My interaction with Wholesaleroots have always been great. However, when I first ordered I was slightly anxious about whether this was a legit website and how long the products would take for me to re... See more
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I have paid and didn't receive any package tracking. They don't answer to my emails. They're scam
I spent an extra 75 for express shipping that still took 3 days... which is ok if..... there wasn't a signature requirement added on! I work till after dark every day so I couldn't be home. I tried to... See more
Company replied
I contacted your place by phone and got a call back immediately. The entire transaction was simple and worked smoothly. Delivery was quick and product was of high quality. Would definitely recommend... See more
Company replied
Company details
Written by the company
Our mission At “WholeSaleRoots”, we firmly believe that good nutrition incorporating all natural and organic foods is critical to living a long and healthy life. We are dedicated to bringing you the best quality all over the world. We pride ourselves on quality products, prompt shipping and top-notch customer service. There are so many preventable diseases and degenerative illnesses in our modern society that are due to inadequate diet and nutritional deficiencies. It’s up to us to take care of ourselves nutritionally. In an effort to empower you with knowledge, we strive to provide an abundance of resources and scientific literature with most of our products. We encourage you to do as much research as you can. Armed with the knowledge and our high-quality products, natural, raw and nutrient-filled, we believe you will find that you look and feel much better! We seek to gain the trust of our customers one at a time. If you ever have a question, please let us know and we will work to answer it as soon as possible. Check out Our Blog! What sets us apart? Reforestation and cultivation are two words that We keep high in our mindset. It is also a Blessing for Us at WholeSaleRoots to be part of raising Higher Consciousness & Good Health on Our Mother Earth.
Contact info
618 E. South Street, 32801, ORLANDO, United States
- +1 (347) 480-0989
- sales@wholesaleroots.com
- wholesaleroots.com
3.4
Average
82 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Wholesaleroots
Thank you Mr Travis. Always at your service.
Good product, poorly packaged!
Good product, but lack of care shipping. Seriously need to tape boxes better so product isn't leaking out! Seems to be a recurring issue.
17 July 2023
Reply from Wholesaleroots
Hi Jeff, Glad to hear the product is good. As for the box, yes, we have stopped using those boxes and have improved as you will see with your new order that is on its way.
I received my package opened and a…
I received my package opened and a soapy film over my entire order. I have ordered several times without this issue and I don't think it at all reflects the consistently high quality product
8 July 2023
Reply from Wholesaleroots
Hi Mr Mitchel. Sorry to hear about your package. Why have you not contacted us? Please send a photo. We notice that it was left on your doorstep and was not handed directly to you. We send our packages sealed. Please contact us personally.
Good business and fast shipping
Good business and fast shipping. The only reason I gave 4 was because of the processing. Having to send a cashapp then email to verify your purchase via email is too much. It actually seemed a little sketchy for a first time customer. Hopefully they'll work out the kinks. Other than that, I'd shop with the again.
11 July 2023
Reply from Wholesaleroots
Thank you for the review and the advice. We have improved the Checkout Process and Payment through CashApp and Zelle is Automatic and we are notified automatically.
Knowledgeable about their products
6 July 2023
Reply from Wholesaleroots
Thank You. Always at your Service.
Reply from Wholesaleroots
At your service always.
Reply from Wholesaleroots
Great to hear that. Always at your Service.
Hands down best seller
Arrived exactly on time super quick simple and easy, discreet and great quality 10/10 would buy again
27 June 2023
Reply from Wholesaleroots
Thank You Joe. Always at your service.
Reply from Wholesaleroots
Always at Your Service.
I can’t recommend a more honorable…
I can’t recommend a more honorable trustworthy company to purchase MHRB. Above and beyond customer service. Great price, super fast free delivery.
16 June 2023
Reply from Wholesaleroots
Thank you Mr. Daniel. Always at Your Service.
Easy to keep track of your purchase.
5 June 2023
Reply from Wholesaleroots
Thank you. Always at Your Service.
Reply from Wholesaleroots
Always at Your Service.
Reply from Wholesaleroots
At your service always. 3%offcupon
Repeat customer issue resolved
I am updating a review with a higher rating because my issue was resolved. There was a problem with shipping and communication, but have received my order and everything appeared to be back to normal.
After the first several days with no response and confusion about my order and tracking number, I was contacted and updated until my package arrived. I understand that the shipping issue affected more than just my order, and that this person probably had a lot of impatient clients to respond to. I've decided to keep my business here, as every other experience has been without issue.
15 May 2023
Reply from Wholesaleroots
Mr. Rodriguez, pardon the delay, but your package was sent out. Here is your tracking info. https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9461209205568001393052
We understand your sentiments and apologize for the delay.
Regarding shipping times, you are correct on our website it says prompt shipping but sometimes as in your case, its not very prompt. But nevertheless we always deliver and if not we refund your money.
If every other time was excellent and we delivered, why become so irate?
We wish you the best.
The customer service was horrible
The customer service was horrible. Very hard to get a response. And the product was the worst I've ever received or worked with ever. The yeild was absolutely trash. And the potency was lackluster. I asked for my money back. They didn't want to work with me or find a solution at all. I'll never buy from this website again.
30 May 2023
Reply from Wholesaleroots
Sorry to hear about your bad experience. We did respond to you as soon as humanly possible and you did receive your package.
When you say potency that means you did not use the product for its intended use which is Tye Dye. I rest my case. Everyone else is and was happy with the same product.
Good Riddance.!
Reply from Wholesaleroots
At Your service.
BUYER BEWARE!!!
Recently ordered 1kg of M.H. whole bark from this company on the 27th of May, 2023. Since I ordered on a holiday weekend I didnt expect it to ship the same day, but i never expected I would get this much of a hassle. Here we go, I called the business number provided on the site on the 30th of May and was able to get ahold of someone who said they were Claude and I asked about my order. He was having trouble finding any information on my order from the drop, told me he would have to check into it and give me a call back. So within a few minutes he did call back, and assured me he found the info and the package information and tracking would be sent over by the end of business that day. The next morning when I had still not received any information I wrote an email that requested my information for my shipment or I'd be asking for a refund. Later that day I received the email for shipping and tracking, but heres the thing, they shipped it to an address that i did not give them! Do not even know where they pulled the address from, because its not even an address in my city/area or anything! Upon contacting the USPS, they told me that if the vendor put the wrong address on the shipment that there was no way to stop the package from being sent back to the sender (since they sent it to an undeliverable address). When I noticed this address debacle this morning and contacted the company again, the gentleman on the line for the business (claude/claudio, or whomever it truly is) got extremely irrate with me about how they are not liars and conduct business professionally. I do not believe this to be the case. At this point my emails are not getting replied too and if I call I'll go to voicemail. So please use my 129 buck rip off experience to save yourself your time, money, and sanity. I'll say one last thing before I go... there is a number on the site, they will field your calls and answer questions... use this to your ability. Call from an unblocked number, talk with the gentleman, get a feel for his voice. Call back another time, this time block your number, let it go to voice mail and hear the voice then. Trust me, 2 different voices! Hope this will help some others make more informed decisions than I made.
27 May 2023
Unprompted review
Reply from Wholesaleroots
Goodness Gracious what an ordeal you have suffered. Our apologies. You were refunded your money and we ask for you not to order with us anymore. Thank you and we wish you all the best.
Very fast delivery with little hassle…
Very fast delivery with little hassle for my online shopping.
8 May 2023
Reply from Wholesaleroots
At your service.
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