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Company details
Contact info
26 Chapel Street, LL55 2PR, Caernarfon, United Kingdom
- 01286677456
- admin@wifivouchers.com
- wifivouchers.com
Very easy to buy a voucher and get…
Very easy to buy a voucher and get connected,
12 March 2022
Unprompted review
Quick and easy to sign up and it works!
12 August 2017
Unprompted review
Got on and then it went away 2 seconds …
Got on and then it went away 2 seconds later so I have paid£72 and had no benefit
11 August 2017
Unprompted review
Reply from WiFi Vouchers.com
Sorry to hear you have had trouble.
Can you please email me admin@wifivouchers.com and I'll endeavour to resolve your connection problems.
Excellent service,would recommend to …
Excellent service,would recommend to friends and family
10 August 2017
Unprompted review
Reply from WiFi Vouchers.com
Thank you for your great review :)
-Paul
It was not easy the site did not work …
It was not easy the site did not work very well it took a few attempts to do it &gif I use my I pad I can't use my phone so what happens when family arrive !!!!!!!! Not good for the price
3 August 2017
Unprompted review
Reply from WiFi Vouchers.com
Hello,
Thank you for your review, I'm sorry that you had problems with the website, I will certainly look into it and see if there were any server issues etc, about the time of your order.
For a large park as the one you are on, it is industry standard to restrict the voucher to one connection at a time, otherwise one voucher ends up being shared between everyone on a plot, and all of a sudden, the system will get bogged down as every plot does the same.
Following earlier feedback, we have introduced more vouchers for different times for visitors etc.
The pricing structure has been agreed with the park owner, and as such, we don't have much control over this.
- Paul
I require connection to 2 units but was …
I require connection to 2 units but was unable to simply obtain a voucher for unit 2. After a number of attempts I was about to give up and I wondered if I had to apply via the account opened via unit 1. Eureka it worked!
Perhaps this could be explained on your voucher purchase instructions.
2 August 2017
Unprompted review
Reply from WiFi Vouchers.com
Hello,
Thank you for your review, we will look at the wording on the product pages and see if we can improve some of the instructions :)
Thanks,
- Paul.
It's just an awful experience trying to …
It's just an awful experience trying to get the code and log on.
If you need it as they have a monopoly you are held to ransom and have to go through the pain.
Choices of time are limited so if needed for 3 days for you instance you have to go through the pain 3 times.
Just almost unbearable !!
28 July 2017
Unprompted review
Reply from WiFi Vouchers.com
Hello Steve,
I'm sorry that the experience has not been to your satisfaction.
The time choices have been set as they are in order to give choice, but not overload the user with too many options.
If for instance, you wanted to use the WiFi for three days, you could order a 24 Hour voucher three times in one order, or even a week voucher, which ends up cheaper than 3 x 24 Hour vouchers.
The decision to purchase vouchers through the website has been made in line with the park owner, the tenants in the houses on the site didn't want anything to do with the administration and handling of the vouchers, and neither did the park owner.
- Paul.
So far so good
So far so good. Appears to be working well but not a lot here at the moment! Means we can keep in touch with the hospital which means a lot to us. Thanks
23 July 2017
Unprompted review
Reply from WiFi Vouchers.com
Thank you for your review, great to hear that the WiFi has a real meaningful use for you.
- Paul
Currently the signal is intermittent
Currently the signal is intermittent.
My fee was not accepted via American Express, despite clearly displaying this means of acceptance.
,and having clearly checked the issued details of the card
21 July 2017
Unprompted review
Reply from WiFi Vouchers.com
Hello Frrank,
Thank you for your review, can you please e-mail me (admin@wifivouchers.com) to let me know your location on the park, and I will check the tower nearest you.
Apologies about the AMEX, I was under the impression that the card icons were dynamically updated depending on what means of payment the site was told that we accept, this clearly is not the case! I will get the card images updated later on this evening.
Thank You,
- Paul.
1st time of purchasing
Purchasing the vouchers was very easy and connection to service on caravan site was immediate once code was entered on device. Reasonable price for the season.
15 July 2017
Unprompted review
Reply from WiFi Vouchers.com
Thank you for your 5* review!
- Paul.
Good easy to use service
15 July 2017
Unprompted review
Reply from WiFi Vouchers.com
Thank you Graham :)
- Paul
Quarry Wi-Fi
The process was simple to follow and took only minutes to get connected. I can't foresee a demand for a one day voucher at £6 but I think a one or two week option would have been useful so that visiting family could additionally connect.
11 July 2017
Unprompted review
Reply from WiFi Vouchers.com
Hello,
Thank you for your review, and you suggestions about vouchers.
We'll certainly take this on board, and will produce some additional voucher options.
- Paul.
Very pleased with the connection.
9 July 2017
Unprompted review
Reply from WiFi Vouchers.com
Fantastic! Glad to hear!
-Paul
Just joined and disappointed with speed.
7 July 2017
Unprompted review
Reply from WiFi Vouchers.com
Hello,
Thank you for your review.
We're sorry that you are disappointed with the speed on the site, traffic shaping is in place on this network in order to make it fair for other users on the site. If there is scope in the future for more speed, then an additional line may be installed, but this would need to be reflected in the cost of the vouchers.
If you have any more questions, please don't hesitate to get in touch - admin@wifivouchers.com
Thanks,
- Paul.
The link to buy a voucher does not work …
The link to buy a voucher does not work in Windows 10. You have to right click it and open it in a new tab. In windows 7 it would not work at all.
The connection keeps dropping out as well on the Quarry site.
7 July 2017
Unprompted review
Reply from WiFi Vouchers.com
Hello, thank you for your review.
Thanks for pointing out the issues that you have had, I will look into why the link doesn't seem to be working. Following your review, I have re-provisioned the WiFi points in the Quarry to run at full power, rather than Auto power, which can cause the WiFi to drop in an out.
Please let me know how you get on, you can contact me at - admin@wifivouchers.com
Thanks,
- Paul.
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