Wholesale Botanics Reviews 

1,121
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful aromas, premium product quality, and exceptionally prompt delivery service of their orders. Consumers also deeply appreciate the beautiful presentation, careful packaging, and fair pricing provided by the business. Many people state that they will continuously purchase items from this supplier due to consistent satisfaction. Some reviewers were not happy with the product quality, noting serious concerns about synthetic ingredients or incorrect items received in their packages. A few people additionally mentioned frustrating issues regarding melted components or missing items that negatively impacted their overall purchasing experience.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the essential oils smell wonderful,... See more

Quality

Consumers find quality to be exceptional, expressing great satisfaction with the pure and potent essential... See more

Order

Reviewers highlight positive aspects of order processes, describing them as smooth, professional, and very... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and fast shipping... See more

Price

Users describe satisfaction with the pricing, often noting that costs are reasonable and represent great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife makes many products is soap, tall, laundry soap, multiple health, healthcare, and beauty products, and we’ve gone through several companies for essential oils botanic by far has the best scent... See more

Rated 5 out of 5 stars

I am absolutely delighted with my order from Wholesale Botanics! The standout feature is their incredible selection of unique oils - where else can you easily find osmanthus and blue lotus? Each blend... See more

Rated 5 out of 5 stars

Got my order today and was surprised by how well it was packed up. Loved their packaging, definitely feels like upscale supplier giving you premium product. Can’t wait to use these products in my face... See more

Rated 5 out of 5 stars

I purchased 4 essential oils from Wholesale Botanics. It was my first time ordering from them. I am thrilled with the oils!! They smell amazing, are packaged well and I made the most wonderful scen... See more


4.8

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(1,121)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The oils are wonderful

The oils are wonderful — this is my second time ordering and I really love them. The packaging is beautiful and the shipping was very fast. Unfortunately, one oil in my order was mixed up by mistake. But I understand how busy things can get before the holidays. Overall, still a very positive experience.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Seems great so far!

Packaging was great - nothing broke and it was pretty. Oils seem high quality. Shipping didn’t take too long. I am using these for my bees so hopefully this will help them!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

I run my own essential oil brand

I run my own essential oil brand, and Wholesale Botanics has been one of my main suppliers. The quality of their oils is consistently great, and everything arrives well-packaged and professional. The scents are clean and true to what they should be, which is really important when creating blends for customers. Shipping has been reliable, and overall they make it easy for small businesses like mine to create high-quality products. I’ll definitely continue ordering from them

22 April 2026
Unprompted review
Rated 5 out of 5 stars

I love oils!

I love the package the oils arrive in, it's very strong and clean design. The oils themselves smell so so good! The tincture bottles they come in very handle for testing scent samples.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Not actually 100% essential oils

Not truly 100% essential oils. I ordered cistus, petitgrain, sweet orange, myrrh, benzoin, and spruce. The cistus is unrecognizably floral and not what cistus smells like. The benzoin and amyris are thin and flat. Spruce is significantly off from samples from other suppliers I have used over the years and still have in stock. The comparisons are from reliable industry suppliers at similar price per ounce, but all the oils I received are thin and different. This feels like borderline to outright fraudulent misrepresentation when a customer who has used essential oils for many years can not recognize the scents in the bottle relative to the name and claims on the label and website.

14 April 2026
Unprompted review
Wholesale Botanics logo

Reply from Wholesale Botanics

Hi Evan,

Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations, especially as someone with extensive experience using essential oils over many years. We understand how disappointing it can be when an oil’s aroma profile differs from what you anticipated.

As mentioned in our email correspondence, we carry two different grades of oils — 100% Pure Grade and Botanical Grade. Our Pure Grade oils undergo GCMS testing to help confirm the plant’s authentic chemical composition and profile. Botanical Grade oils, however, are not GCMS-tested, meaning their exact composition is based on supplier representations and has not been verified through batch-level lab testing.

Variations in aroma strength, depth, and complexity can occur between these two categories. And, as an experienced essential oil user, I'm sure you know that even a pure essential oil can vary from batch to batch as they come from natural material.

We also understand and take seriously your concerns regarding misrepresentation. Transparency is very important to us, and we are actively working to improve the visibility and clarity around our oil grading system so customers can more easily distinguish between Pure Grade and Botanical Grade products before purchasing.

The easiest way to identify whether an oil is Pure Grade or Botanical Grade is by checking the Oil Report section on each product page. If a GCMS report is available, the oil is part of our Pure Grade line.

That said, we never want a customer to feel disappointed or uncertain about their purchase. As a reminder, we offer a 30-day refund policy on all our oils, even ones that have already been opened.

Please feel free to reach out to us if we can be of any further assistance.

-WB

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