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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, with many highlighting the positive impact on anxiety and sleep. The customer service also receives frequent commendation for being responsive and helpful, often going above and beyond to resolve issues. However, some customers experienced issues with their orders, such as receiving incorrect items or flavors, or having initial orders unfulfilled. There were also occasional concerns regarding delivery services, with some reviewers reporting delayed parcels, items delivered to the wrong address, or problems with courier communication.

What people talk about most

Product

Clients share positive opinions on product, with many praising the great variety, fantastic flavors, and... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the fantastic... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise fast delivery, with... See more

Order

People report ambiguous experiences with their orders. While some customers had issues, such as receiving... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome company, one of the best I've came across, Loving the flavours, of these e liquids, and there very good on your coils, and at a very good price, for CBD that really does wonders, for my Anxiet... See more

Rated 5 out of 5 stars

Ok. My initial order wasn't fulfilled but Whysocbd got hold of me and apologised for the inconvenience and sent me a nice tub of gummies to say sorry. The gummies cost twice as much as my original ord... See more

Company replied

Rated 5 out of 5 stars

Great product ive been buying gummies for pain for over a year and they really help and also helped with my moods my last order I ordered some vapes which I had before going bed and seem to help m... See more

Company replied

Rated 5 out of 5 stars

Reasonable choice of flavours and strengths, nice zingy taste. Find these a better choice than vaping, using one higher strength in the morning and lower for mid-day and early evening. So far, so goo... See more

Company replied


Company details

  1. #26 of 34 best companies in Herbal Medicine Shop
  2. #94 of 130 best companies in Electronic cigarette store

Written by the company

Why So CBD? is a comprehensive and trusted CBD brand, renowned for our affordable pricing and extensive range of CBD infused products. We are committed to providing our customers with the highest quality CBD products, made from 100% USA organic hemp. Our products are known for their purity and potency, and we use no artificial ingredients. We are also committed to transparency, quality, and safety, and all of our products are tested by third-party laboratories. Our CBD gummies are renowned within the industry, and we offer a variety of different flavours and strengths to choose from. We have a dedicated customer service and sales team who are here to answer any questions you have about our products or CBD in general. We are passionate about CBD and its potential benefits, and we want to help you find the right products to meet your individual needs. We invite you to browse our website and shop our extensive range of CBD products. We are confident that you will find the perfect products to meet your individual needs and budget. If you have any questions, please do not hesitate to contact our customer service team. We are here to help you in any way that we can.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products, great service, fast delivery. Top prices

22 April 2025
Why So CBD? logo

Reply from Why So CBD?

Hi James,

Thanks so much for your awesome 5-star review! We’re thrilled you love our products, service, and fast delivery — and that our prices hit the spot too. Your support means a lot to the whole Why So CBD team!

Cheers,
The Why So CBD Team

Rated 5 out of 5 stars

Great tasting gummies

The gummies taste great and are the most effective out of all the other brands I’ve tried. They work well to help calm me and make me sleep better, would definitely recommend and will be purchasing again.

14 January 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Hi Si, Thanks so much for the lovely comment. We really appreciate such kind words. We look forward to serving you again!

Rated 5 out of 5 stars

Came quicker than a virgin

Came quicker than a virgin. Great quality cbd smells and tastes amazing. And a great price

11 March 2025
Why So CBD? logo

Reply from Why So CBD?

Hi Michael - we are so pleased you are happy with your order - we look forward to serving you again :)

Rated 5 out of 5 stars

They just genuinely care about you as a…

They just genuinely care about you as a customer. They respond quickly if you have any questions. And they sell really good products.

14 February 2025
Why So CBD? logo

Reply from Why So CBD?

Hi Gary, Thank you again - I hope the replacement juices were better and you have having more success with Amazon now. I'm always here to help if you need me! Thanks Jade

Rated 5 out of 5 stars

Great product great service

These guys are so helpful and the products are great. The gummies are so tasty.
I had an issue and it was resolved within a day.
Il be using these guys regularly.
I originally bought a product there’s in Camden and then found them online.
Highly recommend.

7 January 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Hi Harriet, Thank you so much for the lovely comments! We look forward to seeing you again!

Rated 5 out of 5 stars

Gummies !!!

I reaached out to the company looking for advise about CBD products. Iv recently tried the CBD gummies and I must say apon feeling skeptical at first I was reassurred by
customer services that they taste incrediable and will help with dealing with pain and help me to relax. I am beyond happy iv given them ago and would highly recommended anyone thatsneeding that extra help in relaxing or dealing with pain to give these a try with a bonus, it being a sweet treat too !

13 January 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Hi Samantha! Thank you for your lovely words! We are so pleased the gummies have helped you!

Rated 5 out of 5 stars

They have all devices you could need

I was struggling to find a device in which I could seperate/detach the battery from the device for my upcoming travels. I hadn't quite found what I was after in my local stores. However, after explaining what i was after, nothing was too much trouble and we found exactly what I was after! Thank you so much for helping me out - it's saved my worries going away!

13 January 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Good Morning Kirsty! Thank you so much for your wonderful - I am so glad the team were able to assist you - we hope you have a unforgettable holiday!

Rated 5 out of 5 stars

I ordered two vapes and after a few…

I ordered two vapes and after a few weeks one stopped working, after contacting customer support it was acknowledged quickly and a replacement sent out straight will definitely be ordering again

2 January 2025
Why So CBD? logo

Reply from Why So CBD?

Hi Sarah, First of all I am so sorry that one of the vapes arrived faulty - unfortunately as with any electrical products, one or two may suffer with faults every now and again - we work hard to choose the best quality suppliers for our products to ensure that this is kept to a minimum and when a fault does occur, we will rectify this as soon as possible. I'm thrilled you are still happy and I will pass your comments onto the customer service team who will be delighted to hear this!

Rated 5 out of 5 stars

Great tasting gummies that actually…

Great tasting gummies that actually work. The cola bottle gummies actually taste nice without the strange after taste you get from other companies. They really help me relax if I've had a stressful day. Big thanks to Jade for the recommendations!

25 November 2024
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Hi Martyn, Thank you so much so your lovely feedback! I will be sure to pass your comments onto Jade!

Rated 5 out of 5 stars

Why so CBD is the best!!!!

Why so CBD is the best! I love the gummies, well all their products! Thanks guys!

24 November 2024
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Thank you so much for your fantastic feedback! We’re thrilled to hear you love our gummies and all our products. Your support means a lot to us. Thanks again, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Very easy from start to finish

Very easy from start to finish, the process of finding what you want to delivery is quick, great company website with many products. Also prices are very reasonable. Delivery was fast, will be using again.

18 October 2024
Why So CBD? logo

Reply from Why So CBD?

Thank you for your positive feedback! We’re delighted to hear that you found our website easy to use, appreciated our product range and pricing, and were satisfied with the fast delivery. We look forward to serving you again soon!

Rated 4 out of 5 stars

So good really helped with my fear of…

So good really helped with my fear of flight and also helped to relax me and relieve my pain love the products

15 October 2024
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Thank you for sharing your experience. We’re glad to hear our products have helped ease your fear of flying, relax you, and provide pain relief. Your kind words mean a lot to us, and we appreciate your support.

Rated 5 out of 5 stars

Amazing CBD gummies

Got the 2000mg watermelon gummies from a local shop and loved them so much have now ordered the stronger 6000mg, a CBD vape pen and a natural oil. These are the best CBD gummies I have tried after comparing quite a few. Great value as well.

4 September 2024
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the 2000mg watermelon gummies and are now exploring more of our products. It’s great to know you consider our gummies the best after trying many. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Had an issue with an order and they reached out to resolve the issue

Theres a lot of issues that are very annoying to me. I am addressing the least concerns first. Firstly on the delivery policy on bottom of the website it suggests £3.75 or around that price for standard delivery and £5.50 for express.. however i got no option and was quoted standard for £5.50 i also ordered last Friday and it came next week Thursday. Also in their FAQ it says you can contact via telephone but no telephone number on contact us page. LASTLY.. i ordered a 2000mg FULL SPECTRUM Hash Berg ice, i got BROAD SPECTRUM instead.. i have seen videos and other images and no where does it says broad spectrum like it does with mine. I have already sent an email but no response.. leaving this as a poor review til something can be sorted out then will update review, because despite the issues i still believe this company is a good company but could have double checked a few things. My order no1162 if you're double checking. I emailed you a image of the order. If the item is actually broad spectrum then this is misleading. Thank you.
**EDIT**
They have since emailed back and confirmed that the manufacturing team produced incorrect lables, recieved a £2 refund for the troubles which is fine. I wish things were more clearer and communication was better also work on fixing the delivery prices? Thanks
**EDIT v2**
They have since reached out again and apologised they also offered me something that i was satisfied with and took their time out to understand and value me as a customer. Will definitely be coming back again despite the initial service.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love this store

I absolutely love this store, it’s become my life saver! I am terminally ill and suffer from major issues as a result, chronic pain, nausea and anxiety being just a few. I started using the oils a while ago and have found those really helpful. Recently I tried the gummies thinking it might give me a bit more control as to the quantity I was using - I was sceptical at first firstly as they have a sugar coating which I thought meant they would taste fizzy - I can assure you they don’t, but secondly I wasn’t sure they would act as quickly as the oils. I have been proven wrong on both counts and now consider being able to mix and match which products I am using more valuable than just the one option I was previously using. Delivery is super quick and everything is always really well packaged. Highly recommend this store, they are extremely knowledgeable about their products and are always happy to help.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Lifesaver if you have anxiety!!

I have started having CBD gummies as I was suffering with anxiety/stress and it was affecting me being able to go to work/see my family or friends. Why so cbd has literally changed my life I no longer feel anxious if I do its a manageable level and I longer avoid social situations! Highly recommend for anyone with anxiety!

27 June 2024
Rated 5 out of 5 stars

Reasonably priced

Reasonably priced, Vimto Haze vape tasty and hits the CBD spot, nicely packaged and delivered on time, would definitely use again and recommend.

21 June 2024
Unprompted review

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