wigs4u Reviews 

230
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of products like wigs, scarves, and headwear, often noting their realistic appearance and stylish designs. People frequently highlight the easy ordering process, prompt delivery, and excellent service, appreciating the very reasonable prices and good value for the quality offered. However, some customers noted that products occasionally did not match their expectations, with items appearing different in color or curliness than anticipated. A few also felt the quality was not as high as hoped for, or experienced personal sensitivities to certain materials.

What people talk about most

Product

People report positive experiences with product, often praising the quality, comfort, and realistic... See more

Quality

Customers had positive experiences with quality, frequently praising the good quality of products like wigs,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of the ordering process and prompt... See more

Price

Users describe positive interactions with price, consistently finding items to be fair, great, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was referred to Wigs for You by the NHS after my breast cancer diagnosis, and I had a lovely experience with Ebony. She was warm, understanding, and incredibly helpful during a very emotional time –... See more

Company replied

Rated 5 out of 5 stars

Thrilled received my petite wig today so comfortable to wear does not move which.is a real bonus very relaxed due to the precise fitting and I love the colour 51. I love the petite sizing I will buy... See more

Company replied

Rated 5 out of 5 stars

Goods dispatched on the same day as ordered. Delightful head scarf. Good fit, gorgeous colours and so lightweight I hardly know I’m wearing anything on my head, covering my hair loss. Very comfortabl... See more

Company replied

Rated 5 out of 5 stars

Have been using this company for a couple of years, went again recently for a new wig and had a fitting. Lovely people who are professional and very patient and make the experience so easy, good quali... See more

Company replied


Company details

  1. #5 of 7 best companies in Wig shop

Written by the company

Wigs4U is a family run company and has been established for over 30 years, our warehousing and offices are based in the UK and we pride ourselves on our service and quality. Our stock is readily available for same day dispatch and we stock thousands of items in our warehouse.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

230 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(230)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wigs4u are always helpful going above…

Wigs4u are always helpful going above and beyond - excellent order processing and quick delivery - perfect service

23 July 2023
wigs4u logo

Reply from wigs4u

Thank you for your very kind feedback. I will pass your comments onto our team and we hope you shop with us again soon :-)

Rated 4 out of 5 stars

A stylish cap

A stylish cap, with nice buckle detail, bought to cope with coming hairloss during cancer treatment.

I ordered two, and one fits slightly better than the other, but perhaps different colours are made slightly differently.

Nice bamboo fabric. Good value.

13 July 2023
Rated 5 out of 5 stars

Delivery was prompt and the product was…

Delivery was prompt and the product was excellent quality, but it was unfortunately unsuitable so I had to return it. Returns were very straightforward and a full refund was given within a few days. Would highly recommend.

5 July 2023
wigs4u logo

Reply from wigs4u

Thank you for your valued feedback, its greatly appreciated.

Rated 1 out of 5 stars

I am generally pleased with the service…

I am generally pleased with the service I receive but some weeks ago I was sent a black wig. I returned this and I would like confirmation that the money was returned to my account.
Mary

22 May 2023
wigs4u logo

Reply from wigs4u

Hello Mary. If you would like to call us on 01945 587584 we would be more than happy to look into your return/refund for you. We are saddened that this has caused you to leave us negative feedback.

Rated 5 out of 5 stars

Delivery was as described

I was able to order most of what I went on for. Disappointing to Find That Suki caps are now only available in two colours and not the teal anymore.

19 June 2023
Rated 3 out of 5 stars

consultation fee

I thought that a £30 fee to try on some head wear was a bit much after already getting a wig and a pack of goods to care for it.
Postage was quick after we paid the extra for next day
delivery as we were going on holiday shortly after could have tried and purchased in about 10 minutes as we did with the wig on the previous occasion

15 May 2023
Rated 5 out of 5 stars

Sleep hat

The sleep hat is very pretty and soft to wear. Delivery was very quick would highly recommend.

26 April 2023
Rated 5 out of 5 stars

Excellent customer services

Excellent customer services
Quality and price respects
Highly recommend

3 April 2023
wigs4u logo

Reply from wigs4u

Thank you for your review. We are pleased your overall experience with us was a memorable one and we hope to see you shopping with us again soon.

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