spies
Sale Director
Reply from White & Company PLC - Plymouth
Dear David,
Thank you for your review. When moving, a sense of humour is a must.
Kind regards
Louis Spies
Sales Director
Our furniture was stored in Jersey…
Our furniture was stored in Jersey before being moved to Plymouth and on to Cornwall. We had the most professional service from start to finish. The Crew in Jersey were always helpful and efficient. Our delivery last week was seamless and made very easy and comfortable by Dan and Jason. Thank you
18 April 2024
Unprompted review
Reply from White & Company PLC - Plymouth
Dear Sarah,
Thank you for your review and I will make sure that your comments are passed on to our branches that were involved in your move.
Kind regards
Louis Spies
Sale Director
Very professional experience
Dan and his colleague were courteous throughout the move taking great care of our belongings. Communication was great and all belongings were delivered and placed in correct rooms without any damage.
15 April 2024
Reply from White & Company PLC - Plymouth
Dear Kyle,
Thank you for your review. I will let Dan know that you were pleased with the service supplied.
Kind regards
Louis Spies
Sales Director
Reply from White & Company PLC - Plymouth
Hi Jo,
Thanks for your positive review, your kind comments will be passed to the staff concerned at our Plymouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
The guys were very helpful
The guys were very helpful, efficient and proactive. Five stars
26 March 2024
Reply from White & Company PLC - Plymouth
Hi Adam,
Thanks for your positive review, your kind comments will be passed to the staff concerned at our Plymouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Professional & Friendly service
I dealt with Andy Adams (Plymouth office) who was very professional and efficient. We had numerous delays that resulted in changing the move date each time but Andy was accommodating on each occasion.
On the actual move day, the load up was handled by Dan Skinner & Steve Weaver. These guys were polite and hardworking, and nothing was too much trouble. They carefully packed our furniture and protected our precious items. They even made the moving of our American style fridge freezer look easy.
Due to a distance of 400 miles between houses the delivery was three days later. Dan & Paul Peters moved us into our new house and they were again, incredible helpful, worked hard and made the whole move simple.
I would highly recommend White & Company.
Thank you Andy, Dan, Steve and Paul.
19 March 2024
Unprompted review
Reply from White & Company PLC - Plymouth
Hi Terry,
Thanks for taking the time to provide a review following your recent relocation.
We are so pleased that all went well and we have passed your kind comments to the staff concerned at our Plymouth branch.
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
In praise of Whites.
From the moment we contacted Whites, they were helpful, professional and courteous. The packing team were also professional, friendly and courteous. The actual packing was beautifully done and we had no damage or breakages. We have moved 23 times, so have experience in this!
21 February 2024
Reply from White & Company PLC - Plymouth
Hi Mr Harcus,
Thank you for your review, we are always grateful to obtain feedback regarding our Plymouth branch, especially when positive.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Fantastic service
Fantastic service, reasonable cost, cheaper than other removals and first class service
15 February 2024
Reply from White & Company PLC - Plymouth
Good Morning Elizabeth,
Thank you for your review, we are always grateful to obtain feedback, especially when positive, we have passed your kind comments to our Plymouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Everything was done quickly but…
Everything was done quickly but carefully all the people worked well together. Nothing scratched chipped or broken. The packing and unpacking was first class .very helpful in the placement of things. Special thanks to Brian who kept everything on track
1 February 2024
Reply from White & Company PLC - Plymouth
Hi Mrs Dawson,
Thank you for your review and glad to see that all went well with your relocation. We have passed your comments to Brian and all the staff at our Plymouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Great company to have on your side
Competitive quote. Great estimator and removals duo. Did exactly as promised for my long distance move.
8 February 2024
Reply from White & Company PLC - Plymouth
Hi Mr Paul,
Thanks for your positive review, your kind comments will be passed to the staff concerned at our Plymouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Used White's Plymouth for house move…
Used White's Plymouth for house move from Devon to Fife. Took out full insurance cover with the company they recommended. In transit, our quality (Sutcliffe) dining room table - part of a 10 piece matching suite - in vgc was badly damaged. £850+20% quoted to repair. Insurance settlement offer was £275. 3 months later and we cannot find even a secondhand suitable replacement for £275.
28 November 2023
Unprompted review
Reply from White & Company PLC - Plymouth
Hi Ian,
I have received the file from our Plymouth branch and I note that the repair estimate you provided was less than the insurance value determined by the insurers hence their reluctance to settle the claim for the full amount.
I am sorry that the damage occurred in the first place and that the insurance company declined to settle your claim in full but we are guided by their T & C's within the policies offered.
I have asked our Plymouth manager to contact you and explain in more depth.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Dan Skinner
Dan Skinner - Darren Phillips - Kyle Witherford went above and beyond in order to make sure our moving experience a positive one. Nothing was to much trouble and we really appreciate their thoroughness. Excellent service from start to finish and would not hesitate to recommend the White company to our friends and family.
17 January 2024
Reply from White & Company PLC - Plymouth
Dear Mrs White,
Thanks for taking the time to provide a review following your recent relocation.
We are so pleased that all went well and we have passed your kind comments to the staff concerned at our Plymouth branch.
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Great staff
Staff arrived in time every day. They were very friendly and sooo clean. All the goods seemed to be very well packed.
15 January 2024
Reply from White & Company PLC - Plymouth
Good Morning,
Thank you for your review and glad to see that all went well with your relocation.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
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