Wilderness Motorhomes Reviews 182

This is our first motorhome holiday and we are so glad we booked with Wilderness. We booked the King for 4. The motorhome interior is of good quality and is designed with careful consideration for space-saving, functionality and comfort. The amount of storage space available is unbelievable. What strikes us most is the excellent customer care and on-road assistance they provided when we encountered issues. They followed up closely and ensured that we were okay all the way. A big shout out to Nathan for his assuring and prompt response. Also thankful to James who so patiently and politely walked us through the briefing. Well done guys, keep it going!

Wilderness a great outfit - genuine service - from Q's before / during the rental process to pickup in AKL. Had a minor enroute problem that was handled straight away in Queenstown and back on the road w/in 3 hours. Plus staff called to inquire whether the service was satisfactory.

Hired a Double for 2 motorhome (7.4m long) from Wilderness for 23 nights to tour the South Island. Choosing Wilderness was one of the best decisions we made in preparing for this ‘trip of a lifetime’ from Cymru (Europe). Firstly, a lovely drive despite some challenging roads (automatic gearbox) and surprisingly efficient fuel wise.
Having an island bed and separate shower cubicle was important to us being away for so long and the motorhome from Wilderness was exactly as described at booking.
And knowing that should there have been a problem with anything whilst we were on the road Wilderness would have sent someone to sort it out gave us confidence. The welcome and introduction to the vehicle at collection was friendly and calm without being rushed off site. Similarly, at drop-off the same staff member (Manus) made us feel at ease and took us by courtesy bus to the airport. Manus is a credit to the company.
In summary, I would not hesitate to recommend Wilderness. Paying that little extra for first class service and great vehicle was worth every penny. And we had the most fantastic and memorable adventure during our visit to this beatiful country!
Diolch yn fawr Wilderness.

My wife and I recently had the pleasure of renting a motorhome from Wilderness in Christchurch for 14 days, and we can't say enough good things about the experience!

From the moment we’re picked from the airport, up the collecting our motorhome, it was clear that we were in for a fantastic trip. The vehicle was in pristine condition, and everything was in perfect working order.

The convenience of having all the amenities of home on wheels was incredible. The kitchen allowed us to cook our meals wherever we pleased but we do most of our heavy cooking in the Holiday Parks - Curry Chicken, Bak Kut Teh, Sardines, Hai Di Lao hotpot, instant noodle, hot coffee and many more. We only used the kitchen to re-heat our food when we stopped along the way or at a beautiful Lookout.

The bathroom facilities were clean and functional. Sleeping in the comfortable bed after a day of adventure was a real treat. The heating system inside the motorhome kept us warm and comfortable at any time or during driving.

The Wi-Fi system (unlimited data) in the motorhome worked like a charm, we don’t even need to use the free SIM card provided by Wilderness. (Note: SIM Card need to top-up).

Driving the motorhome was like a dream and surprisingly easy, and we felt safe and secure on the road. It handles well on the driving up and down those beautiful winding mountainous roads. It provided us with the freedom to explore and stop in beautiful, remote locations.

The customer service from the rental company was outstanding Bridget, Step & Manis.

Bridget was superb - she is very friendly, helpful and responsive to our questions and made sure we had all the information we needed for a smooth trip.

Our motorhome adventure was unforgettable, and I highly recommend it to anyone looking for a unique and comfortable way to travel.

It's a 5-star experience all the way!

Wilderness provided excellent customer service at all stages of the process. The staff were friendly, responsive and knowledgeable. We would have no hesitation in hiring another motor home from them

Our 4th time with Wilderness and we wouldn’t use any other company! Excellent customer service and friendly staff. We had the van for 3 weeks, visiting both north and south islands. We chose a smaller van for ease of parking, narrow roads etc. but there was still enough storage for our stuff. We had a small problem with the reversing camera/music system but, after a phone call, this was dealt with promptly and efficiently. Would highly recommend Wilderness and we’ll be back!

We drove the Wilderness motorhome for 8 days on end of October. It was an amazing experience and the motorhome is perfect for exploring New Zealand: easy to drive(automatic transmission), low-height design(in case of strong winds), spacious and comfortable with all you need included, also very good Wifi coverage.

We also had help with planning the route and got the Ferry booked by Wilderness. Compared with other motorhomes I rented in Europe, Wilderness is next-level!

From time off booking to final drop off service and van were 5 star. Fantastic company and amazing customer service.

Very good vehicle, well serviced and maintained.
High specification, reliable, very clean.
We hired a compact plus which came with indoor toilet and great shower. The swivel seats in the front were also great for more space when stopped at night,
Found our van to be very economical on diesel and also gas for cooking and low level heating at night.

Poor customer service, second class vehicles that aren’t maintained correctly, first class apologists.

Our fifth time renting a Motorhome around the South Island, yes we keep coming back and see something different every time. Our first time with Wilderness and I will not be the last. From picking up our Compact 2 vehicle everything went like clockwork. The vehicle was a pleasure to drive, so easy, and the attention to detail that this company gives you is second to none, we are very happy customers. The staff from check in to check out were outstanding, give yourselves a pat on the back because you deserve it, Cheers for now, We will return.

Picked Campervan up in Christchurch. Pick up was easy and hassle free. Van performed superbly for the 19day we had it. It was just the 2 of us and my wife was nervous about driving a 7 m long vehicle but the auto gearbox and handling made it a joy to drive. Enough was included inside to make living in it comfortable. If you are traveling the south island definitely get the internet option as we struggled without it, or buy a good road map. Had an excellent holiday made possible by hiring a solid reliable vehicle.

We choose to go with Wilderness Motorhomes while travelling in NZ.

Excellent customer service and happy with our home on wheels

first time useing a motorhome and had a great experance.the team in auckland and christchurch were fantastic and very accomidating with every stage of our trip. would recommend them anytime.

Great to deal with from initial enquire to handover when finished. Vehicle handled perfectly. Rides like a car with plenty of power. Packed with everything you need, and easy to operate including the heating. The motorhome is well insulated so no cold mornings. Staff at Wilderness are very helpful and went through everything and answered all questions. Guided us through all the best sites and apps to help our holiday. Awesome team.

From the moment we sent the first email, until our reluctant drop off, Wilderness were slick and efficient. Our Motorhome ( nicknamed Peggy) was so luxurious and comfortable. Thank you Wilderness ( and Peggy) for an awesome holiday travelling around New Zealand 🇳🇿

Very easy check in process with great instructions on how everything worked.
The van its self was really comfortable and modern. It had heating but also a fan heater which was great for the mornings to take the edge off the colder mornings.
Was great to be self contained when on the road.
The van was so easy to drive and park. The bed was all made up before we picked it up. Came with enough cookware and towels and tea towels for our needs.
We had a great holiday

Exceptional service from start to finish from the Wilderness staff at Christchurch. The RV was in great condition and ready for us when we arrived. The check in / out process was very easy from the knowledgeable and extremely helpful staff. We had a couple of minor issues whilst out on the road and the support team were super helpful, even on a Sunday afternoon. Would certainly book with these guys again and recommend them to anyone looking for a great escape. Thanks Wilderness

Exceptional!
The motorhome itself was perfect…everything is included with no hidden extra costs.
Well maintained vehicle with Quality fittings throughout…offering everything you could need for TRUE off grid living! (even includes ducted heating)
Staff are warm & welcoming and definitely know their stuff!
everything you may need to ask about the motorhome & even the areas your planning on visiting they can assist.
We had an absolute blast but just not long enough.
As most others have said before us….
We Will be back (hopefully in the not to distant future)
Thanks wilderness team
Nikki & Kev (Australia)

The whole experience was very nice and it included an odd event. We picked up the RV at Auckland and intended to stay one week on the north island and then cross to south island by ferry boat returning the same way two weeks later. Unfortunately, we were surprised with delays and cancellations of the ferry. We decided to change strategy completely not to use the ferry, returning the RV at Auckland, Flying to Christchurch and getting another RV there, as Wilderness also has a pickup and delivery facility their. Staff at Wilderness were very supportive and made it happen for us. Thank you!