Excellent service and response from Wifi Heroes. From our initial enquiry, Barry was booked for a couple of days later for an assessment. He spent a couple of hours at the property and gave us clear... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent service and response from Wifi Heroes. From our initial enquiry, Barry was booked for a couple of days later for an assessment. He spent a couple of hours at the property and gave us clear... See more
Company replied
Excellent service fitting and then continuing to provide support for new 3G sim card based wifi system. Now have 80-120 mb download speeds which works vs the old BT system which got 3mb and continual... See more
Company replied
Matt arrived on time after sending text stating his eta. He consulted with me on the simplest way to provide the best solution. Matt installed two access points in an efficient clean manner with the f... See more
WiFi heroes are aptly named. Living in an old house, the signal was totally unreliable, always going down and invariably just before or during a meeting. They came, surveyed and sorted. Our WiFi now... See more
Struggling With Poor WiFi? Kiss Your WiFi Problems Goodbye With Our Money Back Guarantee WiFi Service. We offer fixed fee Wifi services covering both domestic and commercial customers all over the south east of England.
32 Queenstown Road, Battersea, SW8 3RX, London, , United Kingdom
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dale and Joe understood the assignment and went above and beyond.
Very neat job completed to a very high standard.
Would recommended.
All went to plan, arrived at agreed time, sorted a complex, at least I thought it was complex, arrangement combining 3 separate WiFi networks into one, bringing to life 2 dead cameras plus several other devices. Patience and determination figured in the visit, Matt was not going to be defeated! Very pleased customer.
Had connection issue with WiFi that had been installed by WiFi Heroes. They arranged an appointment immediately and Matt the engineer came at the time arranged having confirmed his attendance 30 minutes before arriving. He diagnosed and resolved the problem (a chewed cable) within minutes. He also did a full refresh of the system. Matt was very professional, courteous and efficient. Excellent service.
⭐️⭐️⭐️⭐️⭐️ phenomenal services and results
Great work, very helpful. O’Neil, Dale & Donte were great workers. Highly recommended
Speedy professional service, everything worked well.
Engineers were great.
Thank you O'neil, Dale and Dante.
Team in the office were very quick to help resolve an Issue I had with the set up, was sorted the next day.
Wifi Heros and Matt in particular were excellent yesterday. I have had issues getting Wi-Fi in my garden room - with a succession of people trying to get right. Matt did it straight away and also helped set up sky q mini box and checked all other sources etc - brilliant from him and Wi-Fi Heros
Would happily recommend WiFi heroes - they diagnoss the issue quickly and Ash came out to install my new disk. He was super friendly, took time to explain the tech, and there was no mess or fuss. Wish I'd done it sooner! Thanks guys!
Matt came to install an internet access point in our garden room. He was polite, quick and tidy. Very helpful. Would recommend
Steven did a great job installing my WiFi to my garden room. He was super friendly and kindly tidied up too. Thanks
I read the good reviews about WiFi Heroes so contacted them to connect our external garage to the internet. Matt came over and within 3 hours had wired cabling from our house over the roof, then under the lawn and around the back of the hedge along our flowerbed to the garage. All done with the minimal of fuss. I would highly recommend WiFi Heroes, if only we’d found them a year ago.
Fantastic service, would highly recommend. Matt came to fit the very small node in the gym which is in a building 30m from the main house. He set everything up and made sure it worked properly and then made sure I could work it! Tidy, punctual and knowledgeable. Thank you
Called up wifiheros to get some professional help with my awful wifi! I had been liasing with gentleman named samuel and pointed me in the right direction and they got me booked in within the same week. The engineer matt came out and installed a new wifi system, which is absolutely flawless! Thank you so much wifiheros, you were perfect from start to finish.
Very kind, polite operative. Very efficient and knowledgeable. Got everything sorted quickly and without fuss
Exceptional service from start to finish. Everyone I spoke to was extremely polite and knowledgeable. Everything happened on time and efficiently. Barry provided a clear proposal of what we needed, we accepted and O’nien and Del were excellent at the install. They did it really quickly and very tidily. We have fast internet throughout our house and very happy to recommend WiFi Heros. They’re not cheap but you 100% get what you pay for. Thanks again!
Great experience using wifi heros! I have a smart charger for my car which was getting poor wifi signal due to it being far away, wifi heros suggested installing a wifi disc which has worked very well. Ash did a very neat job and was very patient in setting up the smart charger and getting it working via the app. Will happily recommend! Thanks wifi heros and thanks Ash!
Steve visited today to install my internet, wifi connection/disks, Steve made sure that the wifi connection was working on all cylinders off my property. Steve went above a beyond to make sure my security connections (camera) to my home were setup. Really please with the service provided and could not recommend Steve and Wifi Heros enough. The cost of connecting wifi was very expensive, but Steve definitely made a difference in what I was trying to achieve using the services of Wifi Heros with peace off mind.
Matt was so helpful, friendly and did a brilliant job! Many thanks.
Matt visited today to upgrade an ailing system specified by Barry in a previous visit - very quick and efficient and explained everything he had done clearly, giving some good advice along the way. All up and working well - excellent service!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.