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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and user experience, noting the platform's ease of use and the smooth communication with students. Many appreciate the consistent support provided, both during and outside of lessons, and find the onboarding process to be clear and helpful. The company is often described as supportive and attentive, making it easier for tutors to connect with students and grow professionally. However, some customers also noted issues with the staff and customer service, mentioning a lack of human chat support for specific questions and occasional unresponsiveness to help emails. Some tutors expressed dissatisfaction with the student matching process, feeling that not all students were a good fit for their expertise. There were also concerns about difficulties with managing personal information after discontinuing use, and some found the company's behavior to be unprofessional at times, citing a lack of patience and understanding regarding demo follow-ups.

What people talk about most

Staff

Customers had ambiguous experiences with staff. Many reviewers praised the professionalism, friendliness, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the platform easy to use, with... See more

Service

Users describe positive interactions with service, highlighting professional, friendly, and top-notch online... See more

Website

People report ambiguous experiences with the website. Many reviewers praise the platform as easy to use and... See more

Customer service

Consumers find customer service to be ambiguous. Some reviewers praise the consistent and world-class... See more

Based on these reviews

Rated 4 out of 5 stars

I work for Wiingy regularly, and they are generally quick to support me, offer plenty of student opportunities, and have a system that works. I get paid on time and through an easy system. I hav... See more

Rated 4 out of 5 stars

Assistance to tutors is very good from some of the teàm members. It would be good if the help and support had a chat system with humans to answer specific questions. Thank you Wiingy

Rated 4 out of 5 stars

I've had a few technical issues and difficulty reaching out to students about scheduling lessons. Other than that student interactions have been great.

Rated 5 out of 5 stars

Well matched tutor for my son. Been at it almost a month now. Consistent support both on and off lesson days. Excellent revision pack included with each lesson. Really easy to use. Exceptional teacher... See more


Company details

  1. Career and Education Provider

Written by the company

Wiingy is a trusted tutor marketplace where students search, connect, and learn from top-rated tutors across 350+ subjects, including math, science, language learning, music, coding, test prep etc. Expert tutors on Wiingy platform helps student in - Tutoring - Exam-prep - Music lessons - Language learning - Standardized test prep - Homework help & test prep


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

566 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommend!

My tutor Sana is amazing. She is lovely and patient and explains everything so clearly. Sana is always so flexible when I need to move my sessions around and she is always available when I need her. She is great with administering extra work for outside the session and always responds to messages when I have questions. Highly recommend!

19 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you love your sessions with Sana. She's indeed amazing and we're lucky to have her! 😊🙌 #HappyLearning

Rated 5 out of 5 stars

Very thorough tutoring (Statistics)

For any confusions and misunderstanding, the tutoring helps give clean communication to explain the processes of several problems, along with the formulas, the function types, and calculations. Very helpful.

16 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your kind words! 😊 We're glad to hear that our tutoring is helping you understand the material clearly. Keep up the great work! 👍📚

Rated 5 out of 5 stars

Great tutor

Very helpful good communicator and good teacher

16 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your lovely feedback! 😊 We're thrilled to hear that you find our teaching helpful and communication clear. Keep enjoying your learning journey! 📚✨

Rated 5 out of 5 stars

Wiingy review

Communication was clear
Easy to get in contact with the tutors
Use of screen sharing on Google Meet helps in the session

16 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your kind words! 😊 We're glad you found the communication clear and the screen sharing helpful. Happy learning! 💻✨

Rated 5 out of 5 stars

The team have been amazing

The team have been amazing! Everything I had hoped for plus alot more! Highly recommend.

16 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you so much for your fantastic feedback! 🌟 We're delighted to hear that we exceeded your expectations. Highly appreciated! 😊👍

Rated 5 out of 5 stars

Best Tutor

my experience with Wiingy and my tutor (Bhavllen) is perfect and so helpful.

15 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your wonderful feedback! 😊 We're thrilled to hear that your experience with Wiingy and Bhavleen has been able to help you out in the best of ways. Keep enjoying your learning journey! 📚✨

Rated 5 out of 5 stars

Super comprehensive and helpful tutors

Super comprehensive and helpful tutors!
Program is well organised with high quality tutors

15 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your wonderful feedback! 🌟 We're thrilled to hear that you find our tutors super comprehensive and helpful, and our program well-organized with high-quality tutors. Delighted to have you on board! 😊📚

Rated 4 out of 5 stars

Meriam

Meriam is very nice and she is incredibly thorough in her explanations while still managing to be concise and not over complicate explanations. She goes through exam questions which have been extremely beneficial and have greatly aided my test scores :)

15 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your glowing feedback! 😊 We're delighted to hear that Meriam's thorough explanations and focused approach have been incredibly beneficial for you, leading to improved test scores. Keep up the great work! 🌟📝

Rated 5 out of 5 stars

Great classes and tutor was great.

Great classes and tutor was great.

14 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your delightful feedback! 😊 We're glad to hear you enjoyed the classes and found your tutor to be great. Your satisfaction is our priority! 🌟📚

Rated 5 out of 5 stars

ACCOUNTABILITY

The team have been collaborative and reaching out offering support and assistance.
Also communication and follow up is great.

13 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found our team collaborative and supportive, with excellent communication and follow-up. We're here for you every step of the way! 🤝💬

Rated 5 out of 5 stars

GOOD i enjoy the tutoring

GOOD i enjoy the tutoring

8 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

We're thrilled to hear that you're enjoying the tutoring! 😊 Your satisfaction is our priority, and we're here to support you every step of the way. Keep up the great work! 📚🌟

Rated 5 out of 5 stars

Sushant is an amazing tutor!

Sushant explained the concepts thoroughly in a way that was easy to understand. He was able to do this in an efficient, yet detailed manner. I feel much better on the concepts we reviewed and was able to get my questions answered during our session. He was very patient, kind, and overall an amazing tutor.

12 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your wonderful feedback! 😊 We're delighted to hear that Sushant's thorough and efficient explanations helped you understand the concepts better. Your satisfaction is our priority, and we're glad you found Sushant to be patient, kind, and amazing! 🌟📚

Rated 4 out of 5 stars

Wiingy review

Wiingy has been great, teachers and admin are great, however communication at time is minimal.

12 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your feedback! 😊 We're glad to hear that you've had a great experience with Wiingy and our team. We appreciate your input regarding communication and will strive to improve in this area. Your satisfaction is important to us, and we're here to ensure a positive learning journey for you! 🌟

Rated 5 out of 5 stars

Learning Spanish with Francisca is fantistico!

My tutor and I have interesting discussions in Spanish, the language I am learning and she has helped me significantly!

11 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

That's fantastic to hear! 😊 We're delighted that you're enjoying interesting discussions in Spanish with your tutor and that she's been such a significant help to you. Keep up the great work!

Rated 5 out of 5 stars

The tutor was really great!

The tutor was really great and explained all the concepts very thoroughly. I really enjoyed how my tutor was able to break down complex pieces of information into more digestible smaller sections, which I felt I benefitted a lot from.

9 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your wonderful feedback! 😊 We're thrilled to hear that your tutor was able to explain the concepts thoroughly and break down complex information into more digestible sections for you. Your learning experience is our priority, and we're glad you found it beneficial! 🌟📚

Rated 5 out of 5 stars

Wiingy is very organised, I had a great tutor…

Wiingy is very organised and made it easy to connect with my tutor. I also had an excellent tutor who helped me from being unable to pass an exam to being very confident in recieving a high result.

11 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your fantastic feedback! 😊 We're thrilled to hear that our organization made it easy for you to connect with your tutor, and we're delighted that your tutor helped boost your confidence and achieve a high result on your exam. Keep up the great work! 🌟📝

Rated 5 out of 5 stars

Amazing platform!

Amazing platform!! They will match you with the tutor that suits you best and that you work well with.

10 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for your fantastic review! 😊 We're thrilled that you find our platform amazing and that we could match you with the perfect tutor. Your satisfaction is our top priority! 🌟📚

Rated 5 out of 5 stars

Amazing Tutor!

My tutor was flexible with my schedule and did a great job at explaining the calculus 1 concepts to me while we work on them too! She was really nice and very helpful making sure I wasn't lost. If I was, she was very good at explaining how it worked.

10 May 2024
Unprompted review
Wiingy logo

Reply from Wiingy

Thank you for sharing your experience! 😊 We're delighted to hear that your tutor was flexible with your schedule and provided excellent explanations for calculus concepts. It's delightful that she was attentive to your understanding and offered clear guidance whenever needed. Keep up the great progress! 📚🌟

Rated 5 out of 5 stars

Math tutor

She is a very good tutor

14 March 2024
Unprompted review
Wiingy logo

Reply from Wiingy

We're glad to hear that you have a very good tutor! 😊 Your success and satisfaction are our top priorities. Keep up the great work with your studies! 🌟📚

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