White Rose Removals Reviews 289

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, polite, and incredibly hardworking, often going above and beyond to ensure a smooth moving process. The service provided is frequently described as excellent, with many highlighting the efficiency, professionalism, and care taken with belongings, even during challenging circumstances like extreme heat or unexpected delays. Communication from the team is also highly valued, with reviewers appreciating the prompt responses, helpful advice, and constant updates throughout the entire process. Reviewers often mention that the company makes what can be a stressful time much easier, providing a seamless and well-organized experience from the initial contact to the final delivery. Many would highly recommend this company for their reliability, professionalism, and the genuine care shown by every member of the team.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, politeness, and efficiency.... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Customer communications

People report positive experiences with contact, noting excellent communication throughout the process, from... See more

Delivery service

Users describe positive interactions with delivery services, highlighting the efficiency and friendliness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We moved house yesterday and chose White Rose removals as they were local to where i lived. From making that first phone call, Paul and the team were absolutely fantastic. Nothing was too much trouble... See more

Rated 5 out of 5 stars

We used White Rose Removals to move house this week, on the hottest day of the year so far! They were excellent, very polite and friendly and nothing was too much trouble for them. They worked extreme... See more

Rated 5 out of 5 stars

Excellent service, arrived on time, loaded van quickly, valuable items packaged securely and everything moved into storage efficiently. Team very friendly throughout. Storage costs very reasonable and... See more

Rated 5 out of 5 stars

We recently moved house from Garforth to Sherburn in Elmet. White Rose Removals were suggested to us by another company who were unable to accommodate us on our move date. We were so impressed with th... See more


Company details

  1. Removals Service
  2. Storage facility

Written by the company

Formed in 2010, we're a family owned removals company providing high standard removals services to homes and businesses all over the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

289 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic Service

Kevin and the guys helped us move on the 23rd, from my first contact with the firm and Paul coming out to do a run through, everything was spot on, they even turned up early on moving day! None of my endless questions were too much for them, every contact I had was friendly and professional. Only thing, we'll definitely be going for the full pack option next time!! Would absolutely recommend and would use again.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent removals company

Excellent removals company, would 100% recommend. Prompt and clear communication from Paul and Hannah and then Mick cheerfully coordinated the packing and removal process over 3 days (due to late exchange time). All staff had great communication skills and I never felt rushed. They took great care of my belongings including my piano. I’m really glad I chose this company - thanks to all.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Lovely friendly service from the moment…

Lovely friendly service from the moment I called to book. Excellent communication on arrival times and very efficient and friendly movers, didn’t have to help them once!!!!! Perfect!!!!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Removals Company

I was moving a long way after being in the same house for 45 years. I was very worried about the whole thing.
However I couldn't have had a nicer bunch of lads to pack and deliver all my things. They were so efficient and friendly. I can't praise them enough!

14 October 2025
Unprompted review
Rated 5 out of 5 stars

I used White Rose for my move in July

I used White Rose for my move in July. What stood out most was the team's meticulous care of my belongings and their seamless teamwork. Their professionalism and excellent customer service made the entire process highly efficient and, most importantly, stress-free.
An enthusiastic shout-out to the incredible crew: Kev, Bailey, Wayne, Ben, Ben, Graham, Sammy, Jayden, and Tony.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

When we first contacted Paul at white…

When we first contacted Paul at white Rose gelled with him definitely a bromans, we had a few problems with solicitor but he understood and moved our moving date no problem, then when it came to the day his lads were absolutely fantastic very clean and took care of our move with great care and in record time thank you Paul and the gang.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Expert service

White Rose Removals provided a fantastic service from start to finish. Paul's communication was excellent and made the process stress free. The removals team were polite, considerate and friendly. They did a brilliant job and took care of our belongings. I would not hesitate in recommending White Rose Removals.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Had a fantastic experience with white rose removals. The communication was excellent from the start and on my moving day the movers were so friendly and worked efficiently. Made the moving process feel less stressful. Would highly recommend this company.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding , three amazing lads , turned up early , so polite introducing themselves to us and then work began, they never stopped , nothing was too much trouble and they never stopped until the job was done , would recommend to anyone and such a reasonable price , great guys !

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Really amazing removal

Really amazing service. Packed and moved our whole family home. Super efficient, friendly staff, careful packing and moving. Also great communication before the move to make sure we knew what to expect. Stellar.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Move from Sherburn in Elmet to Kippax

Paul and Hannah were very helpful prior to move day. On the move day the team arrived and got straight down to loading the van, Jay, Sammy and Jordan were very efficient an friendly and did everything they cold to help the move . The day went well and we were soon in our new house. Thank you White Rose Removals

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Moving was actually pleasant 🤩

I've moved house many times over the last few years, nationally and internationally, and this was definitely one of my easiest moving experiences. From quote to move, it only took a week. I had White Rose pack and move my goods. The movers were super professional, very careful, problem solvers and friendly. They were also great with my dogs. All of my goods arrived in great condition and I was quickly installed in the new flat. They came to pick up the boxes when I was ready. We even had some issues with me misplacing a box, which they handled with support and humour :-) Thanks guys! I highly recommend them for you next move.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend!
Provided a quote quickly and Paul responded quickly to many questions throughout the process.
The team in the day were brilliant. Arrived in time, were friendly and fast and had the vans loaded quickly.
They were patient whilst we had to wait for our new keys and had us unloaded even quicker than it took to load as they sent extra bodies!
Would definitely use again

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Paul was fantastic and very accommodating with our booking as we ran in to a few issues with our chain. On moving day itself the team were great, a friendly bunch of lads and very organised resulting in the move running smoothly. Big thanks to Bailey and the rest of the team. Highly recommended.

27 September 2025
Unprompted review

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