Wholesale Payments Reviews 

It was a easy process to switch over the rep
Even set a new machine because it wasn’t working properly

We tried using them at Armed Gun Barn. We chose this company based on the promises they made during the sales process. Unfortunately, our experience was very different from what was presented. Several commitments that were made before we signed on were never fulfilled, and communication became increasingly difficult when we tried to get answers.

The most disappointing part wasn't that problems arose. It's that the company failed to deliver on the expectations they set from the beginning. We invested our time and money based on those promises, and the end result fell far short.

I hope they improve their communication and follow through on the commitments they make to future customers. Based on our experience, I cannot recommend them.
Precious Rowe works customer support and was the one employee I can give a great review for. She was kind, wanted to get us answers, but knew her limitations as far as promising refunds, etc. Precious is precious. But she probably needs to find a new company to work with.

Great service customer service by Sean is seamless payment method is incredible. Probably the best I’ve seen in a very long time equipment easy to use website easy to navigate saving me a lot of money.

Daisha was very professional and patient while assisting me. She explained everything very well.

Please stay away from this company. They charged me a lot of money for something that was not disclosed upfront. I was told there would be no charge, but unfortunately, they ended up charging me a significant amount more than $1,000 on each account. I feel misled and would not recommend this company to others.

The person I dealt with was named Eric. Every time I called him, he said there were new people in the company and that they did not know what to do. A couple of times, he told me he would speak with his managers and promised that the money would be reimbursed, but that never happened.

I eventually canceled the contract with them. However, I have now received a letter from a collection company stating that I owe $694 for the credit card machines.

Based on my experience, I strongly advise others to be very cautious before signing anything with this company and to ensure all terms and charges are clearly confirmed in writing.

Please stay away from this company. I was told there would be no charge, but I was later billed more than $1,000 on each account without this being clearly disclosed upfront. I feel misled and would not recommend them.

The person I dealt with was Eric, who repeatedly gave excuses about new staff and promised to speak with management and refund the money, but nothing was ever resolved.

I canceled the contract, but I have now received a collection notice for $694 for credit card machines. This experience has been frustrating and unacceptable.

Very helpful and showed concern and compassion.

Gena Herrera has been so helpful at Wholesale services. They really do work with small businesses, and offer some of the best rates. I am glad to continue bringing my business here.

I am disappointed with my experience as the owner of Elegant Cuts II. I have been working with support agent Precious Rowe for several days to resolve missing deposits that have not been received since May 26.

Between May 26 and June 8, no deposits were made into my account, and I received no notification that there was an issue. I only discovered the problem after noticing the missing deposits and contacting customer service myself.

Wholesale Payments has done an excellent job handling my needs as a business owner. Robert Huerta and Katelynn Baker were quick to respond to my needs whenever I have a question or concert. I appreciate good customer service.
Billie Colson
Independence Gallery
owner/artist

I work at CLEARY'S AUTO and was helped by Kiersten Young she was very kind and made sure all our information was accurate. would work with them over the future.

Kiersten young, was very helpful and explained word for word about the wholesale payment reward system. Business Name: Junior Garage
Support Agent's name: Kiersten Young

Wholesale payments is a great company to work with. Customer service is second to none, customer service rep Precious Rowe was great to work with. She answered all my questions and walked me through step by step on what I was to expect in the next couple of days. Great company.
Pops Place

Wholesale Payments screwed me out of $5,000
And refused to return my money. They are the Biggest Crooks in the business. I no longer except credit cards because off them.

Very welcoming and pleasant. Very well organized.
Kiersten Young was very helpful

Great customer service! Katelynn Baker and Tajche Griffin (TJ) are amazing, I was never left with any questions or concerns that were not answered in a timely and professional manner! Used for my business: Martin's Commercial Refrigeration

I was having trouble logging in to view my statements. I spoke to Kiersten Young and she took care of everything promptly. It's refreshing to call a company and actually have someone answer the phone. It's even more refreshing to have your problem fixed in just a couple minutes. Thanks again, A&G Shooting

Kierstin Young didn't hesitate to help us out and did everything possible to correct our issue and make sure it didn't happen again. We just started our company Connex Cowboys, and needed a credit card processing system. We chose Wholesale Payments as our go to company. SO glad we did, and I got to wrok with Kierstin!

Lady was super polite and helpful.

Wholesale payments are a scam. I use their company for processing 1 day and my salesman Greg Rogers picked my terminal the next day. So he never told me to sign a cancellation. After several months I found out that wholesale payments were taking out a fee even though I wasn’t using this company. I called Mr Rogers and he said he would take care of it. We talked about what I had to do I had to sign a cancellation letter. I wasn’t happy about that because there were several questions I didn’t agree with. Wholesale payments will not refund the fees they took from me.