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3.2

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TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

One of the worst experiences I've ever…

One of the worst experiences I've ever had: went there and left the car for an A/C leak diagnosis. The owner called me back after a while and suggested an expensive radiator replacement which I wanted to think about. He already mentioned that he ordered the parts, which made the situation weird and suspicious because I didn't ask for that. I went there to get the car back, and there he asked me if I knew about my front bumper not being perfectly fixed as some plastic parts were broken. It was suspicious that he didn't mention this in our phone conversation. They clearly had no idea how to take the bumper away to inspect and they just brutally pulled on it and ripped the plastic apart. They didn't want to take responsibility for that, stating that it was like that from before, but that's funny because they had every opportunity to mention that before I got there and they didn't. Clearly the guy that worked on the car didn't communicate to his boss the dumb thing he did. After arguing with the owner, he forced me to get outside, and while I was waiting there, one of his employees came at me and told me to go home as I can not win this. They were dishonest, they tried to force my hand into getting their expensive service, they were incompetent in dealing with the car, they treated me badly as a customer. People need to be aware of their practices

20 September 2018
Unprompted review

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