Whiz, smart choices! Reviews 

94
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and caring approach, making complex processes feel manageable. People frequently highlight the exceptional service and user experience, noting how easy and stress-free the entire process was. Reviewers are particularly impressed with the prompt response times and clear communication from the team. Many customers appreciate the detailed guidance and personalized information provided, ensuring their needs were met effectively. This dedication often resulted in quick and correct handling of processes, saving customers time and worry.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and timely... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional helpfulness and... See more

User experience

Consumers find the user experience to be positive, with many describing it as seamless, painless, and timely.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Figuring out insurance can be incredibly stressful. Celia made everything incredibly easy. She presented us with relevant options, asked great questions, and provided everything we needed. She kindly... See more

Rated 5 out of 5 stars

Célia was so amazing helping us set up our private healthcare for our family. She made it really easy, with the way she shared all the information, timeline and next steps. I'm so glad they were rec... See more

Rated 5 out of 5 stars

Celia was amazing helping me get set up with private insurance in Portugal. She answered all my questions and made the process as smooth as possible, especially as I don't yet know the language. She t... See more

Rated 5 out of 5 stars

I have been thoroughly impressed by Celia and the process that she and her team uses to navigate new users through all of the steps of onboarding. I'm thankful for her professionalism and attention to... See more


Company details

  1. Health insurance agency

Written by the company

Whiz is your smart choice when it comes to Health Insurance, Life Insurance, insuring your house and valuables, mortgage insurance solutions or even ensuring your pet's veterinary services. We provide the neatest solutions for Schengen visa travel insurance or assuring your coverage when abroad on a summer vacation. Buying an insurance policy is quite easy. Choosing the right broker - is smart !


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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No recent history of asking for reviews

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4.9

All reviews

(94)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daniela and the Whiz Team are the BEST

My husband and I worked with Daniela, who is incredibly knowledgable and helpful! There was one minor hiccup with our insurance provider (a data processing error on their end, I understand) that Daniela helped correct. Daniela's near instantaneous email responses were so appreciated!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience!

Daniela was an expert and helped us so much. We had many considerations when choosing our coverage options which was overwhelming. Daniela was able to explain everything in an understandable way and helped us make the perfect decision. She made this daunting experience smooth and easy for us. OBRIGADO!!

4 June 2025
Unprompted review
Rated 5 out of 5 stars

I contacted Daniela at Whiz Consulting…

I contacted Daniela at Whiz Consulting to learn about health insurance options here in Portugal. She was very helpful in answering my questions and explaining the different levels of insurance. It was an effortless process and I recommend her if you are looking for health insurance in Portugal.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I worked with Daniela at Whiz, and thanks to her I was able to gain a clear understanding of the details of my health insurance policy. Because I have a pre-existing condition, knowing what I would be covered for and when was critical. Daniela is very responsive and provided in-depth answers to my many questions.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Change of insurance providers

I made a change of insurance providers. Daniela helped me through the entire process. She answered all of my questions and was timely in her research of providers and quotes and responding with information. She is great!

28 March 2025
Unprompted review
Rated 5 out of 5 stars

From Overwhelmed to Appropriately Insured

We are new to Portugal and couldn't have set up our health insurance without Whiz-pt. Daniela has been amazing - professional, knowledgeable and patient. We are grateful to her and, based on our positive experiences with Daniela, we have no issues recommending you access Whiz.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

We are extremely happy with Ana Rita's service. She was professional, prompt, and provided us with options that met our Visa needs. We are extremely grateful to her and Whiz!
Thank you for offering this important travel insurance!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

I signed up for health insurance with…

I signed up for health insurance with the assistance of Whiz. Ana was a delight to work with. She was very responsive, presented me with multiple offers, and guided me every step of the way.

I highly recommend their services.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Ana was the best

Ana was the best! She was clear in her explanations and respectful. She kept me up to date at all times. Ana is well informed and a true professional. She made me trust the process.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Ana Rita Andrade was very helpful in…

Ana Rita Andrade was very helpful in coming up with a solution that worked for us. She was attentive to detail, patient, and responsive to our needs and communicating with her was always a pleasure; making the whole insurance process very smooth. Thank you Ana!

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Consultative and supportive

Ana Rita has been extremely communicative and consultative, and clearly explained the product and process. I can't recommend Whiz highly enough, they are experts at making a confusing process very easy to understand!

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ana at Whiz is amazing. Excellent customer service! She worked diligently to get us the private health insurance we needed for our move to Portugal.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Ana was amazing to work with...

Ana was amazing to work with as she was able to secure the health insurance policy I wanted in a matter of days. She was quick to respond and kept me informed all along the way. If I need additional insurance once I get settled she will be my first call. She has been by far the best insurance agent I've worked with.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

A joy to work with

Ana was helpful, prompt, and friendly in helping us navigate the health insurance process. We were able to secure our policy quickly and easily. We very much were helped by Ana's input.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Ana Rita and the Whiz team made our search for health insurance in Portugal easy and smooth. My wife and I were provided with detailed information for every possible option according to our needs. I would highly recommend Whiz!

7 June 2024
Unprompted review

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