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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and user experience, noting the platform's ease of use and the smooth communication with students. Many appreciate the consistent support provided, both during and outside of lessons, and find the onboarding process to be clear and helpful. The company is often described as supportive and attentive, making it easier for tutors to connect with students and grow professionally. However, some customers also noted issues with the staff and customer service, mentioning a lack of human chat support for specific questions and occasional unresponsiveness to help emails. Some tutors expressed dissatisfaction with the student matching process, feeling that not all students were a good fit for their expertise. There were also concerns about difficulties with managing personal information after discontinuing use, and some found the company's behavior to be unprofessional at times, citing a lack of patience and understanding regarding demo follow-ups.

What people talk about most

Staff

Customers had ambiguous experiences with staff. Many reviewers praised the professionalism, friendliness, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the platform easy to use, with... See more

Service

Users describe positive interactions with service, highlighting professional, friendly, and top-notch online... See more

Website

People report ambiguous experiences with the website. Many reviewers praise the platform as easy to use and... See more

Customer service

Consumers find customer service to be ambiguous. Some reviewers praise the consistent and world-class... See more

Based on these reviews

Rated 4 out of 5 stars

I work for Wiingy regularly, and they are generally quick to support me, offer plenty of student opportunities, and have a system that works. I get paid on time and through an easy system. I hav... See more

Rated 4 out of 5 stars

Assistance to tutors is very good from some of the teàm members. It would be good if the help and support had a chat system with humans to answer specific questions. Thank you Wiingy

Rated 4 out of 5 stars

I've had a few technical issues and difficulty reaching out to students about scheduling lessons. Other than that student interactions have been great.

Rated 5 out of 5 stars

Well matched tutor for my son. Been at it almost a month now. Consistent support both on and off lesson days. Excellent revision pack included with each lesson. Really easy to use. Exceptional teacher... See more


Company details

  1. Career and Education Provider

Written by the company

Wiingy is a trusted tutor marketplace where students search, connect, and learn from top-rated tutors across 350+ subjects, including math, science, language learning, music, coding, test prep etc. Expert tutors on Wiingy platform helps student in - Tutoring - Exam-prep - Music lessons - Language learning - Standardized test prep - Homework help & test prep


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

566 reviews

5-star
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1-star

Replied to 9% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Not a fan of the demos

Not a fan of the demos. And communication to the potential students with virtual vs in person lessons. Otherwise I enjoy teaching for this company. I really don't have anything bad to say about this company.

21 March 2025
Rated 5 out of 5 stars

Good service

Been given a really good tutor with tailor made lessons that are scheduled with a lot of flexibility.

12 February 2025
Unprompted review
Rated 1 out of 5 stars

Lack of Respect and Support

Wiingy operates in a highly demanding and inflexible manner, which can feel overwhelming for teachers. The work environment often lacks respect for educators, treating them more as revenue generators than professionals. There is a constant pressure to retain students, with blame placed on teachers if students choose not to continue or renew their sessions. Additionally, if you don’t comply with every demand, you risk being sidelined for months without explanation. The customer service experience is equally frustrating, with repetitive, scripted responses that show little regard for individual concerns. I would not recommend this platform to fellow teachers seeking a supportive and respectful work environment.

12 December 2024
Unprompted review
Rated 4 out of 5 stars

Before it was 3 but now I gave it a 4

Before I wanted to rate 3 bec of my student Jackie request. NowI am happy that the Wiingy will contact my student. It is only 4 bec I had experience last time during the lesson that I do nit know how to fix the volume in google meet and I keep calling from the group to hep mel but no one is answering. They answered I think middle of the class already. That's all but only if that was fixed right away,I will give a 5.

4 October 2024
Rated 5 out of 5 stars

Best tutoring

Love the tutoring the tutor is great, understanding you very well and tries to explain in a very nice way also very flexible

5 February 2025
Unprompted review
Rated 4 out of 5 stars

It's good as for working

It's good as for working, I like that they don't interfere in your ways of teaching!
Also in initial stages i wasn't getting much attention but now after few months I have a lot of work !
Only thing I recommend is in case of help needed there must be chat option that must be available.

4 February 2025
Rated 5 out of 5 stars

Vasundhra is an amazing Java teacher!

The results I am obtaining from Vasundhra's Java teaching are beyond my wildest dreams of when I first set out to obtain Java tuition! Several concepts with which I previously regularly struggled I am now understanding straight away when she explains them! Besides that she also fulfils the other traits (such as punctuality, friendly personality, thoroughness and attention to detail, to name just a few in her case) which make for a great teacher!

My dealings with the Wiingy admin. and use of their app. have also been extremely smooth. I highly recommend them and of course Vasundhra!

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Bad Experience

I started with Wiingy and at first they are very generous in giving you free demos if you commit. However, this is a very lengthy process and you can be doing free demos for months since students can easily decline, not show up or change their mind. This itself requires someone who is very free and has a lot of time before they want to make money! With this, the company is not sensitive to tutors and they don't prioritise you. I had a few successful demos with excellent feedback and students wanted to sign up during the demo, but after the demo I was informed they didn't want to continue. Due to this, I had zero students offered to me for weeks. I feel the transparency is not there and it's definitely a waste of time. I wish I could give it zero stars.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

My tutor Maira has been amazing

My tutor Maira has been amazing! She’s very friendly, helpful and an extremely gifted tutor. She’s professional but very down to earth at the same time that we can share a laugh at time.

I’ve only had 4 lessons at this point but already my understanding of the Spanish language has grown exponentially.

29 December 2024
Unprompted review

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