Delivery was a bit slower than anticipated, some of the pieces of wood were off size so we had to improvise for steps that followed, construction itself was moderately difficult, instructions were n... See more
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Overall it was a good experience. Trying to make payment was tricky. The system kicked me out a number of times. Just one small thing to note, the delivery dates are very far out which is a pity w... See more
What went right is probably the better question. What went right? It finally arrived and the kids love it...however the lack of communication and stress caused from buying the swing would not... See more
Quality kit, packaged well and delivered quickly. It's a little more involved than an Ikea style assembly, but taking time to review the instructions (mostly pictures) will pay off. The end result... See more
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Company details
Written by the company
Enchant your children with a Wickey climbing frame for happy outdoor moments ☀ Slide ✓ Swing ✓ Sandbox ✓ 10-year warranty • Free shipping ➤ Order now!
Contact info
Franz-Savels-Straße 69, 52538, Gangelt, Germany
- +353 (0)76 680 5558
- info@wickey.ie
- wickey.ie
3.9
Great
165 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The website is easy to follow and…
The website is easy to follow and everything is very clearly laid out.
15 March 2026
Unprompted review
Reply from Wickey GmbH & Co. KG
Thank you so much for your feedback. Wish you a lot of fun with the product.
Very easy and straightforward
It was a very smooth shopping experience. The webpage contains all of the information that you need and also adds suggestions on items that you might need and that you probably forgot about, like anchors. It also makes customization easy, so overall a very pleasant experience.
26 February 2026
Unprompted review
Reply from Wickey GmbH & Co. KG
Thank you so much for your feedback. Wish you a lot of fun with the product.
Reply from Wickey GmbH & Co. KG
Thank you so much for your feedback. Wish you a lot of fun with the product.
Easy to use site and find product…
Easy to use site and find product though not happy shipping is more than product itself! Hopefully will love the product!
6 September 2025
Unprompted review
Website very clear and videos helpful…
Website very clear and videos helpful to visualise climbing frame set up in garden. A great range of products and accessories to choose from.
31 August 2025
Unprompted review
Very easy site to navigate and the 3d…
Very easy site to navigate and the 3d imaging you can do is amazing
11 August 2025
Unprompted review
I wouldn't bother
I wouldn't bother ordering from them, 6+ weeks of waiting and the swing set still hasn't arrived. They fob you off when you ask for a delivery date. Painfully slow.
19 June 2025
Unprompted review
So easy to order and have delivered
So easy to order and have delivered. Would 100% recommend
15 June 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback. It makes us happy that you are satisfied about your experience and that you would recommend us to others. We wish your family lots of fun with this purchase. Your Wickey Team
Very impressed
I did a good bit of looking when I was trying to select a new swing set and climbing frame and I kept coming back to Wickey after seeing adds on Instagram. I read a good few bad reviews online and I was nearly put off from ordering but I took a chance and ordered the Smart Noble swing and slide set. From order to delivery I was given notifications on progress and delivery was right on when they estimated. Once I unpacked the pallet it was apparent that everything was very well organised and the timber was of great quality with no splits or cracks and a good weight to it. I managed to assemble the whole thing myself so its deffinately possible to do on your own if you are stuck. Instructions easy to follow. Only grip was the tarpaulin. Took ages to measure and set out the patterns. A printed stencil line on the provided sheets would have been great. All in all tho I am delighted with my purchase.
3 July 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you took the chance and that we were able to exceed your expectations. We attach great importance to the quality of both our products and our service and are delighted that you have experienced this as well. The tarpaulin is delivered in one piece in order to give you the opportunity to make your own creations. We hope for your understanding and wish your family lots of fun with the new climbing frame. Your Wickey Team
Quality kit
Quality kit, packaged well and delivered quickly. It's a little more involved than an Ikea style assembly, but taking time to review the instructions (mostly pictures) will pay off.
The end result is really solid and should last years.
20 June 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your positive rating. A play tower is indeed quite the project to build. However, we try to make the assembly as easy as possible for our customers. Besides from the included manuel we offer a Build-app and an assembly video, that suits almost all our play towers. We are pleased that you are happy with the end result and wish your family lots of fun! Your Wickey Team
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for letting us know that your kids love the product. That is what we are doing it all for! Your Wickey-Team
Excellent quality product
Excellent quality product. Kids love it! The canvas is plastic sheeting though which took from the product aesthetics.
19 June 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for sharing your feedback with us. We work hard to ensure customers are happy with our products and our service, so feedback is always appreciated. We will forward your comment internally. We wish your kids lots of fun playing. Your Wickey Team
Delighted with our purchase
Delighted with our purchase. Very study, great quality. Very impressed with the customer support also. I had some questions before I made my purchase to make sure I was ordering the best set for our garden and the customer service team guided me so well in making that decision.
17 June 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback. We are so happy that you are pleased with the product and our provided service. We, at Wickey strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Your Wickey Team
Excellent Playset loved by the kids
16 June 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, your feedback on how much your children love their new play set makes us very happy. We wish them many wonderful adventures. Your Wickey Team
Good piece of kit
Good piece of kit, requires a little more DIY than i had expected but turned out great.
16 June 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you are satisfied with the result despite the fact that the assembly was not entirely as expected. Now that the set is up and running, we wish your family a lot of fun. Your Wickey Team
We bought wooden swing for our girl
We bought wooden swing for our girl. Swing is very good quality, strong, sturdy and easy to assembly. Shipping was also very quick. I can kindly recommend.
16 June 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you very much for your positive feedback about the product you have purchased from us. We wish your daughter many magical moments on her new swing. Your Wickey-Team
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