Wickey GmbH & Co. KG Reviews 

165
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Delivery was a bit slower than anticipated, some of the pieces of wood were off size so we had to improvise for steps that followed, construction itself was moderately difficult, instructions were n... See more

Rated 4 out of 5 stars

Overall it was a good experience. Trying to make payment was tricky. The system kicked me out a number of times. Just one small thing to note, the delivery dates are very far out which is a pity w... See more

Rated 1 out of 5 stars

What went right is probably the better question. What went right? It finally arrived and the kids love it...however the lack of communication and stress caused from buying the swing would not... See more

Rated 5 out of 5 stars

Quality kit, packaged well and delivered quickly. It's a little more involved than an Ikea style assembly, but taking time to review the instructions (mostly pictures) will pay off. The end result... See more

Company replied

Company details

  1. Game Shop

Written by the company

Enchant your children with a Wickey climbing frame for happy outdoor moments ☀ Slide ✓ Swing ✓ Sandbox ✓ 10-year warranty • Free shipping ➤ Order now!


Contact info

3.9

Great

TrustScore 4 out of 5

165 reviews

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No recent history of asking for reviews

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3.9

All reviews

(165)

28 reviews in the last 12 months

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Rated 4 out of 5 stars

All good so far

All good so far, just purchased so hopefully I will be just as happy when the product arrives Cant wait for my girls to use and enjoy it.

1 July 2019
Unprompted review
Rated 5 out of 5 stars

This is a great quality product

This is a great quality product. Ordered online, arrived on time and in perfect order. My brother and I put it together in 5 hours. We are both tradesmen so found it easy enough. You def need two people and a bit of experience with flat pac. The kids love it. I would highly recommend this product to anyone.

29 June 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, emailed me back promptly when I was asking about anchors, website easy to use, no dramas!! My boys will be so excited!! Can't wait

11 June 2019
Unprompted review
Rated 5 out of 5 stars

I found the telephone and online…

I found the telephone and online support very helpful. The online support responded promptly, and the lady in telephone support was able to assist me easily. She also had personal experience of previously assembling a wickey climbing frame, and had a similar query from another customer before in relation to the number of safety tiles needed for a particular set, so was able to help me.

5 June 2019
Unprompted review
Rated 5 out of 5 stars

Cannot wait for delivery!

I have just spent a very happy hour or so choosing the perfect climbing frame and am absolutely delighted with the range and the value that is offered by Wickey! The photos and drawings are very clear and show every angle of each Climbing frame and the description is extremely detailed allowing us to be absolutely sure of what we are looking at and to really see what we can expect. I am also delighted that delivery time is so quick! Now that we have picked our climbing frame it would be so hard to have to wait for weeks for it!!

28 January 2019
Unprompted review
Rated 4 out of 5 stars

review of ordering process only

Placing the order was simple and efficient. Reveiw is only on the ordering process, not on the product itself. I read many of the previous reviews and I will return to post after the climbing frame has been delivered and assembled. Excited for the children!

7 January 2019
Unprompted review
Rated 5 out of 5 stars

Having looked online at numerous…

Having looked online at numerous different gymnastic bars, I came across the Wickey site, and was delighted to see a clear explanation of each size and what I would need to install it. Shopping on the site was quick and straightforward. I'm really excited to receive the bars, and am delighted to be supporting an Irish company too!

12 December 2018
Unprompted review

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