Wijnjuweel Reviews 

1,818
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

It was a pleasure doing business with this company. Their website is clear and easy to use. The ordering process is smooth and simple. Feedback and correspondence was spot on... and most important, t... See more

Rated 4 out of 5 stars

I have always been happy with the value of wine, however the length of delivery time seems to get longer and longer. This last time was almost 2 weeks.

Rated 5 out of 5 stars

Super reliable, fast, good offers, great service. I'll come back again and again.

Company details

  1. Wine wholesaler and importer

Written by the company

Wij zijn gek op wijnen! De lekkerste wijnen voor u vinden: daar doen we het allemaal voor!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,818)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to do business with

It was a pleasure doing business with this company. Their website is clear and easy to use. The ordering process is smooth and simple. Feedback and correspondence was spot on... and most important, the wine arrived promptly and is perfect.
All-in-all, a very pleasant experience and I'd have no problem doing business with them again. In fact, I placed a follow-up order today!

19 September 2022
Rated 1 out of 5 stars

It was very slow

It was very slow, very bad experience
Didn’t get any sorry for delay from support
If you can’t deliver on time, you must compensate somehow, at least with additional gift
Very disappointed

21 October 2022
Wijnjuweel logo

Reply from Wijnjuweel

Geachte klant,
Het merendeel van onze pakketten wordt binnen 3-4 werkdagen na de bestelling bezorgd. Als het in bepaalde gevallen tot afwijkingen komt, heeft dat vaak zeer verschillende redenen. Onze klantenservice is in dit soort gevallen uw eerste aanspreekpunt en helpt u verder, zodat uw pakket nog zo snel mogelijk wordt bezorgd. Gelukkig is dat maar in een beperkt aantal gevallen nodig, vaak zijn het kleinigheden waar het mee te maken heeft en die met uw hulp snel kunnen worden opgelost. Neemt u dus gewoon even contact met ons op.

Rated 5 out of 5 stars

fast delivery

fast delivery - and ok prices; to be improved - availability of pro-secco, top class white wine from Germany, top-class French and Australian reds

9 May 2022
Rated 1 out of 5 stars

disappointing

did not arrive at home so i had to pick it up by myself
packaging had a hole but luckily bottles did not break
i found the identical wine at half price elsewhere

9 January 2022
Rated 2 out of 5 stars

Double the price of wines and then…

Double the price of wines and then discount 30 Eur voucer and force to order min. 60 Euro, basically you pay the full cost of the wine.There is no discount in reality..AH has much way better wines with half price..

28 December 2021
Unprompted review

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