Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more
Company replied
First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.
Company replied
First time I have used your company and hats off to Rob. His attention to detail was first class an excellent service so will definitely be using you again. Many thanks Bernard
Company replied
Company details
- #2 of 5 best companies in Septic tank service
- #1 of 5 best companies in Water Treatment Plant
Information provided by various external sources
Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier
Contact info
Stillington Road, YO61 3ET, YORK, United Kingdom
- 01347 825637
- sales@whitkirkwaste.co.uk
- whitkirkwaste.co.uk
4.9
Excellent
322 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional
Arrived on time, driver courteous and professional, good booking system, will definitely use again as we have done for the past 5 years.
28 April 2022
Reply from Whitkirk Waste Solutions
That is great to hear! Thank you for leaving us a review, our team really appreciate it.
Whitkirk Waste
Polite & efficient quick prompt service…
Polite & efficient quick prompt service , friendly helpful driver😌
7 April 2022
Reply from Whitkirk Waste Solutions
Thank you for your kind words! Really appreciate it.
Whitkirk Waste
Reply from Whitkirk Waste Solutions
Great to hear Ruth! Thank you for leaving a review.
Whitkirk Waste
Very helpful on the phone fast to carry…
Very helpful on the phone fast to carry out emptying or septic tank
driver also very good
30 March 2022
Reply from Whitkirk Waste Solutions
Thank you Andy, we appreciate the feedback!
Whitkirk Waste
Excellent service dealing with my order…
Excellent service dealing with my order then ease of payment to a very helpful driver with limited access, he also pointed out where I had a broken pipe - excellent.
23 March 2022
Reply from Whitkirk Waste Solutions
Thank you for taking the time to leave a review, we really appreciate it!
Good kept me informed and driver didn't…
Good kept me informed and driver didn't 'give up' even though he was late finishing
19 March 2022
Reply from Whitkirk Waste Solutions
We appreciate the feedback. Thank you!
Great guys
Great guys, left job neat and tidy and were polite and communicative from start to finish.
15 March 2022
Reply from Whitkirk Waste Solutions
Thank you Mr Wright, always good to hear our operatives were polite and tidy!
Reply from Whitkirk Waste Solutions
Thank you. Brilliant to know, we pride ourselves on our service!
Reply from Whitkirk Waste Solutions
Thank you! Always good to hear.
Reply from Whitkirk Waste Solutions
Thank you Patrick for taking the time to leave a review.
Helpful and friendly office staff and…
Helpful and friendly office staff and operator, and quick response.
28 February 2022
Reply from Whitkirk Waste Solutions
Thank you so much for your kind words!
Very efficient service provided
Very efficient service provided . All staff were very helpful, friendly and courteous.
23 February 2022
Reply from Whitkirk Waste Solutions
Thank you Mrs Haigh. Our team really appreciate the kind feedback :-)
prompt service on time & was provided…
prompt service on time & was provided with useful advice
11 January 2022
Reply from Whitkirk Waste Solutions
Thank you for your kind words.
Whitkirk Waste Solutions
Helpful call centre.Reliable
Helpful call centre.Reliable, quick response, efficient job. Pleasant operative
17 December 2021
Reply from Whitkirk Waste Solutions
That is great to hear! Thank you for leaving a review.
Whitkirk Waste
Great service
Great service. Driver was prompt, friendly and efficient.
15 December 2021
Unprompted review
Reply from Whitkirk Waste Solutions
Thank you Wendy for your kind words!
All done efficiently
9 December 2021
Reply from Whitkirk Waste Solutions
Thank you so much Mr Green for taking the time to leave a review. We really appreciate it :-)
Whitkirk Waste
Reply from Whitkirk Waste Solutions
Thank you for your kind words!
Reply from Whitkirk Waste Solutions
Thank you for the feedback, it's always good to hear!
Very professional
Very professional, courteous and friendly. Had no concern with the restricted advice, just got on and did the job.
8 September 2021
Reply from Whitkirk Waste Solutions
That is great to hear! Thank you for taking the time to leave some feedback, we really appreciate it.
Excellent service
Prompt service. Excellent communication via text and email. Good that there’s no need to sign for anything - very covid safe.
9 August 2021
Reply from Whitkirk Waste Solutions
We really appreciate the feedback Fiona. We aim to keep both staff and customers safe throughout these difficult times!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.