Good stuff but when i moved to living on just a state pension i couldnt afford so much going out on a box of loo roll so cancelled my long standing subscription. So was surprised to find, months late... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast delivery for good toilet paper and other home products. The toilet paper individually wrapped for either displaying nicely (if you're that sort of person, which I am) or gifting as a cheeky "happ... See more
Company replied
No one enjoys buying toilet paper. Period. So buying in bulk and having it delivered was appealing. And Who Gives a Crap makes it more appealing by giving back. That makes me feel good - doing busines... See more
Company replied
Great toilet paper, with an even better company and message behind it. We used to say; when the right choice becomes the easy choice, the world will get better. Who Gives A Crap is doing their part to... See more
Company replied
Company details
Information provided by various external sources
Feel good toilet paper that uses 50% of its profits to build toilets in the developing world. 100% recycled. Free delivery! Order from whogivesacrap.org
Contact info
Melbourne, Australia
- wedo@whogivesacrap.org
- whogivesacrap.org
4.2
Great
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely toilet paper
Lovely toilet paper. Delivered when you need/want it. Thank you for making toilet paper that gives back!!
20 July 2026
Unprompted review
Reply from Who Gives A Crap
Thanks so much for the love and for being part of what we do, Claire! We truly appreciate your support towards our mission of giving everyone in the world, access to clean water and a toilet!
GREAT PRODUCT
Very happy with Who Gives A Crap Toilet Paper. I found it to be of good quality and doesn't disintegrate like other toilet brands. Easy to order online and fast delivery.
20 July 2026
Unprompted review
Reply from Who Gives A Crap
It's awesome to hear you're having such a great experience with us, Christine! Welcome to the fold, and thanks a ton for supporting our mission!
You certainly do give a crap
Nothing is too much trouble for you, everything done efficiently and fast and products superb
Well done you 🌟🌟
7 July 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for your thoughtful review, Lynn! We always aim to keep things simple and quick for you, so it means a lot to know we're getting it right. Thanks so much for the love!
Always first class service and the…
Always first class service and the toilet paper is brilliant.
19 July 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for the lovely feedback, Ann! We work hard to make sure both the product and the support hit the mark, so it’s awesome to know you’re having such a great experience.
Great product and i love the cute…
Great product and i love the cute wrapping. Happy i can buy it at aldi too. Subscriptions dont work for me and being able to buy it when and where I want is important
20 July 2025
Unprompted review
Reply from Who Gives A Crap
Thanks so much for sharing this, Liza! We totally get that subscriptions aren't for everyone. We're super glad you can easily grab them on your regular shop whenever you need a restock. Thanks for your support!
A definite Winner…
Plastic bags are so useful when it comes to disposing of rubbish but this product is made of 100% recycled material; the bags are a great size, sturdy and cheerfully coloured. Love them and couldn't recommend more! Any email correspondence was answered promptly.
14 May 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for sharing your awesome review, Jenny! We love hearing that the bags are doing a great job and that your experience with our team was smooth from start to finish. We appreciate you sticking with us!
Great toilet paper
Great toilet paper, environmentally friendly, the packaging looks cool, and the quotes are funny!!
1 May 2026
Unprompted review
Reply from Who Gives A Crap
We're glad the wrapper jokes gave you a laugh, Kiley! Writing those is half the fun for us, so it’s awesome to hear the whole package is hitting the mark for you. Thanks a buttload for your support!
Totally unhappy customer
I placed an order and made sure I selected non subscription, according to them I don't have a subscription but they took £39 out out of my bank account anyway for a subscription Idont have. I will have to get the bank to deal with this as a fraudulent payment and make sure they never pay them again.
This is a con, wished Id never bothered with them, can't speak to anyone, it's all emails. They send a standard email back saying sorry for delay they will get back to you,probably because they have such a backlog of complaining customers. Dont buy this product unless you want the hassle of trying to get money back for goods you did not order. It is a rip off! Company is almost a bunch of scammers. Not to mention the delivery was terrible, box was thrown over the fence, rather than ring the bell, box burst open on impact leaving toilet rolls rolling round yard, shocking!!!.
4 June 2026
Unprompted review
Reply from Who Gives A Crap
We are so sorry to hear about your experience, Lorraine. This is definitely not the standard of service we hold ourselves to, and we completely understand how frustrating and stressful this whole situation must be. We've requested your details here on Trustpilot so we can find your order, but we haven't heard back from you just yet! Whenever you get a chance, please reply to our message so we can sort this out for you right away.
The paper is soft and does what it is…but wrapping each roll individually does not feel very eco-friendly to me.
The paper is soft and does what it is supposed to do, but I have issues with each roll being individually wrapped, even if the paper is recyclable. It just seems such a waste. Also, they are expensive, and a pack costs me £18.00, which is far higher than I pay for recycled paper. I get it is bamboo, I get they are different and trying to be fun, but wrapping each roll individually and using a cardboard box for 18 rolls feels a bit like an exercise in how to create recycling.
14 July 2026
Unprompted review
Reply from Who Gives A Crap
We completely get that the individual wrappers can raise some questions, Susan! We wrap them this way to keep the rolls clean and hygienic without using any plastic packaging. Since the wrappers themselves are paper, they can easily be recycled or even reused. We also hear you loud and clear on the price difference. Bamboo does naturally cost a bit more to produce than standard recycled paper, so we totally understand how that initial price tag feels heavy on the budget. When you crunch the numbers on the cost per 100 sheets, we actually tend to stack up pretty favorably against most brands on the market. We’re always looking at ways to make sustainability more affordable, and we really appreciate you giving us an honest try!
Very satisfying with the product you…
Very satisfying with the product you can feel the difference between the regular toilet paper immediately, very good quality toilet paper and no toxic chemicals, and I can brag enough about the trash bags simply the best love it, and boy the delivery service is top notch too, very good job keep up the great work.
16 July 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for the review and the compliment, Denise! We love that our paper and trash bags have completely won you over compared to the standard stuff. We promise to keep the good stuff and good service rolling!
Great company
Great company. Quality loo roll, and makes you feel good knowing you’re giving something back. Super easy to order and I now have my loo roll on display as the packaging is pretty cool..good to order in bulk as you never run out and have to dash to the corner shop 🤪
16 July 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for leaving us your wonderful review, Emma. There is truly nothing better than peace of mind in the bathroom (and a stacked wall of cool wrappers)! We appreciate your support and help in doing our mission to give back. We are so incredibly lucky to have you in our corner!
Efficient reminder & delivery of order
Efficient reminder & delivery of order. Product good quality and delivery lasted the year easily.
Very happy with both product and the Company.
16 July 2026
Unprompted review
Reply from Who Gives A Crap
We're so excited to hear that a box got you through the year Jan! It's our goal that our reminders and deliveries are making life a little easier for you, so we're glad to hear it. Thanks for your support!
The worst
They trick people into an automatic subscription. Booo. They are the worst.
15 July 2026
Unprompted review
Reply from Who Gives A Crap
We are so sorry for the frustration this experience may have caused you, Brian. It is genuinely never our intention to make anyone feel tricked or forced into a subscription. We can see our team has already reached out to help clear up how our subscriptions work, and we appreciate your thoughts on how things went wrong on your end. We are always working on ways to improve, especially in making our subscription process feel much more seamless, transparent, and easy to manage. Thanks again for sharing your feedback, and we hope you'll still be a part of the fold.
My bum is happy
My bum is happy, the service is great and the whole concept brings a smile to my face. The cat was an extra bonus 😀
15 July 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for your wonderful review, Louise! We are glad we could bring a little joy to your home and keep things running smoothly. Thanks a buttload for the amazing support!
Deeply unhappy and asked for a refund
I placed an order on 5th July. They chose Evri as the delivery agent. Evry confirmed they had received the package on 7th July. Every said my parcel was out for delivery on 8th July and then said " This parcel is bigger than expected" and I have had no update since. I have contacted both Everi and Whogivesacrap and after initial reassurances have heard nothing from either for the last 4 days. Deeply unhappy. I've asked for a refund.
5 July 2026
Unprompted review
Reply from Who Gives A Crap
We are incredibly sorry for the radio silence. Waiting around for an order with no updates is never ideal, and we are sorry for any inconvenience this delay may have caused. We can see our team has now been in touch to arrange a full refund on this order for you. We'd love the chance to try and turn things around further for you and would be happy to help arrange a swap for future orders to be sent with an alternative courier. If you’d like to take us up on that courier switch or need anything else at all, please feel free to reply to our email, and we’ll be happy to get that sorted for you!
They certainly DO NOT give a crap
For a company that likes to shout that they "give a crap" I was disappointed to find out that they still use Evri as their primary courier. They lost my parcel again and it had to be resent with DPD who got it to me next business day (As it should be, no-one wants to run out of loo roll)
Evri do not give a crap about their staff, or their clients or the environment, why would you choose them as a business, because they are the cheapest, which just reiterates that however much who gives a crap shout that they give a crap, they in fact, do not, they only care about making as much money as possible.
And they had the audacity to upgrade my account to only have orders delivered through DPD to try and appease me, every order for every customer should be sent through a delivery company that gives a crap.
I will not be ordering from them again. I'm going to try naked paper instead, they use DPD for every order and are somehow still cheaper than who gives a crap.
30 June 2026
Unprompted review
Reply from Who Gives A Crap
We really appreciate your honesty, Lucy. We're genuinely disappointed by what happened and understand why your trust in us has taken a hit. Waiting around on something as essential as loo roll is never a position we want our customers to be in. We're working with multiple couriers across the UK to balance reliability and cost in different regions. Evri handles a significant portion of our volume, but that doesn't excuse what happened to your parcel. We've upgraded you to DPD for future orders which is our attempt to make this right on our end. We know that might feel like too little, too late, and we can't undo the inconvenience or broken trust this caused. We're sorry we didn't deliver for you this time, but hope you may be willing to give us another chance in future.
Great firm to deal with
Great firm to deal with. Feel like a valued customer after just 2 deliveries. Product is great and does last a long time. I delayed my second subscription order by 3 weeks and still had 3 rolls left over. I'm impressed.
6 July 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for leaving an awesome review, Neil! It's great to have you rolling with us and feeling like a valued part of the family after just two deliveries. We wanted our subscriptions to be as flexible as possible so you can easily push things back to match your actual rolling pace, so we're glad the leftover-roll buffer worked out perfectly for you! Thanks a buttload for the wonderful support.
Just brilliant.
I have been using this for about 3 years now - I was a little sceptical at first and the recycled stuff didn’t really work for me but the bamboo version is a game changer - it lasts soooo long and having done all the calculations works out so much cheaper than something like Andrex or even a posh store brand version which is like for like. I will never change now. Perfect. Pretty too!
15 July 2026
Unprompted review
Reply from Who Gives A Crap
Thanks so much for the lovely feedback, Nicola! We love that you actually did the calculations, there’s nothing better than finding out the sustainable option is also the best one for your wallet. We're glad you gave the bamboo a chance, and we feel incredibly lucky to have had you rolling with us for three years now! We promise to keep the good rolls coming!
Great products
Great products, nothing packaged in plastic, great customer service if your shipment gets lost in the mail.
15 June 2026
Unprompted review
Reply from Who Gives A Crap
We're so glad our team could swoop in and get things sorted for you when your delivery took an unexpected detour, Leigh-Ann! We always want to make sure getting your orders is completely reliable and stress-free. Thanks a buttload for your support!
The fact that your finger doesn’t…
The fact that your finger doesn’t pierce the paper while in action is enough to convince me it’s good stuff. The easy auto process and fast delivery is a bonus.
14 July 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for sharing your review, Phillip. We're happy to hear that our rolls are reliable when it matters most and that deliveries are making your life a bit easier! That's exactly what we're here for, and we can't wait to keep you stocked. Thanks for your continued trust!
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