Wig Studio 1 Reviews 2,640

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 993 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that wigs are as described, comfortable, and look natural. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly or even earlier than expected. Additionally, customer service receives high marks for being helpful, responsive, and going above and beyond to assist with inquiries and order changes. However, some people were dissatisfied with certain aspects of their orders, particularly concerning product appearance not matching website images or descriptions, leading to disappointment with colors or styles. A few other people also felt that communication regarding order status could be improved, and some experienced issues with wig sizing or receiving substituted items without prior notification.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, style, and comfort of the wigs,... See more

Quality

Customers consistently note positive experiences with quality, often praising the great quality of the wigs,... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and timely... See more

Order

Consumers find order experiences to be ambiguous, with many praising the easy ordering process and prompt... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as excellent, great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I usually go thru a different company to order my wigs but after shopping around, Wig Studio 1 had my Jessica by Estetica at a lower price. You were out of my color I get. You sent me a email listing... See more

Company replied

Rated 5 out of 5 stars

The outlet sale helped me discover a new favorite work wig! Wynn is very similar to Alva but with a super comfy monofilament cap. It has less hair than Astrid but is about the same length. I've been l... See more

Company replied

Rated 5 out of 5 stars

I have purchased many wigs from WigStudio1. Their delivery is fast; my order is processed quickly. Merchandise is always top quality and in good condition. Returns are easy, and customer service is a... See more

Company replied

Rated 5 out of 5 stars

Very quick shipping. Well packaged. Great quality wig. Great style right out of the box. I did return it because it was much grayer than I expected. It was very comfortable and fit well.... See more

Company replied



Company details

  1. Beauty product supplier

About Wig Studio 1

Written by the company

TaxSlayer Logo Transform your look and embrace your confidence with Wig Studio 1. Our top-quality wigs and toppers cater to your unique needs and budget, while our exceptional customer service and supportive community are here for you every step of the way. We also offer free consultations to assist you in your hair journey.

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Book Free Consultation

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Staff was friendly and competent

Staff was friendly and competent. My order arrived quickly. My wig was anchored securely in the box. And she was beautiful!
Thank you!

4 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for the well-rounded review.

We appreciate your business!

- Racquel

Rated 5 out of 5 stars

Excellent best Ive ever had

Excellent best Ive ever had . She was extremely nice and kind . Very efficient return my call the same day and made my return so simple .

5 May 2026
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Reply from Wig Studio 1

Hello =

Thank you for the review. Your feedback is valuable to us.

Wishing you an amazing day!

-Racquel

Rated 2 out of 5 stars

Beautiful but size is wrong

The wig is beautiful and the color perfect, but I ordered a PETITE cap and this cap is SWIMMING on my head - I cannot even wear it, it looks ridiculous. I feel cheated out of a Petite cap that would have be usable. I'm left with an expensive item I'm unable to use. I shall not order from this company again. Their sizes are unreliable and this item is not-exhchangable or returnable.

7 May 2026
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Reply from Wig Studio 1

Hello -

Thank you for the review. Please note that the listing on this piece states the cap is petite/average. If you would like to reach out to me at support@wigstudio1.com,, I would be happy to assist you.

We apologize for any inconvenience.

Thank you!

Rated 1 out of 5 stars

The wig is absolutely NOTHING like the…

The wig is absolutely NOTHING like the picture. Horrible. I can't return it because I shook it, sprayed it, brushed it. Did everything to make it work but not happening

7 May 2026
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Reply from Wig Studio 1

Hello -

Thank you for the review. Please reach out to me at support@wigstudio1.com with your concerns, and I will be happy to assist you.

Thank you for your business!

-Racquel

Rated 5 out of 5 stars

Pretty wigs

Pretty wigs , return was easy , customer service was excellent! Prices were good. I am new chemo bald

5 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for taking the time to leave a review. I am sorry to hear that you are going through this right now.

I just wanted to point out that our team is always happy to assist you, and we also offer free consultations to all our clients if you feel this might help. You can schedule those at the bottom of the website.

Thank you for choosing Wig Studio 1!

-Racquel

Rated 5 out of 5 stars

Very caring and responsive staff

I ordered a wig in UK to be shipped out to a USA address where I will be on vacation. I was able to communicate with staff at wig studio 1 via email. They responded straight away and gave me updates on the order. I was kept informed right up to the successful delivery.

5 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for taking the time to leave a review. Your feedback is important to us.

- Racquel

Rated 5 out of 5 stars

Love my girl mono

Love my girl mono. Put it on and no combing . My favorite number 1 wig.

5 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Yay for Girl Mono! It is always so nice to find "the one." Thank you for taking the time to leave a review.

-Racquel

Rated 1 out of 5 stars

Will never order open box wigs

Will never order open box wigs. I order 2 was disappointed in the quality.

29 April 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hi Loretta -

Thank you for the review. Without photos of your concerns, I am unable to assist you. Please note that all of our open-box items are thoroughly inspected twice before being shipped out. If you can send photos of your concerns to me via support@wigstudio1.com, I would be happy to take a look.

Thank you for your business!

-Racquel

Rated 5 out of 5 stars

Easy to order

Easy to order, prompt delivery and I'm very happy with the product.

1 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for taking the time to leave a review.

We appreciate your feedback!

-Racquel

Rated 5 out of 5 stars

What a steal of a deal for Raquel Welch…

What a steal of a deal for Raquel Welch wigs. I've had my eye on this wig for a long time. Happy to own it. Fits well. Reminds me of my bio hair, big and voluptuous. Love shopping at Wigstudio1. Thank you for the awesome website. Easy to navigate and beautiful pictures that give a clear view of the wigs. Happy to be customer.

4 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for the well-rounded review. Your feedback is super helpful to our team.

We look forward to working with you again soon!

-Racquel

Rated 5 out of 5 stars

Easy to order

Easy to order, received quickly and the quality of the wig is exceptional.

1 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for taking the time to leave a review.

-Racquel

Rated 5 out of 5 stars

The customer service made my experience…

The customer service made my experience great. First, I ordered the new Amore wigs at a great price, but when I received them, one had a defect, and another was too small. A third one was on backorder, and while I was waiting, I began seeing reviews about it running small. I contacted customer service to ask about the fit, and they confirmed that I might try a different manufacturer. Then they refunded all 3, and I sent the 2 back and canceled the third. The process was easy, and they were supportive every step of the way.

30 April 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for the feedback. We are happy to hear that our team was able to assist you on this order.

Thank you for choosing Wig Studio 1!

-Racquel

Rated 5 out of 5 stars

The open box wig is exactly what I…

The open box wig is exactly what I wanted. The color is perfect and the size fits well. It also arrived earlier than expected.

1 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Yay! We appreciate your taking the time to leave a review.

Thank you for choosing Wig Studio 1!

-Racquel

Rated 5 out of 5 stars

Wig studio is the best 😁

Anna, is very kind love her.. She is very helpful!!!!

27 April 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for the shout-out. Anna is amazing!

We appreciate your business!

-Racquel

Rated 5 out of 5 stars

I have always had great service from Wigstudio1

I have always had great service from Wigstudio

The representatives are always polite and always very helpful
I also have beautiful wigs I purchased and always get compliments from strangers and family members.

30 April 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for taking the time to leave a review.

We appreciate your business!

-Racquel

Rated 5 out of 5 stars

I love the savings I receive from…

I love the savings I receive from shopping the open box selection. Great quality, price and customer service. I love that you ship so quickly. Who wants to wait when new hair is on the way?!

1 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

It is so hard to wait for new hair! Thank you so much for the review.

We look forward to working with you again soon!

-Racquel

Rated 5 out of 5 stars

Shipping experience was great!

I purchased two wigs - one was an open box, the other a closeout. While the wigs arrived separately, one was delivered two days after my order and the other arrived two days before the estimated date.
Both wigs arrived in new condition. I have no complaints.

1 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for the review.

We appreciate your business!

-Racquel

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