Wig Studio 1 Reviews 2,641

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 993 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that wigs are as described, comfortable, and look natural. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly or even earlier than expected. Additionally, customer service receives high marks for being helpful, responsive, and going above and beyond to assist with inquiries and order changes. However, some people were dissatisfied with certain aspects of their orders, particularly concerning product appearance not matching website images or descriptions, leading to disappointment with colors or styles. A few other people also felt that communication regarding order status could be improved, and some experienced issues with wig sizing or receiving substituted items without prior notification.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, style, and comfort of the wigs,... See more

Quality

Customers consistently note positive experiences with quality, often praising the great quality of the wigs,... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and timely... See more

Order

Consumers find order experiences to be ambiguous, with many praising the easy ordering process and prompt... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as excellent, great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I usually go thru a different company to order my wigs but after shopping around, Wig Studio 1 had my Jessica by Estetica at a lower price. You were out of my color I get. You sent me a email listing... See more

Company replied

Rated 5 out of 5 stars

The outlet sale helped me discover a new favorite work wig! Wynn is very similar to Alva but with a super comfy monofilament cap. It has less hair than Astrid but is about the same length. I've been l... See more

Company replied

Rated 5 out of 5 stars

I have purchased many wigs from WigStudio1. Their delivery is fast; my order is processed quickly. Merchandise is always top quality and in good condition. Returns are easy, and customer service is a... See more

Company replied

Rated 5 out of 5 stars

Very quick shipping. Well packaged. Great quality wig. Great style right out of the box. I did return it because it was much grayer than I expected. It was very comfortable and fit well.... See more

Company replied



Company details

  1. Beauty product supplier

About Wig Studio 1

Written by the company

TaxSlayer Logo Transform your look and embrace your confidence with Wig Studio 1. Our top-quality wigs and toppers cater to your unique needs and budget, while our exceptional customer service and supportive community are here for you every step of the way. We also offer free consultations to assist you in your hair journey.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Both of the wigs I ordered came…

Both of the wigs I ordered came quickly. Always good quality. And the sale prices were amazing!!!!

28 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for providing feedback on your experience.

We look forward to working with you again soon!

-Racquel

Rated 5 out of 5 stars

I am a senior lady who has thinning…

I am a senior lady who has thinning hair. Wig Studio 1 has been customer friendly in my quests on finding the right wig. Today, I tried on three wigs from the site. They arrive nicely packaged. I tried on all three and unfortunately, they are not fitting my head. I will return them.
In the past, the company has been very gracious with approving my returns. I find this customer service to be of the highest quality of care.

27 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for such a well-rounded review. We are sorry to hear that these styles did not work out for you.

Thank you for choosing Wig Studio 1!

-Racquel

Rated 5 out of 5 stars

Great experience!

Placing my order was super easy and delivery on this particular order was fast.

26 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for the review.

-Racquel

Rated 5 out of 5 stars

It's so important to try on the wigs to…

It's so important to try on the wigs to find the right style and color that works for me! Being able to return in easily.

7 April 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for taking the time to provide feedback.

We appreciate your business!

-Racquel

Rated 2 out of 5 stars

The hair was too thick in the front

The hair was too thick in the front, face flipper for sure on both wigs. Will be donating them. Can’t work with them at all.

27 May 2026
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Reply from Wig Studio 1

Hello -

Thank you for the review. We are sorry to hear that you were disappointed with these styles.

Thank you for choosing Wig Studio 1!

- Racquel

Rated 5 out of 5 stars

Excellent process from when I ordered…

Excellent process from when I ordered until when I received my purchase. Flawless experience. I won’t hesitate to purchase again when needed.

26 May 2026
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Reply from Wig Studio 1

Hello -

Thank you so much for providing feedback on your experience.

We look forward to working with you again soon!

-Racquel

Rated 5 out of 5 stars

Megan: Brown Sugar Sweet Cream

I purchased this same wig in Nov2025 and have loved it. It is closest to how my hair was before hair loss began.
I would love it if i could still have brown sugar sweet cream but with about 25% of white/grey mixed in.

26 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for providing your feedback.

-Racquel

Rated 5 out of 5 stars

My wig came on time

My wig came on time, and it was just by Renee of Paris, and I just love it. It’s so cute!

26 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for taking the time to leave a review.

We appreciate your business!

-Racquel

Rated 5 out of 5 stars

Quick shipping

Quick shipping, great wig, great service.

22 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for taking the time to leave a review.

Wishing you an amazing hair day!

-Racquel

Rated 1 out of 5 stars

Buying was easy

Buying was easy, but the product wasn't like the picture. The color was perfect, and I expected Raquel Welch to be close to the picture. It was a great quality wig on sale for a good price, but it just wasn't the same as the picture. I'll never buy again since there are no returns, exchanges, or refunds. The company is very good to work with. I would purchase again, just not a final sale item.

21 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hi Alice -

We are sorry to hear that you are disappointed with this piece. If you would like to reach out to me at support@wigstudio1.com with some photos, I would be happy to take a look.

Thank you for the review.

-Racquel

Rated 5 out of 5 stars

Great sale price

Great sale price, quick delivery

21 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for your feedback.

We appreciate your review!

-Racquel

Rated 1 out of 5 stars

Misleading advertising.

I felt safe ordering from you because verbiage assuring me that returns were easy were in big font, but “no returns” was hidden. How dishonest. The quality of the product was in Keeping with the $80-something price, but it’s not what I ordered according to the picture and most certainly is not worth the alleged original price. I don’t like it. I carefully tried it on once and repackaged it for return. Your ad wanted people to feel that returns were easy. You lied. I work with a counselor at a chemotherapy provider. Had you accepted my return I would have recommended your company to their scores of patients needing wigs. I would still do that if you accept my return. If you don’t, I’ll have her add your company to the list of crooked wig providers to avoid. I’ll wait three days. After that I’ll extend my warning to this market segment.

20 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with your experience.

Outlet items are designated as final sale and are identified in multiple places on each Outlet Sale product page in the same size font, including within the product title (“No Returns or Exchanges”) and again in bold red text within the product description. Our return policy also outlines that outlet products are not eligible for return.

Although these items do not qualify for return under our standard policy, we did offer a one-time courtesy exception to accept the item back, provided it meets our return eligibility requirements.

At Wig Studio 1, we care deeply about supporting our customers and the hair loss community through education, service, and transparency. We understand that online wig purchases can sometimes be difficult, and we always strive to provide clear product information and policies to help customers make informed decisions before purchasing.

We appreciate your feedback and wish you all the best moving forward.

-Racquel

Rated 4 out of 5 stars

I am Actually looking for support for…

I am Actually looking for support for my new wig. This is my first hand tied, lace front wig. I have however purchased many other Envy Tiffany wigs that were not this type. I know this has a 45 day return policy but it has very strict parameters (no shaking, styling etc). It’s very hard to tell if you’ll like it without doing that! I notice when I put the wig on it appears flatter than the other Tiffany wigs. Especially at the crown. When I purchase wigs, my hairdresser normally does a little trimming and styling for me. Of course I wouldn’t do this to this new wig until I decide if I am keeping it. But I am wondering if you think this wig will fluff up a little when I style it. I would like to attach a picture of my current Tiffany which is not the lace front wig, but I don’t see a way to do it.

Cheryl Neace

20 May 2026
Rated 5 out of 5 stars

Love

Love, love my Tony Beverly Hills wig great color got to me on time will be buying again from them

18 May 2026
Rated 5 out of 5 stars

Fast delivery

Ordered 5/22 delivered 5/27.

23 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for providing your feedback.

We appreciate your review.

-Racquel

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