I am writing this review out of sheer frustration with the lack of customer service from Wickey. We received a spring rocker as a gift purchased from your website, but unfortunately th... See more
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We were looking for a climbing frame for LB birthday! Wickeys had a great range to choose from struggled to pick one but got there eventually (after having 5 in our basket 🙈😂) which was all on sale... See more
Company replied
My wife and I reviewed the range of climbing frames aligned to what our children would like. The pictures online show very clearly the options available with each set. The dimensions images were also... See more
Company replied
The site is really easy to use and view options. My grandchildren are really excited and involved. They measured the garden space and chose the climbing frame that fits and has the features they asked... See more
Company replied
Company details
Written by the company
Kæmpe udvalg af legetårne med rutschebane og gynge. Topkvalitet, gode priser og 10 års garanti. Det sjove begynder i Wickey-Shop!
Contact info
Franz-Savels-Straße 69, 52538, Gangelt, Germany
- +44 (0)330 8080 240
- info@wickey.dk
- wickey.dk
3.8
Great
441 reviews
Hasn’t replied to negative reviews
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Very easy to use website and a great…
Very easy to use website and a great selection. Competitive prices. Only website I found equipment that ticked every need without having to do add-ons that quickly increased the price
24 March 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your positive words about our website. We are pleased that you found exactly what you were looking for in our assortment. We wish your family a lot of fun with this purchase. Your Wickey Team
Just purchased a climbing frame for our…
Just purchased a climbing frame for our daughter, lots of choices and colour options, purchasing was fun and easy, now await the item to see if the quality is good x
21 March 2022
Unprompted review
Quality equipment
This companys products are second too none, they are market leaders for a reason. Quality everywhere you look on these products, easy to read and follow instructions and again quality parts.
20 March 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your complimentary words. We at Wickey strive to deliver the best quality and we are pleased that you have noticed this as well. We wish your family a lot of fun with our products. Your Wickey Team
Extremely efficient purchasing
Extremely efficient purchasing. Detailed product description and great variety of outdoor toys!
20 March 2022
Unprompted review
Just ordered so haven't yet received…
Just ordered so haven't yet received the climbing frame and extras I purchased but really excited as it all looks great and I'm sure my son will love it. The website was clear and easy to use with good photos of the products and the sale discounts we're a super bonus
19 March 2022
Unprompted review
Excellent website
Excellent website, easy to use. Was able to purchase the item we wanted in different colours to fit what our child wanted and really easy to complete purchase, great price and discounts available.
17 March 2022
Unprompted review
Easy to purchase from and decent prices
15 March 2022
Unprompted review
Great Experience
The purchase process was quick and painless and cant wait for my purchase to turn up.
15 March 2022
Unprompted review
Easy ordering experience - looks awesome!
Easy ordering experience, lot's of information with each of the climbing frames. I'm really looking forward to getting it built and playing with my kids on it!
12 March 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback and for purchasing from us. We can well imagine that! Wishing your family a smooth assembly and lots of fun family time playing on and around the new climbing frame. Your Wickey Team
Very Good Experience - Simple + Quick
Very good experience, straight forward and stress free. 3d visuals of the climbing frames really help to get a feel for the size and scale and how the kids will use it. Really looking forward to getting our delivery! Cheers Wickey!
25 February 2022
Unprompted review
Super sale…
Very easy and even got £80 off the total bill. My children can't wait to receive the climbing frame.
19 February 2022
Unprompted review
Looking For an adventure playground …
Looking For an adventure playground for my pub, found Wickey on google say for find what i was looking for and price is good to. well impressed how easy it was to order, and im sure the produce will be just as easy to build.
16 February 2022
Unprompted review
Purchasing was straight forward process
11 February 2022
Unprompted review
Website easy to use and description etc…
Website easy to use and description etc very concise
Will have to wait for delivery to check product a delivery time scales
31 January 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you had an easy time using our website. We wish your family lots of fun with the product you ordered. Your Wickey Team
5 star rating for a 5 star service
This website has been absolute BEST children's stuff! I live in Kenya and have just ordered an item - to ensure prior arrangements for having it shipped down, I contacted someone from the team who responded so timely and answered everything I needed. Thank you for an incredible service so far. Cannot wait to receive my item!
27 January 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your enthusiastic feedback! We are delighted that you are so convinced of our products that you are even shipping them all the way to Kenya. We wish your family many wonderful moments with the new climbing frame. Your Wickey Team
Replacing climbing frame but with anchors this time.
We already had a wickey climbing frame, but it was knocked in the massive storm that hit Anglesey at Christmas. No anchors.... We love them so much we're buying another, with anchors this time. It's almost like an advert this review, sorry!
21 January 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for sharing your experiece with us. We are sorry to read that your first Wickey climbing frame was blown away. We do advice our customers to always use the anchors not only to survive storms but for stability and safety in general. We are grateful that you have again chosen a Wickey climbing frame and we wish your family even more fun with this new one. Your Wickey Team
Quick and easy ordering process
Quick and easy ordering process. The product description had a lot of helpful information to assist us in making an informed decision on what product to purchase and what extras were required.
17 January 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for rating the ordering process. We are glad you had a positive experience with us so far and we look forward to continue this for you. Wishing your family lots of fun with the product. Your Wickey Team
Quick and easy to order and great value
16 January 2022
Unprompted review
Easy and convenient
Easy and convenient, excellent web site, user friendly
adaptable to personal choice
15 January 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for rating the ordering process. We are pleased that you found your way around our website easily. We wish your family lots of fun with this purchase. If there is anything we can help you with, our customer service is at your disposal. Your Wickey Team
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