Wickey GmbH & Co. KG Reviews 75

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Game Shop

Written by the company

Stort urval av lekställning med kana och gunga. Bästa kvalitet, bra priser och 10 års garanti. Det roliga börjar i Wickey-butiken!


Contact info

4.1

Great

TrustScore 4 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great playground for my kidz

Everything from delivery to assembly worked well.
All was included and nothing was missing.
Easy to understand instructions included.
Now my children loves it!

3 July 2022
Unprompted review
Wickey GmbH & Co. KG logo

Reply from Wickey GmbH & Co. KG

Dear customer, thank you for your feedback. We are pleased that you are completely satisfied with your order. We wish your kids lots of fun with their new playground. Your Wickey Team

Rated 5 out of 5 stars

A lot of joy for a reasonable cost

I bought a multiflyer with wooden roof and it took about 5-6 hours to assemble alone when carefully reading the instructions which were great and easy to follow.

Comparing the size and features of what I would’ve gotten from other manufacturers, Wickey really stood out and the quality is top notch. And if anything would have gone south whilst assembling it, I could have easily gotten a spare part from the nearest hardware store. Nothing was out of the ordinary material wise.

And most importantly, my kid loves it!
5/5, will buy more accessories next summer!

28 June 2022
Unprompted review
Rated 4 out of 5 stars

We like our new playhouse <3

We like our new playhouse. Kids play a lot with that. It looks very good - our neighbours think that too.

Unfortunately the delivery takes a much longer time. That was not so nice.
But it came and all was nice with the transportation. And it was all there.

The construction was ok and possible.
We have just one minus point:
You have to clipper self the plan for the roof. That's was not so good.

But we can absolutely recommend!

16 December 2021
Unprompted review
Wickey GmbH & Co. KG logo

Reply from Wickey GmbH & Co. KG

Dear customer, we appreciate the time you took to share your feedback with us. We apologize for the delayed delivery. But we are pleased that despite this you are satisfied with the playhouse, and it is great that even your neighbours like it! We will forward your comment about the roof to the responsible department, We wish your family lots of fun with the play house. Your Wickey Team

Rated 5 out of 5 stars

Lot´s of fun

After a long wait, it finally arrived, some missing parts, but that was fixed fast and after an easy assembly it has been a lot of playing pirates this summer, a perfect place for our kids too play in during corona times

10 December 2021
Unprompted review
Wickey GmbH & Co. KG logo

Reply from Wickey GmbH & Co. KG

Dear customer, thank you for your feedback. We are very sorry that your order arrived incomplete. Luckily this could be solved quickly. It is great that your little pirates can be active and happy in the safety of their own back garden. Your Wickey Team

Rated 3 out of 5 stars

Good but not perfekt

We needed to ger à LOT of stuff Cause then where missing, like skruv and some Wood to get it better around the sand. With all off this fixies the result was perfekt👌

9 December 2021
Unprompted review
Wickey GmbH & Co. KG logo

Reply from Wickey GmbH & Co. KG

Dear customer, thank you for your review. We are very sorry that there were some items missing from your order. That is not how it should be. We gladly look into your case to find a suitable solution together and have therefore contacted you by e-mail. Your Wickey Team

Rated 5 out of 5 stars

Kids enjoy it

Esiear then bilding it from skratch myself.

9 December 2021
Unprompted review
Wickey GmbH & Co. KG logo

Reply from Wickey GmbH & Co. KG

Dear customer, thank you for your feedback. We are glad that the kids enjoy the product. Wishing them lots of more fun with it. Your Wickey Team

Rated 5 out of 5 stars

Very good solid play house....not the…

Very good solid play house....not the easiest to put together. But definitely worth the $. my 3year daughter loves it!!!

9 December 2021
Unprompted review
Wickey GmbH & Co. KG logo

Reply from Wickey GmbH & Co. KG

Dear customer, thank you for your feedback. We try our utmost to make the assembly as easy as possible, but it indeed takes some work. Luckily it is up and running now. We wish your daughter the best time having little adventures in her own play house. Your Wickey Team

Rated 5 out of 5 stars

Great equipment

Great equipment. Easy to build and all the parts was included. The kids loves it and dont want to come in even if the weather is bad. I can absolutely recommend everyone to by from Wickey.

9 December 2021
Unprompted review
Wickey GmbH & Co. KG logo

Reply from Wickey GmbH & Co. KG

Dear customer, thank you for your review. It is so nice to read that your kids are making the most of their play equipment. Wishing them many adventures with the product. Your Wickey Team

Rated 5 out of 5 stars

Excellent Design that fits & attracts…

Excellent Design that fits & attracts small kids.
it is really unique, my kid loved it over his car bed

26 November 2021
Unprompted review
Wickey GmbH & Co. KG logo

Reply from Wickey GmbH & Co. KG

Dear customer, thank you for your feedback. We are pleased that our products caught your attention. We wish your son many beautiful dreams in his cool new bed. Your Wickey Team

Rated 4 out of 5 stars

Very good products at great prices

Very good products at great prices, but incredibly slow and misleading delivery times. Ours took 15 working days when the website promised 4-6 days.
Update! Customer services at Wickey contacted us and offered us a 10% refund for the inconvenience. We have been very impressed with the products and the customer care.

20 July 2021
Unprompted review
Wickey GmbH & Co. KG logo

Reply from Wickey GmbH & Co. KG

Dear customer, thank you for your feedback. Our apologies for the late delivery. We try our utmost to deliver on time, but unfortunately this does not always work out. We are happy that you are satisfied about the delivered goods and we wish your family lots of fun with it. Your Wickey Team

Rated 5 out of 5 stars

Good Communication and feedback

One should be honest when writing your opinion and at first I was disappointed with the delivery time of my second delivery of the goods that were broken(not wickeys fault) in the first delivery, but after good communication and good feedback from the company, I got what I asked for my children love this play tower and it is in good quality, it was easy to build with good description. Recommend this company if you want a fun place for kids to play

29 June 2021
Unprompted review
Rated 5 out of 5 stars

The best playunit ever

The best playunit ever! Especially in this Corona time. The kids are bored of being home all the time, so this birthday present is amazing! They just love it and don´t ever want to leave.

Good costumer service, good quality. just have good things to say about Wickey!

1 May 2020
Unprompted review
Show reviews in all languages. (75 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look