White Magic Studios Reviews 239

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the publishing process smooth and enjoyable. Many highlight the exceptional customer service, noting the personalized support and quick responses to their questions and concerns. The overall service is frequently described as excellent, with people appreciating the efficiency and ease of their experience. Reviewers are particularly impressed with the quality of the final product and the user-friendly journey from start to finish. However, some customers experienced issues with the company's service after publication, specifically regarding problems with unpublishing books and difficulties with communication when trying to resolve these issues. A few also mentioned that while the company is attentive during the initial stages, they encountered challenges with responsiveness later on.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Reviewers express high satisfaction with the service, consistently highlighting the professionalism and... See more

Product

Customers had positive experiences with product. Many reviewers expressed delight and satisfaction with the... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

User experience

Consumers find the user experience to be very positive and rewarding. Many reviewers felt guided and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been extremely impressed by the professionalism that White Magic Studios has shown (notably Amy) during the whole process. Millie and Amy are always very friendly and Amy has worked very hard t... See more

Rated 5 out of 5 stars

The publishing process was totally new to me & I can honestly say that Amy’s support was everything. There were stressful moments when I was overwhelmed with work & the publishing of ‘Career Coaching... See more

Company replied

Rated 5 out of 5 stars

Another great shout-out to Amy and her wonderful team at White Magic Studios! They have developed by second book, and it is great to see in print, and will soon be officially published on the plat... See more

Rated 5 out of 5 stars

I loved the name White Magic from the start. And I am so glad it was the one that appealed to me. I experienced helpful, and very friendly staff right from the start. Nothing was too much trouble, and... See more


Company details

  1. #12 of 20 best companies in Book Publisher
  2. #1 of 1 best companies in Animation Studio

Written by the company

Looking for a company that offers innovative and creative services to propel your projects and businesses to the next level? Look no further than White Magic Studios! Our multifaceted company offers a wide variety of services. At White Magic Studios, we pride ourselves on our experience and success in providing tailor-made solutions to match our client's unique needs. We work closely with each of our clients to understand their vision and goals, ensuring that the content we create is customized to their specific requirements. Our team of experts is committed to delivering quality work that exceeds expectations, and we are passionate about bringing your ideas to life. Whether you are looking for a captivating book cover design or an engaging book trailer, we have the skills and expertise to create content that will leave a lasting impression. So why wait? Partner with White Magic Studios today and let us help you take your projects and businesses to the next level with our innovative and creative services!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

239 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic service from White Magic Studios.

My experience with White Magic Studios was terrific. I heartily recommend them. They provided a wonderful artistic flair to the design and arrangement of the book, kept me informed at all times and were very patient with all the minor changes that (inevitably) took place. Many thanks to Vrinda and Ashley. It was a pleasure to work with you and I will definitely be back for the sequel.

14 April 2023
Unprompted review
White Magic Studios logo

Reply from White Magic Studios

Dear AE1,

Thank you so much for taking the time to share your wonderful experience with White Magic Studios! We truly appreciate your kind words and recommendation.

We're glad to hear that you had a terrific experience working with us and that our team, especially Vrinda and Ashley, provided you with a wonderful artistic flair in the design and arrangement of your book.

Your appreciation and intention to work with us again for the sequel mean a lot to us.

Thank you once again for choosing White Magic Studios. We value your trust and the opportunity to bring your vision to life. We can't wait to work with you again!

Warm regards,
Team White Magic Studios

Rated 5 out of 5 stars

Very happy with service received from…

Very happy with service received from White Magic Studios. Supportive and helpful all the way through the process of the production of my book whether with editing issues or cover design. Excellent communication throughout. The result was extremely pleasing.

4 April 2023
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Reply from White Magic Studios

Dear Simonio,

Thank you for taking the time to share your positive experience with White Magic Studios. We are delighted to hear that our team provided you with the support and assistance you needed throughout the production process of your book.

At White Magic Studios, we strive to provide exceptional customer service, and we are delighted to hear that our team's efforts resulted in an extremely pleasing final product. We understand the importance of effective communication and ensuring that our customers are satisfied with the outcome of their project, and we are glad to know that we met your expectations.

We appreciate your trust in our team, and we look forward to the opportunity to serve you again in the future.

Best regards,
Team White Magic Studios

Rated 5 out of 5 stars

Excellent, Outstanding, Highly Recommend!

I can't recommend this company enough. This is my first book I have written and John and Vrinda helped with everything I needed to get my book complete and out for sale. They are both very kind and helpful and all questions I asked were answered. I am very happy with the service and can't praise them high enough. Thank you for making my dream of getting a book published a reality!

3 April 2023
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Reply from White Magic Studios

Dear Luna,

Thank you for sharing your wonderful experience with White Magic Studios! We're delighted to hear that John and Vrinda were able to assist you with everything you needed to get your first book published.

We understand that the process of publishing a book can be challenging and overwhelming, especially for first-time authors like yourself. We're proud to have a team of professionals who are kind, helpful, and always ready to answer any questions you may have. We're glad to know that their support made a difference in your publishing journey.

We appreciate your kind words and we're happy to have played a part in making your dream of getting a book published a reality. At White Magic Studios, we take pride in providing high-quality services to our clients and it's wonderful to hear that you're happy with the service we provided.

Thank you once again for choosing White Magic Studios for your publishing needs. We hope to have the pleasure of working with you again in the future and wish you all the best with your writing career.

Warm regards,
Team White Magic Studios

Rated 5 out of 5 stars

Committed to achieving your goal

From the outset working with Ronald and Vrinda has been a positive experience, not having the first clue about getting published the guidance has been nothing short of fantastic in helping me get my work out there and in such a way that I will continue to work with them on future projects.

22 March 2023
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Reply from White Magic Studios

Dear Alex,

Thank you for taking the time to share your positive experience with White Magic Studios. We are delighted to hear that you had a fantastic experience working with our team, especially Ronald and Vrinda.

We understand that publishing can be a daunting process, particularly if it's your first time. That's why our team is dedicated to providing the best guidance and support possible to all our clients. We're pleased to hear that we were able to assist you in getting your work published and out there in a way that met your expectations.

We take great pride in building long-lasting relationships with our clients and it's wonderful to hear that you will continue to work with us on future projects. We're excited to see what you have in store and can't wait to help you achieve even greater success.

Thank you once again for choosing White Magic Studios for your publishing needs. We look forward to continuing to exceed your expectations and helping you bring your ideas to life.

Warm regards,
Team White Magic Studios

Rated 5 out of 5 stars

The Mediterranean Mystery

I found everyone at White Magic very helpful and friendly staff.
As this was my first book I had published..
Nearly 100 have been sold in the first three weeks.
It's a nice cover and the printing is very clear and easy to read.

21 March 2023
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Reply from White Magic Studios

Dear Malcolm,

Thank you for taking the time to write such a wonderful review of White Magic Studios. We are delighted to hear that your first book publishing experience was a success, and that you found our staff to be helpful and friendly throughout the process.

We are delighted to hear about the number of copies you have sold in the first three weeks, which is a testament to the quality of your writing and the presentation of your book. Our team takes great pride in producing high-quality printing and clear, easy-to-read copies of all our clients' books.

Thank you once again for choosing White Magic Studios for your book publishing needs. We look forward to continuing to work with you and helping you achieve even greater success in the future.

Best regards,
Team White Magic Studios

Rated 5 out of 5 stars

I really can not praise White Magic…

I really can not praise White Magic Studios enough. It is as simple as that. I have to thank John, Varun and Vrinda for everything they have done. I was mainly looked after by Vrinda and she has been fantastic. Nothing was too much trouble. If anything needed changing or tweaking with my book then it was done without fail. All questions were answered when I was unsure about anything and it has been a very rewarding experience.She has constantly kept me in touch with what is happening and been a star. My book is now out and it is everything I had hoped for. If you are thinking of using White magic Studios then I can say you will not be at all disappointed. They have been that good to me and deserve the 5 star rating I have given them. Thank you WMS.

28 February 2023
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Reply from White Magic Studios

Dear Gerry,

Thank you for taking the time to write such a glowing review of your experience with White Magic Studios. We are thrilled to hear that John, Varun, and Vrinda provided you with exceptional service and helped you achieve your goal of publishing your book, "Running Marathons for Charity".

We are especially delighted to hear that Vrinda went above and beyond to ensure that you were happy with the final product, answering all your questions and making changes whenever necessary. We believe that great customer service is key to our success, and we are glad that we were able to deliver on this promise.

Congratulations on the publication of your book, and thank you for choosing White Magic Studios to help you bring your vision to life. We appreciate your recommendation and look forward to working with you again in the future.

Best regards,
White Magic Studios.

Rated 5 out of 5 stars

As always the help and assistance was…

As always the help and assistance was superb and faultless

27 February 2023
White Magic Studios logo

Reply from White Magic Studios

Thank you, Brian, for your kind words about our help and assistance at White Magic Studios. We're glad to hear that you had a great experience with our team, and we appreciate your continued support!

Best regards,
White Magic Studios.

Rated 5 out of 5 stars

Great and efficient to work with and…

Great and efficient to work with and kept me posted throughout the whole process.

8 February 2023
White Magic Studios logo

Reply from White Magic Studios

Dear Heba,

Thank you for your review of White Magic Studios! We are delighted to hear that you found our team great and efficient to work with, and that we kept you informed throughout the entire process.

We take great pride in our ability to deliver top-quality illustrations and designs, and we are thrilled to have been able to provide you with the level of service you deserve. We believe that keeping our clients informed at every step of the way is essential to achieving the best possible results, and we are happy to have met your expectations in this regard.

Thank you for entrusting us with your project, and we look forward to the opportunity to work with you again in the future.

Our best wishes for the Prince Zaaki series of books!

Best regards,
The White Magic Studios Team

Rated 5 out of 5 stars

A Positive Experience

A Positive Experience
From my first phone call, I was impressed by the polite, friendly voice (John) which explained how White Magic Studios (WMS) help authors to self publish their work. All my questions were answered in full and it did not take long for me to decide on this form of publishing.
Once the process was underway, I also had email and phone discussions with Vrinda and John. I can honestly say I was impressed by their courtesy, helpfulness and friendliness in all my contacts. I was allowed to view my work and make comments/alterations throughout the process. Consequently, I was delighted with every aspect of the finished book which included its cover (designed by my grand-daughter), layout and letterings. I have no hesitation in recommending WMS to anyone who wishes to self publish.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Best for trailer videos

I can thoroughly recommend White Magic Studios. The video trailer they supplied was excellent and they were always helpful and constructive.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

First and Best of All Publishers

Unlike the several other publishers I have dealt with, in the past, I found White Magic Studios most approachable, most friendly, and always reliable. They are absolute masters of graphic design and have produced the most powerful, eye-catching covers for all 3 of my books I have been privileged enough to publish with them. Their text formatting is also second to none. I give them 5 star ratings across the board.

Harry Aslan (4.8 and 5.0 star rated multiple author)

24 December 2022
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Reply from White Magic Studios

Dear Harry,

Thank you for your incredible feedback on your experience with White Magic Studios. We're truly delighted to read your positive comments and to know that we've stood out as a publisher that values approachability, friendliness, and reliability.

We're thrilled to have played a part in bringing your books to life with powerful and eye-catching covers that capture readers' attention. Our graphic design team is dedicated to creating visuals that enhance your work's appeal and convey its essence.

Your appreciation for our meticulous text formatting means a lot to us. We strive to ensure that every aspect of your book, from design to formatting, reflects the highest quality and attention to detail.

We're grateful for your 5-star ratings across the board and for your decision to collaborate with White Magic Studios. If there's anything else you need or if you have more projects in the future, don't hesitate to reach out. We're here to continue supporting you.

Warm regards,

Customer Care Manager
White Magic Studios

Rated 5 out of 5 stars

Quick responses

Quick responses, clear instructions what the process involved and friendly, efficient communication throughout. Progress of book was communicated and I felt in control of its production from start to finish. Editing was prompt. It helped to have a designated person to correspond with who was efficient and encouraging. I was very pleased with the cover design and layout.

5 December 2022
Rated 5 out of 5 stars

White Magic Studios your amazing.

White Magic Studios has made my journey of writing my first book such a truly pleasurable experience. Totally throughout with whole process I received regular progress reports extremely thorough and completely so helpful and reliable. I felt I was part of a family and that for me was so comforting. John was the very first person I spoke to and was such a true support really was. Vrinda I have to say was just amazing so thorough and totally made everything so easy for me as a first time writer. An amazing team really are. White Magic Studios genuinely cares for your work and are so sincere in all they do. I highly recommend this amazing company and will be most certainly be using them again. I love them all. Brilliant ❤.

15 November 2022
Rated 5 out of 5 stars

I am 75 and a first time author

I am 75 and a first time author, I knew nothing about the process. White Magic Studios were the perfect people to produce my book. They took me through it stage by stage. Because I knew so little, I gave poor Vrinda a few headaches, sorry, which she dealt politely and professionally. My book is beautiful and is selling better than I could ever hope for. I will be sending them my second book shortly and look forward to working with Vrinda and John again.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Professional, friendly and respectful

I was very impressed with the services that White Magic Studios offer. They have distributed my novel to all major libraries and bookstores as well as online, and set up an author website, book trailer and so much more.

They have dealt with all aspects of the process very professionally and only proceeded after seeking my approval - they gave me full control throughout.

Vrinda and Ronald were both very friendly and helpful. They were informative and keen to answer any of my questions.

I would gladly recommend White Magic Studios to any authors as they have been outstanding.

27 August 2022
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Reply from White Magic Studios

Dear Carl,
Thank you for sharing your experience and your kind words!

We’re happy to know that our team has been able to help you with any questions or concerns along the way.
All the best with your book IQ Damnation.

Rated 5 out of 5 stars

First time publishing.

As this was my first time venture into writing a childrens book i needed all the help i could get . The team at White Magic Studios are experts in this field and helped me every step of the way. I am now a published Author thanks to them. They are all brilliant and brought my idea to life !

22 July 2022
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Reply from White Magic Studios

Dear Kevin,
Thank you so much for the kind words.
We're so happy we could work with you on your first book!
Our team is pleased to be a part of your publishing journey and we look forward to helping you continue growing as an author!

Rated 5 out of 5 stars

A happy and fulfilling experience

I've truly enjoyed working with Vrinda, John and the team at White Magic Studios.
They have listened carefully to my ideas, been patient while I fixed my mistakes, and always been clear on the process.
It's been an enjoyable experience that's helped me to finally realise my ambition and publish a book.

21 July 2022
White Magic Studios logo

Reply from White Magic Studios

Dear Vincent,
Thank you for taking the time to provide your valuable feedback and sharing your experience working with us.
We're so glad to hear that you are impressed with our services and support from our team.

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