Ordered shoes the same size I ordered before, shoes are too small. Wiecel accepts to return the shoes but insists on delivery to address in China which was not obvious on the homepage. Thus, I cannot... See more
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The shoes are very comfortable and are made of extremely soft high quality leather. The sewing is also made very good. The shoes were delivered some days later than expected, but that‘s no problem. I... See more
This is just another fake Chinese company pretending to be an European company, but just drop shipping Chinese garbage products. There is no warehouse in central London, the products come f... See more
Company replied
I don’t recommend this website to anyone. The delivery time is very long, and they don’t stick to the stated timeframe. For returns, you have to send the order back to China and cover the shipping cos... See more
Company details
- #5 of 6 best companies in Orthopaedic Shoe Shop
- #278 of 281 best companies in Fashion accessories shop
Written by the company
Erleben Sie ultimativen Komfort und gesunde Freiheit für Ihre Füße mit Wiecel™! 🌿👣 Unsere hochwertigen orthopädischen Barfußschuhe wurden entwickelt, um Ihnen das natürliche Gefühl des Barfußgehens zu ermöglichen – kombiniert mit gezielter Unterstützung für eine gesunde Fußhaltung. Mit Wiecel™ entscheiden Sie sich nicht nur für außergewöhnlichen Tragekomfort, sondern auch für ein durchdachtes Design, das aktiv zur Fußgesundheit beiträgt. Warum Wiecel™-Barfußschuhe? ✅ Natürliche Bewegungsfreiheit – Die flexible, dünne Sohle passt sich Ihren Füßen an und ermöglicht ein unverfälschtes Laufgefühl, ähnlich wie barfuß. ✅ Gezielte orthopädische Unterstützung – Ideal für Menschen mit Plattfüßen, Hallux valgus, Plantarfasziitis oder anderen Fußproblemen, da sie die natürliche Fußform fördern und den Druck auf die Gelenke reduzieren. ✅ Ergonomisches Design – Unsere Schuhe unterstützen die richtige Körperhaltung und helfen, Rücken- und Gelenkbeschwerden vorzubeugen. ✅ Leicht & Atmungsaktiv – Hochwertige Materialien sorgen für ein angenehmes Fußklima, auch bei längerem Tragen. ✅ Nachhaltig & langlebig – Wir setzen auf umweltfreundliche Materialien und eine robuste Verarbeitung für eine lange Lebensdauer. Ob beim Spazierengehen, Arbeiten oder Sport – mit Wiecel™ genießen Sie das Gefühl maximaler Freiheit und Komfort, Schritt für Schritt. Geben Sie Ihren Füßen das, was sie verdienen – ein gesundes, natürliches Laufgefühl! 💚👟✨
Contact info
5 South Charlotte Street, EH2 4AN, Edinburgh, United Kingdom
- 3920077756
- info@wiecel.com
- wiecel.com
Replied to 6% of negative reviews
Typically replies within 48 hours
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DO NOT SHOP FROM THEM!
Shoes arriwed from China. You have to pay for returning the item. I payed 22Euros and send them back, never got my refund back, never got any answer that shoes has been delivered to China. They responded to my first mail according instruction of returning shoes, but never responded again when I asked did they recieved shoes.
Rest assured knowing that Wiecel's…
Rest assured knowing that Wiecel's shoes are crafted with quality and materials and attention to details, ensuring durability and comfort. Streamline your ordering process with Wiecel's effortless online platform, making it easy to browse, select and purchase wholesales shoes.
Wiecel offers a diverse selection of…
Wiecel offers a diverse selection of high-quality wholesale shoes ensuring you find the perfect pairs for your customer. Wiecel provides customization options for fashion design shoes, allowing you to create unique and exclusive footwear for you brand.
Everything went perfect
Great product
Great product! But the delivery time is really long……..
perfect
i already have 3 pairs of summer shoes from this brand. now i also have the fur winter shoes. i am delighted with all 4 pairs.
comfortable and warm
The shoes are comfortable and keep my feet warm. From the side they also look nice but I don‘t like the look of the upper side - they look like mens shoes somehow. It also took quite a long time for the delivery - but as I live in Germany it was still okay for me.

Reply from Wiecel™
The offer for the shoes was great
The offer for the shoes was great
and the quality is really good.The shoes are comfortable

Reply from Wiecel™

Reply from Wiecel™
Total rip off
Total rip off. The shoes were 2 sizes too small. On asking for refund, I was offered another pair for free/postahe only and after saying No to that offer I was offered a discount on my next pair. I asked for refund but return fees have to be paid by the customer who hast to send the goods, providing a tracking number Back to China (!). In my Case return fees would have been the proce of the shoes. The shoes itself are cheap and feel like plastic.
For everyone who has trouble with the refund
This is how I convinced paypal that I got scammed.
I ordered 1 pair barfoot shoes "aus leder" from Wiecel and payed €49.99. They suppose to be leather but they where not. The product was made out of cheap and checmicaly smelling plastic. and had very less to do with barefoot shoes.
The solution from the seller was to keep the shoes with a 20% discount or to return the shoes to CHINA with high shipping costs. (more than the actual value)
I filed a case with paypal to request a full refund. And it took some efford. I choose the option "fake product" and explained the MISLEADING information on there website. Also I provided pictures of the actual poduct and screenshots of the Wiecel website where you could see that the logo was different. (as you might noticed, selecting text or using the right mouse click are disabled on there website... big RED FLAG)
However, first I got an offer of 19.99, I refused in the PayPal app and explained again that it is a fake product, that the product has nothing to do with my order and I want a full refund. Besides that I ONLY will return the shoes to china when the seller pays for the costs because the case is about misleading.
Finaly I got the offer of a full refund BUT I needed to send the shoes back. I didnt, In the tracking code I wrote in capitals "readcomment" and in the comment I provided a explaination that the shipping costs are higher then the actual product. Besides that they want me to ship to china while the company is based in Scotland, the UK. For the picture I uploaded a sceenshot of the DHL shipping cost.
This was enough to close the case in my favor and refund me the total amount of 49.99 without shipping the shoes.
Thanks Wiecel for the wise lesson to always do research in communities like Trust pilot before buying something online.
Scam
The shoes were not as promised, cheap material. Returning them, you have to pay for it yourself. They ask for a tracking number so it's even more expensive.
They have refused to accept the parcel so it's stuck in some distribution center. No money back yet. They also tried to get me to buy more shoes instead of accepting my return.
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